• Provide strategic leadership in the exploration, development, and implementation of advanced technology solutions that transform our contact center operations • Drive the strategic vision for integrating innovative technologies such as IVA, AI Agents, etc. to deliver exceptional customer experiences while optimizing operational efficiency • Oversee critical contact center systems, lead technology maintenance initiatives, and implement process improvements that enhance agent productivity, streamline workflows, and enable intelligent self-service capabilities across CVS Health's portfolio • Serve as the strategic voice for technology transformation initiatives • Work with geographically distributed teams to partner across functions to drive strategic initiatives that advance our contact center capabilities to cloud-based platforms and ensure the stability, reliability, and continuous improvement of our technology infrastructure

Description Work Arrangement: This role is based remotely but if you live within a 50-mile radius of Austin, Detroit, Mountain View, or Warren you are expected to report to that location three times a week, at a minimum. Role Overview: We are seeking a Program Manager of Executive Intelligence to scale the Market Intelligence and Executive Research function at General Motors. This is a high-altitude change management and "build" position designed to extend the reach and vision of the Head of Market Intelligence. You will be responsible for solving the fragmentation of our current insights, creating a unified ecosystem where executive research and competitor moves are contextualized, centralized, and delivered at scale. You will provide the intellectual horsepower to pressure-test assumptions, simplify complex workflows, and build the scaffolding that allows our intelligence team to operate with maximum efficiency. You must be comfortable in the "white space," navigating ambiguity with a sharp behavioral understanding of how to drive adoption across GM Strategy and HR leadership. What's in It for You? You will act as a force multiplier for the Head of Market Intelligence, shaping how GM understands its competitive landscape and executive talent markets. Responsibilities: - Architect the Scaffolding: Define and build the core methodology for how Executive Intelligence is gathered, stored, and distributed across GM to ensure the team can scale safely and efficiently. - Drive Change Management: Act as the primary lead for shifting how stakeholders consume intelligence, moving from fragmented conversations to a centralized, high-impact model. - Force Multiplier for Leadership: Serve as a strategic partner to the Head of Market Intelligence; pressure-test assumptions, challenge current thinking, and "think bigger" to evolve the function. - Cross-Functional Connectivity: Confine and deepen relationships with T alent Management, HR People Leadership, Talent Acquisition, Competitor Insights, and GM Strategy to ensure intelligence is aligned with business needs. - Operational Excellence: Remove friction from research workflows and ensure we are "Right, A Lot" in our strategic recommendations. - Ambiguity Management: Navigate the "build phase" of this brand-new function, defining milestones and prioritizing competing demands with precision. Basic Qualifications: - 8+ years of experience in Program Management, Executive Research, Strategic Consulting, or a specialized Research Analyst role. - Bachelor's Degree preferred, or equivalent work experience. - Proven track record of building and scaling a new function or process within a large, complex organization. - Experience with "Productizing" information-taking raw data and turning it into a structured, scalable asset. Preferred Qualifications: - Behavioral Sharpness: Deep understanding of organizational behavior and change management to drive the "how" and "why" of new process adoption. - Strategic Altitude: Ability to operate at a high level of strategy while maintaining precision in the execution of the "scaffolding." - Ownership Mindset: An inquisitive nature that refuses to accept "that's how we've always done it" and seeks to improve operations constantly. - Intellectual Horsepower: Ability to grasp complex business problems quickly and connect dots across disparate data points. Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. - The salary range for this role is $140,100 to $186,700 . The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. - Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. - Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

