• Lead and scale the BDR team, providing daily stand-ups, quota attainment, and career development. • Define and optimize the “Sales Ready” lead handoff to ensure our Regional Sales Directors (RSDs) are only spending time on the highest-quality institutional opportunities. • Own the inbound response engine, ensuring we hit sub-5 minute response times for high-intent inquiries. • Conduct weekly Gong call coaching and Salesloft sequence audits to constantly improve conversion rates and outbound momentum. • Directly mentor and support the BDR Team to build internal leadership bench strength and operational consistency. • Manage the "ramp to quota" for new hires and create long-term career development plans to transition BDRs into higher-level sales or customer success roles. • Create and document the daily workflows for BDR, RSD, and CSM teams to ensure the tech stack investment maximizes revenue impact. • Build the “Honorlock Way” playbooks including training articles, video tutorials, and live sessions that reduce the ramp to quota for every new hire. • Orchestrate full-cycle support to ensure no revenue signal is missed, from conference follow up choreography to QBR and renewal triggers for CSMs. • Turn tools like 6sense, GovSpend, and Starbridge into actionable triggers. • Ensure that an expiring contract signal in GovSpend automatically triggers a tailored sequence in Gong Engage. • Be the Gong Insights expert who surfaces trends from call recordings to iterate on our messaging, talk tracks, and competitive battle cards in real-time. • Conduct monthly and quarterly audits on tool efficacy, providing data-backed recommendations for remediation or further investment in the revenue stack. • Define and enforce "Sales Ready" lead criteria to ensure RSD's focus exclusively on high-quality opportunities. • Optimize inbound response times and outbound prospecting workflows based on buyer insights and expiring contract data. • Partner with Customer Success (CS) to identify at-risk signals or upsell opportunities within the existing user base through automated engagement triggers.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Renewal Operations Manager - Customer Excellence Group (CEG) Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description At ServiceNow, we drive operational excellence through data-driven insights, strategic planning, and exceptional cross-functional execution. As a Renewal Operations Manager supporting AMS Geo, you will partner closely with VP and AVP-level stakeholders to accelerate business outcomes, shape strategy, and operationalize performance across the organization. Role and Responsibilities: - Provide internal Business Partners with meaningful and actionable insights into business drivers, financial performance, and risks in the form of regular reporting and ad-hoc analysis - Lead annual sales planning, including quota setting and influencing compensation plan design - Work cross-functionally with various stakeholders and organizations to define, implement, and refine annual and ongoing planning processes - Provide Renewal Sales Leaders' forecast and information to track Monthly/Quarterly projections - Develop and evolve key performance indicators to help drive sales revenue and projections - Drive operational excellence that helps Renewal Sales team achieve goals - Identify and drive process reporting enhancements - Collaborate with offshore team to align on reporting and analytics needs of Business Partners and Renewal Sales team - Familiarity with sales hierarchies and territory mapping - Execute ad-hoc tasks and responsibilities in support of sales finance and operations Qualifications Qualifications - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 10+ years of proven experience of Operations in a software sales organization - Self-motivated with an ability to work in a highly collaborative environment while managing multiple competing priorities - An understanding of how to scope work to ensure execution by desired timelines - Experience building trusted relationships and influencing others - Aptitude for taking on new challenges and comfortable handling ambiguity - Curious and comfortable with analyzing large sets of data and producing Executive Summary with Insights - Have been in a role supporting sellers up to the Executive Leadership level - Organized, with excellent attention to detail and the ability to work in a fast-paced environment - Excellent interpersonal, written, and verbal communication - Team player with a positive attitude ready to work in a constantly evolving environment - Willing to ask for help when necessary and bring in the proper resources to achieve results - Experience with a CRM system such as Microsoft Dynamics - Expert in PPT, Excel and Power BI - SaaS experience is a plus - Master's degree For positions in this location, we offer a base pay of $133,600 - $233,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This is an Intake position and is a client-facing role, meaning you will support a specific, external client. Intake plays an integral role in delivering