Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is seeking a Technical Account Manager (TAM) to serve as a trusted technical advisor to our U.S. Federal and enterprise customers. In this role, you will ensure the successful deployment, integration, and secure operation of the Mattermost platform in mission-critical and high-security environments. You will combine expertise in infrastructure, cybersecurity, and DevSecOps with strong customer engagement and project leadership skills. As a strategic partner, you will bridge engineering, product, and customer teams, driving secure, compliant, and scalable implementations that enable organizations to collaborate with confidence. Key Responsibilities Customer Success & Secure Solution Delivery - Lead technical onboarding, configuration, and production deployments for strategic enterprise and U.S. Federal customers - Design, validate, and implement secure, scalable architectures for Mattermost across cloud, on-premise, hybrid, and air-gapped environments - Support alignment with security and compliance frameworks such as FedRAMP, NIST 800-53, DoD STIG, and SOC 2 - Guide customers in integrating Mattermost with authentication and identity management systems (SSO, SAML, OAuth), DevOps pipelines, and monitoring tools - Provide proactive technical guidance to minimize operational risk and ensure long-term platform success Technical Leadership & Advocacy - Serve as the primary technical point of contact for assigned accounts - Collaborate with Product, Engineering, and Support to resolve complex technical issues and advocate for customer needs - Develop reusable deployment assets including scripts, playbooks, and technical documentation to accelerate implementations - Participate in internal reviews to improve onboarding methodologies and deployment best practices Communication & Stakeholder Management - Present complex technical concepts to both executive and technical stakeholders, tailoring communication to audience and context - Build trusted relationships that drive adoption, expansion, and long-term customer success - Maintain detailed records of architectural decisions, deployment strategies, and customer feedback Required Qualifications - 5+ years of experience in Technical Account Management, Sales Engineering, Customer Success Engineering, or a similar customer-facing technical role - Strong technical knowledge of Linux system administration, networking, containers (Docker/Kubernetes), and cloud infrastructure - Hands-on scripting or development experience with Python, Go, Node.js, or similar languages - Strong understanding of cybersecurity principles and secure system architecture - Familiarity with DevSecOps tools and workflows (GitHub, Jenkins, Jira, Terraform, etc.) - Experience managing large enterprise or government customers and aligning technical delivery with business and security requirements - Excellent communication skills with the ability to collaborate across technical and non-technical stakeholders - Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. - This role may require the candidate to obtain and maintain a U.S. government security clearance in the future. - Applicants must therefore be U.S. citizens and eligible to obtain a security clearance Preferred Qualifications - Experience working with U.S. Federal agencies, defense organizations, or regulated industries - Familiarity with IT Service Management (ITSM) frameworks - Knowledge of compliance standards such as FedRAMP, NIST, SOC 2, or ISO 27001 - Experience with secure collaboration platforms or open-source technologies - Exposure to mobile device management (Intune, Workspace ONE, MobileIron) environments - Experience working in a startup or high-growth SaaS environment Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Posting Range $150,000—$215,000 USD Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Position Overview We are seeking a technically fluent and strategically driven Technical Account Executive to drive net-new revenue for our Create+ drafting platform and Document Management System (DMS) integrations within large law firms (50+ attorneys / AmLaw segment). This is a quota-carrying enterprise sales specialist role focused exclusively on new product sales and expansion opportunities within an existing portfolio of customers. This role partners closely with Lexis Client Managers who maintain the broader firm relationship and renewal responsibility. The Technical Account Executive serves as the subject matter expert for this technical solution set, leading complex sales cycles that require executive engagement, technical discovery, and cross-functional coordination. Key Responsibilities Net-New Revenue Generation Own and drive all net-new sales opportunities for Create+ and related DMS/API integrations within assigned large law firm accounts. Develop expansion strategies in collaboration with Client Managers while maintaining clear ownership of the opportunity lifecycle from qualification through close. Technical Sales Leadership Lead structured discovery conversations to assess firm architecture, document management environments (e.g., iManage, NetDocuments), integration requirements, API considerations, and security protocols. Position Create+ as a drafting and workflow transformation solution aligned to measurable business outcomes. Executive and Technical Stakeholder Engagement Engage CIOs, CTOs, Innovation leaders, Knowledge Management teams, Managing Partners, and IT governance stakeholders. Navigate complex enterprise buying processes, including information security review, procurement, and technical validation. Cross-Functional Collaboration Partner closely with Client Managers for relationship access and account intelligence while maintaining ownership of the sales motion. Collaborate with Engagement and Customer Success teams to ensure solution alignment prior to implementation. Work with Product and technical teams as needed to address integration requirements and customer-specific considerations. Pipeline and Commercial Execution Manage complex, multi-threaded sales cycles with disciplined forecasting and CRM hygiene. Structure and negotiate commercial terms within established company guidelines. Maintain