• Own the sprint process for developers — standups, backlog grooming, sprint planning, and retrospectives • Write clear requirements and specifications that developers can build from • Define QA acceptance criteria and coordinate testing before releases • Manage status boards and keep stakeholders informed on progress, blockers, and timelines • Work closely with the founder to prioritize the product roadmap and translate business goals into technical projects • Coordinate integrations with platforms like Salesforce and Airtable • Provide all-purpose technical support across the organization — evaluating new software, troubleshooting integrations, and helping the team get the most out of our tools • Communicate across the organization to gather input, manage expectations, and ensure smooth rollouts

- Organizar y facilitar ceremonias ágiles: reuniones diarias, planificación, revisiones y retrospectivas. - Colaborar con el Product Owner para gestionar el backlog y asegurar el cumplimiento de tiempos. - Gestionar estimación y previsión de historias de usuario para garantizar entendimiento de requerimientos. - Identificar y resolver impedimentos que afecten el progreso del equipo. - Asegurar que las iteraciones de producto sean probadas y liberadas bajo un marco ágil. - Dar seguimiento a proyectos tradicionales (Waterfall), brindando transparencia sobre avances y riesgos. - Promover la cultura ágil y buenas prácticas dentro del equipo.

• Creating and maintaining project plan based on requirements document for fixed-cost or progressive projects. • Managing scrum team, ensuring effective cooperation and collaboration among team members. • Coordinate cross-functional teams to facilitate effective collaboration and communication throughout the project lifecycle. • Following Agile methodologies by conducting daily and weekly meetings to enhance communication and maximize productivity. • Reviewing sprint outcome and following up on demos for various stakeholders. • Ensuring efficient use of resources and appropriate task division among team leaders. • Collaborating with business analyst to develop documentation and technical guides for end users. • Promoting company and project standards in all deliverables. • Preparing status reports and conducting regular project status meetings with team members. • Communicating with other PMs to ensure adherence to project management best practices and methodologies.

• Serve as the primary technical point of contact for customers regarding SAP technology and cloud service delivery • Partner with the Client Delivery Manager (CDM) to maintain regular stakeholder cadence and manage service delivery expectations • Lead and own technical discussions, coordinating with internal SAP delivery experts as needed • Maintain a deep understanding of the customer’s SAP landscape and system interdependencies • Support account and technical operations teams in executing service delivery plans and schedules • Analyze customer technical requirements and drive issues to resolution by coordinating the appropriate technical experts • Present technical offerings, architecture details, and engagement models to internal and external stakeholders • Guide customers on Business Continuity, Security, Compliance, and Network architecture • Assess customer security and network requirements to ensure alignment with SAP security architecture standards • Conduct monthly technical and operational reviews against cloud architecture and roadmap • Drive issue resolution plans through to completion • Support SAP migration and modernization roadmaps in collaboration with partners, system integrators, and SAP professional services