- Organise and standardise SOPs, policies, and operational documents. - Maintain document consistency across multiple sites. - Manage document version control and ensure accuracy. - Update forms, templates, and procedural documents. - Identify inconsistencies and recommend improvements. - Ensure documentation aligns with compliance standards. - Raise invoices in Xero (approx. 40–50 per month). - Process billing data through structured workflows. - Assist in invoice preparation (final approval handled onshore). - Support reconciliation processes as required. - Manage receipts and assist with tax-related documentation. - Collate and organise structured data. - Provide administrative support across multiple related entities. - Communicate with contractors via email when required.

• Respond immediately to new leads entering the CRM • Conduct consistent follow-up via calls, text, and email • Re-engage leads that were previously not contacted or went cold • Ensure no lead goes untouched or unworked • Work the shared “pond” of unassigned leads within Follow Up Boss • Qualify leads through conversational outreach (not overly sales-driven) • Schedule phone consultations with agents • Confirm and track appointments through completion • Maintain accurate records in Follow Up Boss (notes, statuses, follow-ups) • Respond to Maverick AI nudges to identify and execute on missed opportunities • Help establish simple rules and workflows for consistent lead engagement • Work through additional leads during slower periods from MyPlusLeads, including FSBO, expired listings, and recently off-market properties.

• Kasa is seeking a highly organized and proactive Remote Executive Assistant to support our CEO and others on our US-Based executive team. • The ideal candidate will be adept at managing schedules, coordinating travel, and handling various administrative responsibilities with professionalism and efficiency. • This role is about Hall of Fame hospitality: fostering a warm, professional, and seamless experience in every interaction and communication. • As an Executive Assistant, you’ll anticipate the needs of senior leadership, ensuring their days run smoothly and efficiently. • You’ll provide white-glove service in every detail, helping to support and elevate the work lives of Kasa's Leadership Team.

• Manage emails and schedule appointments efficiently • Conduct web and property research to generate leads • Create and update property listings on platforms such as **Zillow, Craigslist, Turbotenant, Zumper, and Stessa** • Prepare and format documents (Word, Excel, PDF conversions) • Assist with budget tracking and general administrative tasks