visibility into expansion pipeline and performance against quota. Qualifications 5+ years of experience in SaaS, enterprise software, or legal technology sales Demonstrated success in net-new revenue generation within enterprise environments Experience selling technical solutions that involve integrations, APIs, or workflow platforms Proven ability to engage executive and technical stakeholders simultaneously Track record of quota attainment in complex, multi-stage sales cycles Strong ability to translate technical capabilities into business value narratives Preferred Experience Experience selling into AmLaw or large law firm environments Familiarity with document management systems such as iManage or NetDocuments Experience with drafting automation, generative AI tools, or enterprise productivity platforms Experience operating within specialist or overlay sales models This role is designed for a high-performing enterprise sales specialist who thrives in technically sophisticated environments and is motivated by driving new revenue growth within established strategic accounts. U.S. National Base Pay Range: $98,500 - $183,000. Total Target Cash Range: $151,700 - $281,500. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Maryland, the base pay range is $103,400 - $192,200, the total target cash range is $159,200 - $295,600.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Leidos Chief Information Office, reporting through the Digital Modernization sector, is seeking a Senior Licensing Specialist to join the Corporate CIO Services, IT Asset Management team. In this role, you will serve as the enterprise subject matter expert for Microsoft, Adobe, and Oracle licensing, providing strategic guidance to ensure compliance, cost optimization, and alignment with business objectives. To be successful, you will bring deep expertise in enterprise software licensing, contract structures, and can influence licensing strategy across a global, complex, hybrid environment. Additionally, you will partner closely with IT, procurement, legal, finance, and business sectors to drive effective licensing solutions, ensure contractual compliance while conserving cost. Location: This position offers full time telework from any U.S. based location. Citizenship: US Citizenship is required. Primary Responsibilities - Serve as enterprise licensing SME for Microsoft, Adobe, and Oracle products, licensing structure, and agreements. - Provide strategic oversight of licensing programs, including optimization, compliance, and cost management initiatives. - Drive and influence licensing strategy across unique and complex business needs - Support the business in making licensing and tooling decisions, based users’ business requirements - Develop a relationship with vendors and third-party suppliers for licensing model knowledge transfer, and strategic licensing decisions. - Understand and communicate the footprint and usage for Microsoft, Adobe, and Oracle in the Leidos environment - Interpret and advise on contract types including: - Microsoft Enterprise Agreements (EA), MPSA, Server & Cloud Enrollment) - Adobe Enterprise Term License Agreements (ETLA) and VIP - Oracle ULA, ordering documents, and cloud subscriptions - Analyze licensing consumption and reconcile usage against entitlements. - Lead True-Up processes and support contract renewals and negotiations. - Ensure compliance with licensing terms, and contractual obligations. - Provide proactive guidance on product lifecycle changes (EOL/EOS), licensing model shifts, and policy updates. - Develop and maintain enterprise licensing documentation and knowledge repositories. - Partner with system lifecycle managers, procurement and legal during amendments, renewals, and vendor negotiations. - Provide licensing recommendations during mergers, acquisitions, or subsidiary integrations. - Oversee and manage software vendor portals as needed Required Qualifications - Bachelor’s degree and 6–8+ years of experience in enterprise software licensing, compliance, or licensing strategy. Master's degree and 4-6 years or equivalent relevant experience may be considered in lieu of a degree. - Demonstrated expertise in Microsoft licensing (on-premises, subscription, M365). - Working knowledge of Adobe and Oracle licensing models and enterprise agreements. - Experience supporting audits and compliance reviews. - Strong analytical skills with ability to interpret complex contractual language. - Ability to collaborate cross-functionally with IT, procurement, legal, finance, and business stakeholders providing customer service. - Strong written and verbal communication skills. - Ability to work independently and influence strategic decision-making. - US Citizenship. Preferred Qualifications - Experience with IT Asset Management (ITAM) principles and Software Asset Management (SAM). - Familiarity with ServiceNow and SAMPro. - Experience supporting contract negotiations or enterprise renewals. - Understanding of hybrid cloud and regulated environments. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: March 15, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $73,450.00 - $132,775.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Overview: GovCIO is currently hiring for a Senior Clinical AI Technical Integration Specialist. This position supports the Department of Veterans Affairs (VA) initiatives focused on Ambient AI Scribe testing, technical troubleshooting, workflow validation, and operational readiness across pilot and go-live environments. This role operates at the intersection of technical operations, clinical workflows, and digital health innovation, supporting interface testing between VistA and Ambient AI Scribe solutions, assisting with real-time troubleshooting activities, validating workflows against operational requirements, and coordinating technical issue escalation through established support pathways.  In addition to hands-on troubleshooting and testing support, this role contributes to the development and refinement of standardized testing methodologies, workflow validation frameworks, and technical readiness guidance to ensure consistent and repeatable evaluation across sites.  