• Proactively monitor infrastructure and services using tools like CloudWatch, Datadog, and Observe. • Identify, analyze, and escalate alerts and events following established procedures. • Conduct regular health checks to ensure service availability and performance. • Execute routine operational tasks, including configuration changes and service actions. • Develop and maintain operational runbooks, documentation, and knowledge base articles. • Act as the primary incident coordinator—facilitating communication, coordinating resources, providing updates, and leading post-incident retrospectives. • Provide feedback and guidance to infrastructure and application teams to improve uptime, performance, and observability. • Deliver exceptional customer service to all stakeholders. • Participate in an on-call rotation to ensure 24/7 service reliability.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join a fast growing company of Digital Engineering SMEs, where the culture is performance based, not time based and there is no limit to your career growth. Our engineers manage their own schedules, reap the fruit of their labor through performance-based incentives, and enjoy a healthy work / life balance, with full time remote telework. We are seeking highly motivated Model-Based Systems Engineering (MBSE) Subject Matter Experts (SMEs) to join our Industry leading systems engineering team. As an MBSE SME, you will be responsible for: - Working on the latest technologies across a wide range of domains such as Space Systems, Electric Vehicles, Combat Vehicles, Tactical Communications, Command and Control, and others. - A self-starter who can quickly come up to speed on new technologies and work collaboratively with system domain SMEs, peers, managers, and customers. - Requires inquisitive, outgoing, and motivated individuals with sound Systems Engineering and SysML/UML modeling capabilities, preferably using No Magic’s MagicDraw. - Self-starter who can work with minimal supervision, navigate at the expert level with System Modeling tools, and are familiar with developing Use Cases, Activity Models, and other SYSML models. - Collaborate within a Team environment to produce state-of-the-art, model-based requirements, interface, and design specifications. - Have excellent people skills and the desire and self-confidence to work with a highly technical team of engineers. Qualifications - BS 10-12, MS 8-10, PhD 5-7 - Experience with one or more of the following: - NoMagic - MagicDraw - Cameo - SysML - UPDM - IBM Rhapsody - Ability to obtain and maintain a Secret Clearance Requirements - Equal Pay Act: This is the projected compensation range for this position. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. - Min: $128,317.13 - Max: $308,344.14 Benefits - Health Insurance - Life Insurance - Paid Time Off - Holiday Pay - Short Term and Long-Term Disability - Retirement and Savings - Learning and Development opportunities - Wellness programs - Other optional benefit elections EEO Statement We are an equal opportunity employer and federal government contractor. We do not discriminate against any employee or applicant for employment as protected by law.

Systems Engineer Location: Birmingham, AL (remote available) Type: Full-time Reports to: CTO Comp: $100k - $160k, depending on location and experience The role: You'll work directly on the systems that keep our messaging infrastructure running — and have real ownership over making them better. You'll own the reliability and performance of our messaging infrastructure across every protocol we support. iMessage certs expiring on hardware, RCS implementation quirks, SMS rate limits, fallback logic when things break — this is your world. The job is to know these systems better than anyone and stay ahead of the problems before they become outages. What you'll actually do: - Dig deep into messaging protocols (iMessage, RCS, SMS) and become the expert on how they behave at scale - Build and run load tests, understand rate limits by protocol, and engineer around them - Design fallback systems so messages always get delivered - Monitor and get ahead of infrastructure issues — expired certs, degraded performance, protocol changes - Work closely with the engineering team to improve deliverability across the platform Apply if you: - Get satisfaction from things working reliably, not just working once - Have experience with distributed systems, infrastructure, or DevOps at a real scale - Are the kind of person who reads the protocol docs for fun (or at least doesn't hate it) - Prefer to fix the root cause, not the symptom - Can hold the full context of a complex system in your head and reason about edge cases Nice to haves: - Experience with messaging protocols (SMS/MMS gateways, RCS, iMessage/APNs) or telecom infrastructure - Background in load testing, capacity planning, or site reliability - Familiarity with AWS, Docker, monitoring/alerting tools (Grafana, Datadog, PagerDuty, etc.) - Experience at a startup or high-growth company Why Linq: - Health/Dental/Vision insurance - Flexible PTO - 401(k) - Wellness stipend, book stipend, professional development opportunities - Direct access to engineering leadership - we're a small team solving real problems with no layers of bureaucracy between you and the work - Experience Birmingham, AL — affordable living, incredible food, and rising tech scene (remote welcome too)

