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Gainwell Technologies is an award-winning digital health technology company that supports the administration of healthcare and human services programs. In past
Learning Platforms – Instructional Design Administrator
Location
India
Posted
89 days ago
Salary
0
Seniority
Lead
Job Description
Learning Platforms – Instructional Design Administrator
Gainwell Technologies
• Serve as the primary administrator for Skillsoft Percipio, including configuration, catalog management, user audiences/groups, assignments, learning paths, and day-to-day platform operations. • Own platform governance standards, including publishing conventions, naming/version control practices, archiving, and quality checks to support a consistent learner experience. • Configure and maintain user attributes and related platform settings to enable targeted learning assignments and audience-based learning delivery. • Support learning platform access needs and resolve account, login, and permission issues. • Partner with HRIS and IT teams to support integrations and user data flows, including identity and access requirements and single sign-on coordination. • Monitor and resolve learner-impacting issues (access, content launch, completion status, catalog/search behavior), escalating to vendors or internal IT as needed. • Maintain platform documentation and knowledge resources (admin guidance, FAQs, learner support content) to reduce support volume and improve self-service. • Develop interactive eLearning and microlearning using Articulate Storyline and Rise 360 (scenario-based learning, branching, knowledge checks, and assessments).
Job Requirements
- Bachelor’s degree in Instructional Design, Learning Sciences, Education, Organizational Development, HR, or a related field, or equivalent practical experience.
- 8+ years of experience in learning platform administration and/or instructional design with demonstrated ability to operate in a blended role.
- Demonstrated expertise administering Skillsoft Percipio, including configuration, assignments, audiences/groups, reporting, and troubleshooting.
- Advanced proficiency with Articulate Storyline and Rise 360 (portfolio samples required or available upon request).
- Experience supporting integrations and user access workflows (for example, single sign-on coordination and user provisioning processes).
- Demonstrated reporting and analytics skills, including turning learning platform data into actionable insights.
- Strong written communication and stakeholder management skills.
Benefits
- Remote opportunity
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