The position functions as a senior individual contributor (IC) responsible for both execution and continuous improvement of structured testing, technical validation, and workflow assessment activities within controlled pilot environments. The role also translates technical findings into structured insights and recommendations that inform program leadership and enterprise readiness discussions. This role supports pilots, field testing activities, workflow validation, technical troubleshooting, and analytic enablement. It does not perform production implementation, system configuration ownership, or national deployment activities.  This is a fully remote position located within the United States. Responsibilities: VistA Interface Testing & Technical Validation - Support VistA and Ambient AI Scribe interface testing across Primary Care pilot and go-live sites. - Assist in validating system interactions and technical workflows within CPRS/VistA environments. - Identify technical gaps, workflow dependencies, and operational impacts observed during testing. - Support development of standardized testing approaches to ensure alignment with business and clinical requirements. Technical Troubleshooting & Operational Support - Attend training sessions, office hours, and technical support calls to troubleshoot issues in real time. - Monitor collaboration platforms (Teams chats, support channels, etc.) to identify and respond to emerging technical issues. - Engage directly with end users to resolve access issues, equipment challenges, and technical barriers. - Perform structured root cause analysis and identify systemic patterns impacting technical performance or workflow usability. - Recommend remediation approaches based on recurring issue trends. Vendor Coordination & Issue Escalation - Work with multiple Ambient AI vendors independently to troubleshoot technical issues impacting providers. - Route tickets and technical findings to appropriate escalation teams including Scribe support teams, ESD, OCTO shared services, and program leadership. - Serve as a technical liaison aligning vendor troubleshooting activities with VA operational requirements. Workflow Validation & Program Support - Conduct workflow reviews with VA programs evaluating Ambient AI Scribe capabilities. - Document best practices, workflow considerations, and operational insights. - Support demonstrations of Ambient AI solutions to high-level VA programs exploring adoption. - Translate technical testing findings into structured recommendations that inform leadership decision-making and enterprise readiness assessments.  Equipment Testing & Technical Readiness - - Support testing and evaluation of peripheral equipment (e.g., microphones and audio hardware). - Provide technical recommendations regarding compatible equipment across supported Ambient AI tools. - Contribute to development of technical standards and equipment guidance supporting scalable deployment decisions. Qualifications: Required Skills and Experience  - Bachelor’s degree in Information Systems, Health Informatics, Healthcare Administration, Computer Science, Engineering, or related technical or healthcare discipline. - Equivalent combination of education and relevant technical experience supporting complex systems, testing environments, or operational technology support. - 5 to 8+ years of progressive experience supporting technical systems, healthcare technology environments, QA/testing, digital health operations, or enterprise software platforms. - Demonstrated experience troubleshooting complex technical issues and performing root cause analysis. - Experience supporting testing activities, defect triage, or validation workflows. - Ability to differentiate between product defects, configuration issues, workflow challenges, and operational impacts. - Experience coordinating with engineering teams, vendors, or operational support organizations. Preferred Skills and Experience - Experience supporting VA or federal healthcare environments. - Familiarity with CPRS/VistA or comparable clinical documentation systems. - Experience supporting AI-enabled clinical tools or speech-based technologies. - Experience working within pilot or pre-production testing environments. Technical Knowledge  Working familiarity with: - - Structured testing methodologies (QA, regression testing, validation workflows) - Issue tracking platforms (Jira, Zendesk, ServiceNow, etc.) - Data validation and troubleshooting techniques - Collaboration tools (Teams, SharePoint)  Clearance Required: Ability to obtain and maintain Public Trust, High clearance. Required:  What You Bring to the Table - Strong technical troubleshooting skills within complex operational environments. - Ability to distinguish between system defects, workflow challenges, configuration issues, and user-related problems. - Experience supporting testing, QA validation, or technical support activities. - Ability to translate technical findings into clear documentation and actionable insights. - Strong collaboration and communication skills across technical and operational stakeholders. Company Overview: GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?  What You Can Expect  Interview & Hiring Process If you are selected to move forward through the process, here’s what you can expect: - During the Interview Process - Virtual video interview conducted via video with the hiring manager and/or team - Camera must be on - A valid photo ID must be presented during each interview - During the Hiring Process - Enhanced Biometrics ID verification screening - Background check, to include: - Criminal history (past 7 years) - Verification of your highest level of education - Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: - Employee Assistance Program (EAP) - Corporate Discounts - Learning & Development platform, to include certification preparation content - Training, Education and Certification Assistance* - Referral Bonus Program - Internal Mobility Program - Pet Insurance - Flexible Work Environment *Available to full-time employees  Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.  We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.  Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range: USD $120,000.00 - USD $150,000.00 /Yr.