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You’ll Contribute: The Design Engineer (DE) is a contributing member of the core project team for Faith & Performance projects. The DE supports projects through the lifecycle from sales concept and design development to construction drawings and implementation support. Working under the guidance of a Senior Design Engineer or Project Engineering leadership, the DE assists in translating client needs and system requirements into coordinated technical designs and documentation. The DE collaborates with internal subject matter experts (SMEs) as needed and is responsible for producing accurate drawings, layouts, and supporting documentation in accordance with project standards. The DE contributes to equipment selection and bill of materials development, subject to review and approval by senior engineering staff. What You’ll Do: - Contributor for complex engagements and works directly with Account Executives, clients, project teams and other DE’s to develop specifications, designs, budgets, timelines and manage expectations. - Conceptualize system designs and determine system requirements. Provide technical expertise and coordination information to support the architecture, installation and planning of live performance solutions (concert audio, cinematic multi-cam, theatrical stage lighting, house lighting, production IT, intercom, etc). - Develop Faith and Performance project estimates, Bill of Materials (BOM), Bid Response submissions, and project agreements in partnership with the Sales Engineer and Proposal Manager - Create Sketchup Models that assist in communicating concepts to the client in the early steps of the sales engagement, as well as being used as the basis for other design deliverables through manufacturers such as loudspeaker systems, camera plots, and house lighting designs - DE may have client interaction and contribute to the P and L performance. - Project lifecycle is important and learning the standards our clients are comfortable with is just as important as selling new technology and solutions where they fit. The position bears the responsibility to assist in developing long lasting client partnerships alongside the Sales Engineers & work with team members to maintain the account on all levels. - Maintains expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars and educational forums. May author articles and/or analyze trends. - Attend appropriate manufacturer trainings, attend or lead lunch and learns and continue online education What You’ll Bring: Education & Certifications: - High School Diploma or GED - Bachelor's Degree preferred Required Skills/Qualifications: - 4+ years of professional live audio or video production experience as end user in relevant field - Candidates should possess a good understanding of production system technologies with demonstrated specialization in at least one of the major disciplines – concert audio, broadcast video, and/or stage lighting - Ability to understand, synthesize and create AV system designs - Understanding of TCP/IP routing, QoS, VLAN’s and Wireless Access Points - Proficient in MS Office 365 and Apple Pages - Proficient in MS Excel and similar quoting tools (D-Tools, Jetbuilt, etc) for quote creation. - A thorough, demonstrable understanding of the construction process, installation and integration as well as architectural and construction drawings and specifications Preferred Skills/Qualifications: - Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols. - Detailed oriented, independent, self-starter - Exceptional time management skills with a track record for meeting deadlines - Excellent communication skills - Ability to analyze complex issues and communicate concise succinct messages - High level of problem solving and technical troubleshooting skills What We Offer: Along with competitive compensation, you will be eligible for the following benefits: - Multiple medical plan options to suit your family’s needs - Dental (including orthodontic coverage) and vision plans - Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP) - Healthcare and Dependent Care Flexible Spending Accounts (FSA) - 401k with Employer Match - Paid Time Off and Paid Holidays - Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services - Commuter Benefits - And much more To learn more about becoming part of the Diversified team, visit us at our career siteor email us at careers@onediversified.com. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact careers@onediversified.com so we can assist you. Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.