Role Description The Connector Specialist will be responsible for researching, scheduling, maintaining, and optimising the integrations (connectors) that power Hurree’s data ecosystem - enabling seamless data flow between Hurree and dozens of external tools and APIs. This role combines technical execution, product insight, and partnership communication to ensure high-quality, scalable connectors that delight customers and support business growth. Key Responsibilities - Connector Engineering & Support - Research, document, test, deploy, and maintain robust connectors to external platforms (e.g., CRM, analytics, finance, marketing tools). - Ensure connector reliability, security, and performance, including researching new tools and documenting for engineers to develop. - Troubleshoot and resolve connector issues, root-cause failures, and improve stability over time. - Cross-Functional Collaboration - Work closely within the product and engineering teams to understand customer requirements, prioritise connector roadmaps, and refine integration strategies. - Partner with other departments to respond to technical questions and support onboarding of key connectors. - API & Platform Expertise - Serve as a subject-matter expert on third-party APIs used within Hurree’s product. - Monitor updates or changes to external APIs and proactively adjust connectors to maintain compatibility. - Document connector behaviours, data schemas, error handling, and operational best practices. - Quality & Continuous Improvement - Participate in test planning to ensure high-quality deliverables. - Identify patterns and opportunities to improve connector development productivity and customer outcomes. - Technical Documentation - Create and maintain clear technical specs, and integration guides. - Help document internal best practices and external knowledge base articles for customers. Qualifications - Essential - Experience and understanding of software integrations and APIs, especially connector-focused work. - Strong understanding of RESTful APIs, OAuth and other authentication standards. - Familiarity with API testing tools and protocols (e.g., Swagger/OpenAPI, Postman). - Excellent analytical and problem-solving skills with attention to detail. - Good communication skills for collaborating across technical and non-technical teams. - Desirable - Previous experience in a SaaS product environment focused on data aggregation or analytics. - Familiarity with programming languages such as Python or JS. - Knowledge of third-party tools such as CRMs, marketing and social media tools. Benefits - 💰 Competitive Salary & Career Growth – Tailored progression & opportunities to develop your skills. - 🏡 Flexible Work Arrangements – Hybrid and remote-friendly options to fit your lifestyle. - 🌴 Generous Time Off – 35 days annual leave including bank holidays, plus enhanced parental leave. - 🏥 Health & Wellbeing – Private health and dental insurance, plus mental health support through Spill. - 💻 Tech & Tools – MacBook and all the gear you need to do your best work. - 📚 Learning & Development – Training budget and ongoing opportunities to grow your expertise. - 🤝 Inclusive Culture – A collaborative, supportive, and innovative team environment. - 🎉 Fun & Connection – Quarterly company-wide socials and team-building events. - 🎁 Perks & Discounts – Access to exclusive employee discounts via our Perks Directory. - 🚀 Impactful Work – Contribute to a growing SaaS product that truly makes a difference for our customers. Equal Opportunities Hurree is an equal opportunity employer and as such you are welcome regardless of race, creed, gender, disability, family status or sexual orientation. Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Hurree is a place where everyone can grow. So however, you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come to work.