• Define the long-term technical strategy for scalable and resilient infrastructure • Serve as the top technical authority ensuring the entire infrastructure platform aligns with critical business objectives • Own the end-to-end "build vs. buy" evaluation and decision process for all major infrastructure technology • Serve as a hands-on technical authority, with the ability to dive deep into any part of the technology stack • Establish and evangelize a world-class SRE culture and practices across all engineering teams • Own and drive significant improvements in the end-to-end developer experience • Take command of major, high-severity incident responses that cross team boundaries • Lead the vision for hyper-automation across the infrastructure domain • Communicate complex technical strategies and decisions with executive leadership

City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health has several Summer 2026 Internship opportunities. Before applying, please review the job description to ensure the role aligns with your academic program or area of interest. We encourage you to apply if your coursework or experiences connect to the work described below. As an EPIC Infrastructure Team intern, you will provide technical IT/support for the EPIC Infrastructure Team. Interns will receive experiential learning through operational engagement and collaboration with cross‑functional teams. This internship provides a meaningful learning experience where you’ll work side‑by‑side with a supportive team member. You’ll take on real project responsibilities and assist with initiatives that help drive the department’s work forward. Location: Remote - Must reside in and work from an approved SWS work state listed below Hours per week: 30-40 Duration: 12-15 weeks Responsibilities: - Support colleagues with project tasks and deliverables - Help with administrative duties, such as scheduling meetings or preparing reports - Conduct research and analysis on topics relevant to the department - Contribute to the development and execution of projects - Prepare and organize data for presentations and reports - Participate in team meetings and brainstorming sessions - Communicate ongoing progress related to currently assigned tasks and assist with day-to-day operations. Education - Must be currently pursuing and/or enrolled in a college or university at an undergraduate or graduate level. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

• Lead infrastructure project teams across multiple domains (reliability, developer experience, cloud platform), providing technical direction, maintaining project plans, and keeping leadership and cross-functional stakeholders informed of progress, risks, and tradeoffs. • Partner with engineering leaders and peer Staff+ engineers across the org to align infrastructure strategy, align technical investments with business goals, and provide authoritative technical scope for cross-functional initiatives. • Architect and deliver large, complex infrastructure systems, designing for scale, reliability, and operational simplicity. Drive decisions on build-vs-buy, technology selection, and migration strategy for the domains you lead. • Define and evolve Flex's infrastructure-as-code strategy, including Terraform module architecture, governance standards, and safe rollout patterns. Introduce new IaC tooling or frameworks when existing approaches no longer serve team needs, and drive adoption across engineering. • Lead strategic reliability improvements across services you work with, defining SLI/SLO frameworks with partner teams, delivering net-new ways to measure and communicate operational health and customer impact, and driving sustained reliability gains rather than one-off fixes. • Shape the developer platform strategy, identifying the highest-leverage investments in self-service tooling, CI/CD, and deployment automation. Set the quality bar for developer-facing infrastructure and ensure the team ships tooling that meaningfully accelerates engineering velocity. • Design cross-service observability architectures (metrics, logs, traces) with clear operational standards. Lead strategic alerting and runbook improvements that reduce mean-time-to-detect and mean-time-to-resolve across the org. • Drive systemic incident resilience: lead cross-team infrastructure incident response, identify recurring failure patterns, and own the follow-through that turns post-incident findings into durable infrastructure improvements. Proactively refocus team efforts when reliability projects are off-course or not delivering meaningful risk reduction. • Build engineering rigor into team processes, improving design review standards, deployment checklists, operational readiness criteria, and code quality practices. Set a high bar and coach the team to consistently meet it. • Design AI-assisted workflows for your team: identify high-leverage opportunities where AI tooling can remove bottlenecks or enable previously infeasible work. Set guardrails for responsible AI use in infrastructure operations, evaluate emerging AI capabilities, and coach engineers on developing strong AI judgment.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Infrastructure Systems Engineer About the Role: As an Infrastructure Systems Engineer with Conduent, you’ll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each person’s contributions. Each day you’ll feel challenged and know you are making a difference. At Conduent, we believe everything touches everything, and to that end we value our work and each other in the process, making it an award-winning place to work. We are looking for a motivated and technically skilled Infrastructure Systems Engineer to join our infrastructure platform team. In this mid-level role, you will be responsible for the day-to-day management, operation, and continuous improvement of our virtual machine infrastructure across VMware/vSphere and Microsoft Azure environments. You will work closely with platform, DevOps, and application teams to ensure reliable, scalable, and well-governed IaaS services. Key Responsibilities: - Administer, operate, and support virtual machine infrastructure across VMware vSphere and Microsoft Azure environments - Provision, configure, and decommission VMs in alignment with organizational standards and capacity plans - Develop and maintain Ansible playbooks and roles for automated configuration management, patching, and compliance enforcement - Monitor VM health, performance, and resource utilization; identify and resolve infrastructure incidents in a timely manner - Collaborate with platform engineering and security teams to implement hardening standards and ensure infrastructure-as-code best practices - Participate in on-call operational support for VM-related incidents and service requests (e.g., patch management, certificate rotation) - Maintain accurate documentation for VM runbooks, configurations, and operational procedures - Contribute to lifecycle management activities including OS patching, image management, and template standardization - Support capacity planning efforts by tracking utilization trends and making recommendations for rightsizing or scaling - Assist in evaluating new tooling and technologies to improve automation, observability, and operational efficiency Required Experience: - 3–5 years of hands-on experience managing virtual machine infrastructure in enterprise environments - Proficiency with VMware vSphere, including ESXi, vCenter, and VM lifecycle management - Demonstrated experience with Ansible for configuration management and automation - Solid understanding of networking concepts (VLANs, subnets, DNS, load balancing) as they relate to VM connectivity - Experience with Linux and Windows Server administration in a virtualized environment - Familiarity with infrastructure-as-code principles and practices - Strong troubleshooting and diagnostic skills across computer, storage, and network layers - Ability to work independently and manage multiple concurrent tasks with minimal supervision - Must reside within the United States - Requires additional fingerprint/background clearance, and ongoing recertification every 3 years. Preferred Qualifications: - Working experience with Microsoft Azure IaaS services (Virtual Machines, VNets, Managed Disks, Azure Resource Manager) - Experience with Azure CLI, OpenTofu, or similar for infrastructure provisioning automation - Familiarity with VM image/template pipelines (e.g., Cloud Init) - Exposure to monitoring and observability platforms (e.g., Splunk, AppDynamics, Azure Monitor) - Knowledge of ITIL or similar IT service management frameworks - Relevant certifications such as VMware VCP, Microsoft AZ-104, or Red Hat RHCSA/RHCE Flexible Working At Conduent, we value individuality and flexible working arrangements. In this role, you can expect: - Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance Working for You We offer perks and rewards designed to support you: - Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one - Retirement Savings: Robust programs to help you secure your financial future - Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more - Career Growth Opportunities: Paths for advancement within a global organization - Paid Training: Learn while you earn with award-winning learning platforms - Paid Time Off: Competitive PTO packages to help you recharge - Great Work Environment: Join an award-winning culture that values diversity and inclusion Join Us At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you’ll find opportunities to: - Bring your authentic self to work every day. - Grow and thrive both personally and professionally. - Make a meaningful impact with our clients, in our communities, and for the millions of people we serve. With over 50,000 associates in 24 countries, you’ll be part of a global team that’s shaping the future — for the company and for yourself. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $96,250-$125,000 annually. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.