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Instacart invites the world to share love through food. This is how homemade is made.
Software Engineering Manager, Enterprise Platform
Location
California + 18 moreAll locations: California | Colorado | Connecticut | District of Columbia | Hawaii | Illinois | Maine | New Hampshire | New Jersey | New York | Oregon | Maryland | Massachusetts | Pennsylvania | Rhode Island | Texas | Vermont | Virginia | Washington
Posted
151 days ago
Salary
$187K - $250K / year
Seniority
Lead
Job Description
Software Engineering Manager, Enterprise Platform
Instacart
• Own and articulate the technical strategy and multi‑quarter roadmap for Enterprise Platform APIs, tools, and data models, aligning outcomes with enterprise objectives and retailer needs. • Lead, mentor, and grow a high‑performing team of 10+ software engineers; hire exceptional talent, provide coaching and feedback, and foster an inclusive, high‑trust, high‑ownership culture. • Design and deliver high‑scale, low‑latency APIs and distributed services (REST/gRPC); define clear API contracts, versioning policies, and robust schema management. • Partner cross‑functionally with Product, Business Development, Professional Services, Data Science, and peer engineering teams to prioritize impact, land cross‑org initiatives, and drive platform adoption across stakeholders. • Oversee production services end‑to‑end; establish engineering best practices and SLOs/SLAs, guide on‑call operations, lead incident response and postmortems, and raise the bar on reliability and operational excellence. • Elevate developer velocity and product quality through great tooling, CI/CD, observability, and pragmatic use of AI to automate toil and accelerate delivery.
Job Requirements
- 8+ years of professional software engineering experience, including 2+ years managing teams of 10+ software engineers.
- Proven track record leading backend/platform teams that build and operate high‑scale, low‑latency APIs and distributed services.
- Hands‑on experience with service‑oriented architectures, API design (REST and/or gRPC), data modeling, and schema/version management.
- Proficiency in at least one modern programming language (e.g., Go, Java, or Python) and experience building services on a major cloud provider (e.g., AWS or GCP).
- Experience running always‑on services: defining SLOs/SLAs, participating in on‑call rotations, leading incident response, and driving postmortem improvements.
- Demonstrated ability to define and deliver a technical roadmap, align stakeholders, and ship cross‑functional projects end‑to‑end.
- Experience hiring, coaching, and performance managing engineers; commitment to building an inclusive, collaborative team environment.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
- bonuses
- stock options
- equipment allowances
- wellness programs
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