About Activate Care:  At Activate Care, we’re on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs. Path Assist is our tech-enabled community health worker program for HRSN utilizing an evidence-based, structured intervention. Our goal is simple: increase health confidence, improve self-efficacy, and reduce inappropriate healthcare spend. Role Overview:  The Quality Assurance & Improvement Specialist is a hands-on, highly collaborative role designed for a professional looking to grow their career in healthcare quality and clinical operations. This individual will be responsible for executing quality assurance audits for our Path Assist program while identifying areas for process improvement. Operating at the intersection of clinical care and data, you will help track workforce adherence, manage regional data reporting, and collaborate across departments to fix operational bottlenecks.  Responsibilities:  - Quality Assurance & Auditing: - Manage and conduct routine clinical case auditing processes to maintain high-quality clinical program operations. - Analyze workforce compliance to ensure Community Health Workers (CHWs) maintain strict fidelity to evidence-based best practices and the specific care standards outlined in our customer partnerships. - Audit case data to ensure clinical operations meet all customer quality requirements, including industry standards like NCQA-HEDIS and Medicare Stars. - Identify data inconsistencies, documentation gaps, and workflow errors in the care process, flagging them for review and root-cause analysis. - Data Reporting & Analytics: - Define the clinical and operational requirements for quality measurement tools, working closely with the Data Analytics team to bring those tools to life. - Maintain, update, and own the data inputs for operational trackers and performance dashboards utilized in large-scale regional initiatives. - Compile raw operational data into clear, trending monthly reports for internal leadership and external partners. - Translate complex quality metrics into actionable insights and visual presentations. - Process Improvement & Collaboration: - Partner closely with multidisciplinary teams, including Operations, Data Analytics, User Experience, and Product, to share audit findings and brainstorm workflow solutions. - Support the planning and execution of continuous improvement projects aimed at increasing the quality of care, CHW team productivity, and overall system efficiency. - Assist in designing and facilitating staff training for navigation teams when new quality standards or improved care model processes are rolled out. - Other duties as assigned.

• Analista de pruebas funcionales. • Diseñar casos de prueba y ejecutar casos de prueba (con captura de evidencias). • Realizar estimaciones, reportar y hacer seguimiento a bugs. • Realizar cierre de pruebas. • Ejecución de pruebas manuales.

• Lead the planning and execution of quality assurance across the integration of Actionstep’s flagship products. • Apply an in-depth understanding of real-world product usage to evaluate fit-for-purpose and identify potential risks early • Define testing objectives, determine critical quality aspects for stakeholders, and design comprehensive test strategies including integration, end-to-end, regression, and performance scenarios • Participate actively in SCRUM ceremonies, collaborate with product and engineering teams, and provide technical guidance on risk, architecture, and design considerations • Analyze requirements and system architecture to ensure thorough coverage of functional, security, and performance testing • Develop, maintain, and execute manual and automated test cases, ensuring alignment with Actionstep’s goals and integration objectives • Verify bug fixes, perform regression testing, and ensure changes do not introduce defects or regressions across the platform • Drive improvements in QA processes, test automation frameworks, and observability practices, contributing to CI/CD pipeline efficiency and reliability • Collaborate with other QA team members, fostering knowledge sharing and adoption of best practices • Contribute to cross-team initiatives to enhance product interoperability, platform stability, and overall user experience

• Maintain and operate the entire testing infrastructure for the involved systems, such as test data, scripts, artifacts, simulators, routines, and business processes; • Test management and planning, with the ability to produce basic test documentation such as strategies, plans, test cases, and test scripts; • Familiarity with test management tools, bug/defect tracking, test automation, test data generation, and virtualized interface generation; • Create scripts in specific tools (automated and manual) and execute them, recording and analyzing results; • Execute acceptance, compatibility, regression, integration, functional and non-functional tests (exploratory, connectivity, vulnerability, stress and load) according to the needs of each request (based on impact analysis or client-defined needs); • Build mocks, stubs and/or simulators to enable test execution; • Evaluate a system’s non-functional performance requirements using specialized tools and monitors; • Monitor and track test coverage levels for systems, promoting increased coverage when necessary; • Log defects found after test execution, linking them to the relevant work products; • Assess the result of each test cycle; • Support managers and responsible teams in the sign-off (homologation) of system requests; • Understand requirement notations in both agile and traditional development models; create tests based on business scenarios; design tests based on experience and defect patterns; • Develop software test scenarios; identify common software defects and failures; • Understand business, requirements, development and testing to act as co-responsible for the entire development cycle; • Assist the Product Owner in writing acceptance criteria for backlog stories; • Support the Product Owner in accepting sprint stories; • Assist in writing automated unit tests; • Perform ATDD, BDD and/or Specification by Example; • Maintain system cycles (active homologation) in defined environments, including daily, monthly, batch routines and interfaces; • Knowledge of common software failure modes and testing techniques; plan/execute tests to align scope with available time; evaluate common security aspects indicated by the OWASP organization (https://www.owasp.org/); evaluate non-functional performance requirements of a system using specific tools and monitors; use specialized tools for automation, performance, and for planning, managing and executing tests; • Experience producing basic test documentation such as Plans, Test Scripts, Evidence and Test Data; create scripts in specialized tools and work with automated execution using variable test data pools (datapools); • Identify the target test items to be assessed by testing effort; evaluate the result of each test cycle; • Maintain system cycles in the client’s lab environment; maintain daily, monthly, batch routines and interfaces; • Knowledge of test management tools, bug tracking and test automation tools; experience in test management and planning; experience evaluating non-functional performance requirements of a system using specialized tools and monitors.