cost effective solutions for our patients by working with new patient referrals from an external client; verifying patient health insurance benefits, obtaining initial and subsequent authorization for services if required, loading patient benefit information into client system, calculate pricing and run test claims, and timely communication of benefit information to external client. Important to this position are strong organizational , time management , and critical thinking skills, with the ability to work independently. Ability to meet deadlines, manage future dates for follow up action (e.g. reauthorizations); ability to manage and track forms and other documentation needed by payer and/or requiring physician signature. To be successful in this role you will utilize home infusion software, payer portals and other systems and your critical thinking skills to ensure a high quality of work. Strong verbal, interpersonal, and written communication skills, to effectively communicate with payer staff and external client personnel via telephone and email. Professional and clear documentation of work product entered in client system. Required Qualifications - 1+ years of work experience in revenue cycle operations (eg:intake, billing, collections, credits, cash etc) - 1+ years of experience in a professional environment - 1+ years of experience using the Microsoft Office Suite, specifically Word, Outlook, and Excel Preferred Qualifications - Home infusion or durable medical equipment (DME) experience - Strong attention to detail with a sense of urgency; customer service skills - Ability to work in a team environment Education Verifiable High School Diploma or GED is required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. We are proud of the culture we have created and weave our values into everything we do. Our employees are always encouraged to be innovators and builders at heart that help shape the future of our organization. We believe that offering competitive benefits and perks is nice but helping our employees thrive in today’s ever-changing world is even better! We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong work-life balance. We offer a flexible work environment as a fully remote team. If this sounds like a place you’d be proud to work at, what are you waiting for, apply today! Are you competent in multiple areas of revenue operations? Do you thrive on developing processes and helping to shape the operations of a fast-growth business? Do you enjoy approaching business challenges from multiple angles and coming up with creative ways to tackle them? If so, we encourage you to look at SuccessKPI. We are looking for a RevOps Manager to bring their diverse skill set to our organization and serve as a business partner for our internal and external stakeholders. This position will require you to be motivated to bring out the best in people through process, the most in data, and to communicate effectively. We are a team that can think critically, act independently, and operate with a data-driven mindset while remaining focused on driving revenue. Job Location: Remote Work, USA. Candidates must reside in one of the following states: CA, CO, FL, GA, IL, ID, IN, MA, MD, MO, MI, NE, NC, NJ, PA, TN, TX, VA Why work for SuccessKPI: - Opportunity to work for an organization that prides itself on offering a diverse and dynamic culture where employees are proud to work - Opportunity to work for a fast-growth global company in the rapidly growing analytics space - Opportunity for career development and growth opportunities as we grow and scale - Opportunity to build industry relationships and work alongside seasoned industry experts - Opportunity to work with our leadership team to strategize, collaborate, and solve customer challenges every day – YOU HAVE A VOICE AT SUCCESSKPI! Job Location: Remote Work, USA What You’ll Do: - Enable and empower the sales team for success through improved strategy, process, analytics, and tools. - Examine and implement ways to streamline and automate processes to compile and analyze data from various sources. - Salesforce, HubSpot, Gong, and DealHub Administration/System maintenance - Act as a key cross-functional liaison between Revenue Operations/Sales/Marketing/Customer Success & other departments. - Track key metrics such as activities, funnel stages, pipeline, bookings, region and product-based analytics, deal sizes and close cycles. - Perform analysis as needed across multiple data sets. - Manage listings on partner marketplaces working closely with internal leadership to align SKU pricing, descriptions, what is included in packages, etc. - Continuously update and maintain core sales and marketing systems to adhere to a rapidly changing business environment. - Continuously monitor revenue metrics with a good understanding of KPIs and how they can be impacted; including creating forecasts, reports, and building dashboards for the team to easily understand the health of the business and assist in hitting their goals. - Data management and enrichment for sales and marketing: manage alignment to