• Own end-to-end quality and mentor teams • Guide quality assurance across several Scrum teams • Participate in the full testing lifecycle — from test design to release validation • Design and maintain automated tests in TypeScript • Actively work with logs, metrics, and tracing tools to identify, reproduce, and debug issues • Design and execute load and performance tests using tools like k6 or JMeter • Validate APIs using Postman, Swagger, or custom scripts • Collaborate closely with developers, DevOps, and product managers • Contribute to DORA metrics improvement

• End-to-End Quality Ownership: Participate in the full testing lifecycle — from test design to release validation — across frontend, backend, and API layers. • Automation Development: Design and maintain automated tests in TypeScript (Playwright, Jest, or similar). Ensure test coverage for UI, API, and integration flows. • Observability & Logs: Actively work with logs, metrics, and tracing tools (e.g., Kibana, Datadog, Sentry) to identify, reproduce, and debug issues in complex distributed systems. • Performance Testing: Design and execute load and performance tests using tools like k6 or JMeter , providing clear analysis and recommendations. • API Testing: Validate APIs using Postman , Swagger , or custom TypeScript scripts. Ensure contract consistency and backward compatibility. • Collaboration: Work closely with developers, DevOps, and product managers to ensure smooth CI/CD releases and improve release observability. • Quality Metrics: Contribute to DORA metrics improvement by detecting bottlenecks early, automating regressions, and maintaining test stability.

Elcomplus Inc. is a US company headquartered in Miami, Florida. We provide companies worldwide with reliable communications to increase the effectiveness of their operations. We produce specialized software and hardware and build radio systems. From year to year and project to project, our main principle is to pursue our clients’ interests. Our clients span different markets, including oil and gas, manufacturing, mining, transportation, utility and energy, sport facilities and arenas, healthcare, and emergency services. We are seeking a meticulous and detail-oriented QA Engineer to ensure the quality and reliability of our products. The ideal candidate will have a strong background in engineering principles, combined with a passion for maintaining high standards of quality throughout the development process. Key Responsibilities: • Develop and implement quality assurance policies and procedures for engineering projects. • Review engineering designs, specifications, and requirements to identify potential quality issues early in the development process. • Create and execute test plans and test cases to validate product functionality, performance, and reliability. • Collaborate with cross-functional teams to resolve quality issues and drive continuous improvement initiatives. • Participate in design reviews, cross-functional planning, and other project meetings to provide input on quality-related matters. • Stay updated on industry best practices, emerging technologies, and regulatory requirements relevant to quality assurance in engineering

Symetra has an exciting opportunity to join our Group accounting Services team as a Quality Assurance Analyst! About the role You will be responsible for ensuring financial and non-financial transactions and interactions are handled according to regulatory requirements, quality standards and published procedures. Responsible for helping to drive quality standards and practices and may act as a subject matter expert for procedure and training efforts. What you'll do in this role - Transaction and Customer/Agent/Broker Interaction Review -Conduct review of financial and non-financial transactions, document results, provide feedback and trend analysis to management and employee -Conduct review of customer/agent/broker interaction, document results, and provide feedback and trend analysis to management and employee. -Continuously driving quality standards in area of expertise - Provide subject matter expertise for procedure documentation and training efforts. -May provide occasional training for business areas. - Participate in projects and individual assignments. -Conduct self-audits, document results and analysis. -Report generation and regular review - Team Cross-Training -Required to cross train within Quality group to provide back-up on at least 1 or more business areas, program/initiatives, report generation/review What we offer you "Just do it! Even if you feel like you may not be 100% qualified, apply. Sometimes we see potential in others that they cannot see in themselves. You may be overqualified, or you may be the "something special" we are looking for to bring a unique, fresh approach to our company." - Ruby S., Associate EDX Analyst If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!” - Cindy J. G., Sr. Product Owner “Symetra is truly a great place to work. The positive work climate, strong sense of team, and the resources available make it feel like one cohesive family. What stands out most to me is the company’s deep commitment to diversity, equity, and inclusion—it’s not just a statement, it’s an active and ongoing priority that’s felt throughout the organization.” -Charlotte G., Sr. Underwriter - Consultant Stop Loss Benefits and Perks We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. - Flexible full-time or hybrid telecommuting arrangements - Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% - Paid time away including vacation and sick time, flex days and ten paid holidays - Give back to your community and double your impact through our company matching - Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $24.62- $41.14 plus eligibility for annual bonus program Who you are: - 5-7 years of cumulative, relevant experience - Requires extensive knowledge of duties. - Must have excellent verbal and written communications skills, typically developed through a combination of job-related training and experience. - Analyzes and resolves varied office problems; uses initiative and independent judgment within established procedural guidelines. - May be relied upon in escalation situations. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: - Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." - Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. - Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: - Disqualification from the recruitment process - Withdrawal of a job offer - Termination of employment and other criminal and/or civil remedies, if fraud is discovered #LI-OR1 #LI-Remote