This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re currently seeking an Owner Relations Analyst to support one of our operator clients in managing ownership records and stakeholder communications. This role is ideal for a contractor with strong communication skills, excellent organizational abilities, and prior experience in oil and gas ownership or land-related support functions. You’ll work remotely, managing your own schedule while collaborating with client teams to ensure timely and accurate communication with royalty and interest owners. Key Responsibilities - Serve as the primary point of contact for owner inquiries, responding professionally via phone and email - Research and resolve ownership-related issues, including documentation, payments, and contact updates - Maintain and update ownership records in accordance with client systems and processes - Coordinate with client teams and other stakeholders to ensure clear and timely owner communications - Generate letters, reports, and supporting documents to facilitate ownership changes and resolve discrepancies - Deliver high-quality, audit-ready communications and records aligned with project timelines Qualifications - Prior experience in Owner Relations within the oil and gas industry strongly preferred - Familiarity with ownership records, payments, and correspondence workflows - Proficiency with Microsoft Office and general computer skills - Strong organizational and time management abilities - Excellent written and verbal communication skills - Ability to work independently and manage tasks with minimal oversight in a remote environment - Highly responsive and professional in both internal team communications and direct owner interactions - Demonstrated ability to manage multiple inquiries while maintaining service quality and timeliness Benefits - Consistent Work for Top Performers: We maintain a steady stream of project opportunities for high-performing contractors. If you deliver great work, we’ll keep you working. - Strong Industry Relationships: We’re trusted by respected operators across the oil & gas industry, bringing you into projects that value accuracy, expertise, and clarity. - Work with the Best: Our team is made up of deeply experienced professionals who hold themselves to a high standard. You’ll collaborate with people who care about quality and integrity. - Great People, Great Projects: We work with the best clients and contractors in the business. You'll be part of a respectful, collaborative, and professional work environment. - Competitive Pay: Compensation is based on the scope of work and deliverables, ensuring alignment with project value. Disclaimer This position is for an independent contractor, not an employee of Energy Point Consulting LLC. As a contractor, you are responsible for managing how, when, and where you complete the work. While we may provide project deadlines and general guidelines, the specific methods and work schedule are under your control. This arrangement complies with IRS guidelines for independent contractors, and as such, no benefits (such as health insurance, paid time off, or retirement plans) are provided.

• Review customer support interactions (such as chat or voice transcripts) to identify common questions, pain points, and moments where customers disengage. • Analyze customer feedback, including surveys and written comments, to understand and identify patterns and improvement opportunities. • Use basic performance metrics to help explain where digital support experiences can be more effective. • Summarize findings into clear themes and explain the underlying causes of customer challenges. • Develop practical, prioritized recommendations to improve digital support experiences. • Suggest simple ways to measure whether proposed improvements are effective. • Collaborate with team members across quality, design, and technology to refine insights. • Share progress and final findings with project stakeholders in a clear and thoughtful way.

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. All candidates for the NYC location must live in the NY Metro Area to be considered. Position Overview: Freddie Mac is a leader in housing finance, making home possible for millions and serving as one of the largest sources of multifamily housing financing. The Multifamily Northeast Region is seeking a Production Senior Analyst to join our dynamic team. In this role, you will support the origination and structuring of financing for commercial multifamily properties, contributing directly to the creation, preservation, and improvement of multifamily housing. Join our smart, creative, and dedicated team to make a meaningful impact on the housing finance system. Our Impact: From rehab to value-add, lease-up, construction take-out, pre-stabilized and stabilized, Freddie Mac Multifamily offers financing that spans the commercial real estate life-cycle and the spectrum of multifamily property types including: Class-A mixed-use multi-tenant high-rises in our nation’s urban cores, conventional garden-style assets in suburbs outside of our major cities, dedicated student housing properties at our nation’s leading educational institutions and manufactured housing communities (MHCs) across rural America. Your Impact: As a Production Senior Analyst, you will: - Work closely with the Production Team Leads and collaborate with internal and external partners. - Support Producers in evaluating, structuring, and quoting new debt opportunities. - Review loan submissions from Freddie Mac’s Lender network and perform initial due diligence, including analysis of comparable properties, market data, and cash flow projections. - Size and structure deals in accordance with Freddie Mac’s credit policies and pricing standards, and issue preliminary terms to Lenders and their Borrowers. - Partner with internal underwriting and pricing teams – as well as external Lender network – to negotiate competitive transaction terms, while ensuring alignment and seamless execution. - Assist with deal management throughout the loan process, addressing issues that may arise during underwriting, commitment, and closing. - Manage the loan pipeline for your assigned team and the region – ensuring system updates are made in a timely manner. - Prepare reports and macro-data analyses, participate in special projects, and assist with technology and AI efforts as needed. Qualifications: - Bachelor’s Degree in Real Estate, Finance, Economics, Business Administration, or related field - 1 - 2 years for Senior Analyst of professional experience - Demonstrated proficiency with Microsoft Excel and Word - Strong written and verbal communication skills - Proven interest in a commercial real estate career - Ability to travel (up to 25%) - Military and/or service industry experience is a plus! If that experience is not listed in your resume, please upload a cover letter that includes that information and any references for it to be considered. Keys to Success in this Role: - Refined multi-tasking/prioritization skills - Positive attitude, even under pressure - Proficiency in using AI technologies - Strong interpersonal skills and work ethic - Attention to detail - Team player mentality Current Freddie Mac employees please apply through the internal career site. We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs. CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC. Time-type:Full time FLSA Status:Non-Exempt Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site. This position has an annualized market-based salary range of $86,000 - $130,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

• Oversee and manage performance and service quality to guarantee customer satisfaction • Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations • Relay important information in the form of timely and accurate reports • Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations • Produce quality audits, coach team members and participate in internal and external calibrations