our TAM criteria with the creation of account lists, lead lists, and campaign cohorts to ensure account-based marketing and selling motions are aligned and orchestrated across teams. - Deliver Account-based reporting for full funnel. - Initiate, review, and implement process improvements to increase efficiencies while maintaining the integrity of accounting records. - Guide the business in understanding how marketing and sales spend outcomes accurately drive impact and ROI via accurate reporting and forecasting. - Exhibit a professional demeanor, attention to detail, and a sense of urgency to achieve outcomes and exceed expectations RevOps Manager Qualifications:  Required qualifications to be successful in this role - 4+ years’ experience in revenue operations, sales operations, or business operations, ideally in a fast-paced, high-growth SaaS business. - Deep experience implementing and working within the Salesforce suite of tools with a focus on report/dashboard design automation, as well as Microsoft Excel modeling - Proven experience acting as a liaison between a variety of departments and stakeholders - Analytical skills, including the ability to track key metrics & KPIs, analyze them, and turn them into actionable strategies - Presentation skills: Must be able to present and share data in a meaningful way, whether it’s a quick email, in-depth report, or presentation deck. - A concrete understanding of post-closed-won finance/accounting terminology and processes - Experience supporting variable comp and incentive programs, including policy execution, comp plan development, and calculation administration - Ability to communicate in a clear and engaging manner - Experienced relationship builder who cross-functionally builds trust with other departments TECHNICAL SKILLS: - Customer Relationship Management (CRM) Tools: Have a deep knowledge of CRM software and the administration of them, including Salesforce, HubSpot, Gong, DealHub, and other major platforms; a Salesforce certification is helpful but not required. - Microsoft Excel: Highly proficient with Excel to assess, manipulate, and analyze data. - Demonstrate competency with: - Learning Management Systems (LMS) - Sales Enablement software - Sales velocity tools like HubSpot, SalesLoft, Outreach, Groove, etc - Sales Intelligence/Business Intelligence (BI) software - Marketing Automation software, preferably HubSpot - Emerging AI technologies on these and new platforms LEADERSHIP AND PERSONAL SKILLS - Problem-solving: The ability to solve issues in a thoughtful manner and in a way that makes sense for the rest of the business from a sales perspective. - Makes the uncertain, certain: A data-driven decision-maker, deferring to concrete information to make judgments and give business guidance. Ability to evaluate, solve, escalate, or hand off to the appropriate team member. - Future-oriented: Always thinking two, three, and four steps ahead of decisions. Able to anticipate how your decision-making will affect the organization down the road. - Strong communicator and teacher: Able to think through and manage complex processes, but also make them easy to understand for others, whether it’s a busy sales rep, or exec-level leader. New processes and workflows should be simple to teach and train, so they can be effectively implemented. - An inquisitive nature: You are driven to keep up to date on evolving technologies and introduce new things to the organization - Do-er & Leader: Not afraid to roll your sleeves up and do the work with a strong aptitude for contributing to the development of the RevOps department, as we scale over time. SuccessKPI Benefits: - Virtual Work opportunity - Opportunity to work and help shape a fast-growing company - Medical, Dental, and Vision Insurance - Open Time Off - Paid parental leave for birth, adoption, and fostering - 11 paid Company Holidays - Floating Volunteer Holiday to give back to your local community & causes you love - 401k Savings Plan – with employer match - Basic Life Insurance provided at no cost to you - Accidental Death & Dismemberment Insurance coverage provided at no cost to you - Long Term Disability Insurance provided at no cost to you - Short Term Disability Insurance provided at no cost to you - Work-Life Balance Employee Assistance Program provides insureds and their dependents with confidential, experienced assistance in dealing with day-to-day life issues or crisis support for personal and professional goals and challenges. - Development and career growth opportunities at one of the coolest companies around, if we do say so ourselves About SuccessKPI Inc.: SuccessKPI is a rapidly growing and thriving business providing an AI Rich, pure SaaS analytics and automation platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics and the real time action power of playbooks to act on customer conversations. Customers can start in minutes to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience. For more information on SuccessKPI, please visit us at successkpi.com SuccessKPI is an Equal Opportunity Employer – M/ W / D/ V / GI / S O / A