• Develop and execute a scalable, AI-first marketing strategy aligned with Sevaro’s growth objectives • Build and optimize a modern marketing stack leveraging AI tools for content generation, segmentation, and campaign automation • Design systems that enable rapid experimentation, iteration, and performance optimization • Use AI to enhance personalization, targeting, and conversion across campaigns • Partner with Business Development and Leadership to drive pipeline growth and revenue impact • Build and execute multi-channel growth campaigns across inbound, outbound, and account-based strategies • Implement AI-enhanced lead scoring, attribution modeling, and funnel optimization • Analyze CAC, LTV, and funnel conversion metrics to drive decisions • Own Sevaro’s digital presence and performance marketing strategy (SEO, SEM, paid media, website) • Leverage AI tools to optimize ad targeting, creative testing, and campaign performance • Build and scale automated nurture campaigns and lifecycle marketing workflows • Drive high-velocity, AI-assisted content creation across channels • Lead implementation of AI tools across the marketing function (ChatGPT, HubSpot AI, etc.) • Build automated workflows and playbooks to improve speed, efficiency, and scalability • Establish dashboards and reporting systems for real-time performance tracking • Continuously test emerging AI tools for competitive advantage • Refine Sevaro’s brand narrative in a tech-enabled healthcare landscape • Use data and AI insights to inform messaging and segmentation • Analyze market trends and competitors to identify growth opportunities • Manage external agencies and vendors focused on performance and ROI • Integrate AI tools into vendor workflows • Ensure alignment across internal and external stakeholders

Role Description We are seeking an Engineering Manager that ideally has successful leadership abilities, hands on with AI/ML, Azure AI foundry with prior working experience in the healthcare domain. The Engineering Manager is a hands-on technical leader accountable for driving the delivery of production-grade APIs, integrations, and AI/ML–enabled services within the Interoperability & API Engineering team. This role mirrors the technical leadership engineering rigor serving as the technical anchor for a dedicated team while enabling broader organizational scaling. The Engineering Manager will: - Architect solutions, mentor engineers, and build proof of concepts (PoCs). - Enforce engineering excellence and ensure secure, compliant, scalable, and high-performing systems aligned with healthcare and organizational standards. This role is different because the Engineering Manager: - Directly shapes secure, compliant, production-grade systems that power care for vulnerable seniors. - Makes decisions that directly affect healthcare delivery, compliance, and participant outcomes. On the day-to-day, you will: - Technical Leadership & Hands-On Engineering: - Lead end-to-end architecture, development, and delivery of APIs, microservices, and integration pipelines for internal and external healthcare systems. - Act as the senior-most engineer for the team: designing components, writing high-quality code, troubleshooting complex issues, and performing rigorous code reviews. - Build scalable, cloud-native solutions using Azure, containerized workloads (Docker/Kubernetes), and modern integration frameworks. - AI, Automation & MLOps Integration: - Implement repeatable MLOps patterns for model deployment, monitoring, and lifecycle management. - Build prototype PoCs that validate new technologies, workflows, or AI-enabled automations before scaling to production. - Team Leadership, Mentorship, & Execution: - Lead and mentor a team of engineers, fostering a culture of innovation, ownership, and continuous learning. - Step in as the escalation point for technical blockers, guiding the team toward solutions. - Cross-Functional Partnership: - Collaborate with Product, Architecture, Cloud, Security, and other engineering teams to define integration strategies and solution blueprints. - Translate complex technical designs into clear communication for non-technical stakeholders. - Security, Compliance & Healthcare Standards: - Ensure all development aligns with HIPAA, PHI/PII-safe engineering, and healthcare interoperability requirements. - Apply FHIR, HL7, EDI, and related healthcare interoperability patterns where applicable. Qualifications - Bachelor’s degree in relevant field; master’s degree preferred. - Minimum of eight (8) years in software engineering, with at least three (3) years in a team leader or senior engineering capacity. - Minimum of two (2) years of hands-on experience with AI/ML, Azure AI Foundry, AI Foundry agents, or related AI integration frameworks. - Strong hands-on experience with Python and/or Node.js for API engineering and data integrations; known knowledge on Microsoft Azure tools stack is a must. - Prior experience in healthcare, interoperability, or API-heavy environments is a must. - Proficiency in REST/GraphQL API design, microservices patterns, authentication/authorization (OAuth2, JWT, Entra ID), and event-driven architectures. - Familiarity with MLOps tools (Azure ML, MLflow, Databricks) and container ecosystems. - Experience with interoperability standards such as FHIR, HL7, EDI, or clinical integration workflows is highly preferred. Requirements - MS WORD Resume. - Required compensation. - Contact information. - Availability. Benefits - Base salary: $132,181 to $174,478. - Bonus eligible. Company Description Our client is a leading health care provider which helps seniors stay in their homes and communities by providing medical care and community-based services.