• Create, send, and manage invoices accurately and on time • Track outstanding payments and follow up with clients as needed • Maintain organized, up-to-date financial and operational records • Provide day-to-day administrative and operational support • Assist with light reporting across platforms (e.g., sales, marketing performance) • Ensure all tasks are completed consistently following established processes

• Receive and review all incoming communication (hundreds/day) for the CEO. • Determine priority, and summarize and/or distribute contents to appropriate staff for action. • Draft emails for CEO to review & send. • Ensure follow up within a timely manner (within two business days). • Manage the CEO’s very full meeting and travel calendar. • Manage travel logistics including booking travel & lodging (primarily domestic, some international) and expense management. • Schedule meetings with internal and external stakeholders. • Identify and prioritize the most sensitive matters. • Safeguard the CEO’s time and support them in setting boundaries. • Support in prioritizing work and planning work blocks. • Support meeting preparation (such as funder briefings, All Staff meetings). • Coordinate signatures (boards, funders). • Serve as a liaison between the C-Suite and stakeholders, partners, colleagues, staff, funders, and the Board. • Take notes and manage action items. • