Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron’s, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. * Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron’s top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron’s to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary: The Partner Integration Service Desk Analyst III provides front-line technical support for Mergers and Acquisition Integrations by responding to incidents and requests reported by M&A users. Support includes but is not limited to documenting all relevant information into the system of record; troubleshooting the issue within the parameters of best practice ITSM; reviewing and resolving assigned tickets; communicating and escalating issues using sound judgment and self-initiative and always delivering the highest level of customer service with all users. The ideal candidate is a curious problem solver, with strong people skills, and a focus on teamwork. Essential Job Functions for the Partner Integration Service Desk Analyst III will include: - Conduct Onboarding Orientation with new M&A staff. - Frequent travel to setup IT equipment in new M&A offices. - Analyzing and troubleshooting software, hardware and connectivity issues and recommending and implementing corrective solutions - Escalating tickets to proper support teams as required - Assisting with administration and enforcement of security policies - Assisting with basic infrastructure maintenance - Maintaining and managing internal inventory and assets - Keeping Knowledge Base and process documentation up to date - Available during non-business hours, as needed - Other duties as assigned Required Knowledge, Skills and Abilities: - Bachelor’s degree in technology or equivalent work experience - 10+ years of progressive Information Technology experience required - Strong communication skills, both written, and verbal - Strong attention to detail in high-pressure situations - Knowledge of popular SaaS applications preferred - Ability to meet deadlines and adjust to changing priorities - Willingness to work in a fast paced and hands-on environment - Experience with Office 365 Suite and Box preferred - Experience with Windows-based computer systems required - Ability to troubleshoot common hardware/software issues Working Hours: Monday through Friday Working Conditions: Professional office environment. Working inside. Standing and sitting. Will be assigned to a workstation. No heavy lifting over 25 lbs. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant’s geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors’ incentive compensation programs. Base Pay Range $67,587.75—$79,515 USD Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: - Company Paid Basic Life & AD&D Insurance - Company Paid Short-Term and Long-Term Disability Insurance - Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance - Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan. - Kaiser Medical plans available in California - Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan. - Two comprehensive Dental Plans - Vision Insurance Plan - Dependent Care Savings Account for child and dependent care. - 14 Company Paid Holidays with a full week off at Thanksgiving. - Generous paid time off program for vacation and sick days - Employee Assistance Plan - Family Medical Leave - Paid Parental Leave (8 weeks) - Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time. - Adoption Assistance Reimbursement Program - Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more. - 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match - Pet Insurance We are not accepting unsolicited resumes from agencies and/or search firms for this job posting. Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws. If you need an accommodation seeking employment with Mercer Advisors, please email PeopleTeam@merceradvisors.com. Accommodations are made on a case-by-case basis. This email is for accommodation requests only. We are unable to respond to general inquiries sent to this email address. Applicants have rights under federal employment laws: - Family and Medical Leave Act (FMLA) - Employee Polygraph Protection Act (EPPA) - Equal Employment Opportunity (EEO) U.S. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Mercer Advisors participate in E-Verify to confirm work authorization. - E-Verify - Right to Work If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection

The Senior Manager of Laboratory Technology will be responsible for the implementation, operation, and ongoing optimization of laboratory-specific technology systems supporting a new, stand-alone laboratory and company wholly owned by Mayo Collaborative Services (MCS). Reporting to the IT Director, this role plays a critical part in building laboratory technology capabilities in a new laboratory environment, while maintaining alignment with Mayo governance, security, and quality standards during early operations. This role has primary accountability for laboratory technology platforms, including laboratory information systems, middleware, instrument integrations, data flows, and laboratory-specific applications. Technology services will be delivered through close collaboration with the Mayo Collaborative Services technology team and managed service provider relationships, with responsibility for system reliability, regulatory compliance, validation, and alignment with laboratory workflows. Working closely with laboratory operations, quality, compliance, and IT partners, the Senior Manager will lead system implementations, upgrades, and steady-state operations, ensuring highly available, well-controlled laboratory systems that support clinical quality and operational efficiency. The role requires hands-on leadership in regulated laboratory environments and experience supporting mission-critical laboratory technology. This position is a limited-tenure role intended to support the formation, launch, and stabilization of the new company and laboratory. As the organization matures, the role is expected to transition to a permanent laboratory technology leadership position within a separate company operating independently from Mayo Collaborative Services. The ideal candidate will bring experience leading laboratory technology in clinical, reference, or commercial laboratory settings, with the ability to operate autonomously while remaining aligned with a broader enterprise governance, security, and compliance framework. This position is not eligible for sponsorship/we will not sponsor or transfer a visa for this role. Also, Mayo Clinic DOES NOT participate in the F1-STEM OPT extension program. Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

• Act as the first point of contact for technical support requests via ticketing Connectwise, phone, email, remote tools, or client portals. • Deliver timely, professional, customer-focused support to resolve end-user issues. • Triage and prioritise support tickets in line with SLAs and service desk procedures. • Escalate unresolved or complex issues to senior technicians following escalation protocols. • Provide support across: Windows OS environments Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Basic network connectivity (Wi-Fi, LAN, VPN, printing) VoIP systems, firewalls, routers, switches, and access points. • Perform routine IT tasks: software installations, system updates, hardware setups, preventive maintenance, backup monitoring. • Manage user account onboarding/offboarding in Active Directory and Microsoft 365. Handle account-related tasks (access provisioning, permission changes, password resets).

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary As a Principal Enterprise Strategist (PES) within CDW's ITS/DV organization, you serve as a senior, enterprise-level strategic advisor for CDW's most complex and impactful customer engagements. You are a trusted partner to executive customers and sales leadership, responsible for shaping multi-practice strategies that connect business priorities to integrated technology outcomes. The Principal Enterprise Strategist operates as a cross-practice quarterback, guiding complex initiatives that span cloud, data, security, digital experience, and infrastructure services and solutions. You elevate executive conversations, strengthen account strategies, and ensure solutions are cohesive, differentiated, and outcome-driven. This role plays a critical leadership position across strategy, deal shaping, and execution alignment. You work closely with sellers, Enterprise Solution Executives, Solution Architects, delivery leaders, and practice teams to drive larger, more strategic opportunities while reducing friction and accelerating decision-making. In addition, you provide thought leadership and mentorship across the Enterprise Strategist community, helping scale best practices and operating standards across the organization. What you will do: * Serve as a senior strategic advisor to customers, aligning business priorities with integrated, multi-practice technology strategies that deliver measurable outcomes. * Act as the cross-practice quarterback for complex opportunities, coordinating Cloud, Data & AI, Security, Digital Experience, Infrastructure, and Services into a unified solution strategy. * Partner closely with sellers and Enterprise Solution Executives to shape large, strategic deals, strengthen account plans, and identify cross-practice whitespace. * Lead and facilitate executive-level conversations, helping customers connect business objectives to technology roadmaps and make confident, informed decisions. * Stay engaged across the full lifecycle of major initiatives, from early discovery and strategy through solution design and execution alignment. * Guide the development of integrated SOWs, demos, and solution architectures, reducing friction and ensuring consistency across practices. * Help quantify value by aligning solutions to business impact, financial outcomes, and ROI, supporting stronger differentiation and win rates. * Provide mentorship and leadership to Enterprise Strategists and presales teams, reinforcing operating standards, role clarity, and best practices. * Contribute to thought leadership, internal enablement, and continuous improvement of the Enterprise Strategist operating model and tools. * Represent Digital Velocity in internal forums and customer-facing engagements as a senior, trusted leader. What we expect of you: * Bachelor's degree and 10+ years delivering, architecting, consulting on, or selling complex, multi-practice technology solutions across enterprise environments; or 14+ years of equivalent experience. * Proven ability to lead complex, strategic engagements, aligning business objectives with technology solutions across multiple practices. * Demonstrated success partnering with senior sales leaders and executive customers, building trust and driving strategic outcomes. * Strong understanding of enterprise architectures, transformation initiatives, and modern IT operating models, with the ability to simplify complexity. * Exceptional communication and executive presence, with the ability to facilitate high-impact conversations and influence decision-making. * Track record of improving deal quality, win rates, and deal velocity through integrated strategy and execution alignment. * Ability to operate effectively in fast-paced, matrixed environments, balancing multiple stakeholders and priorities. * Passion for mentorship, collaboration, and continuous improvement, with a mindset focused on scaling impact beyond individual engagements. Pay range: $ 151,350- $ 211,870, depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials * We make technology work so people can do great things. * CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).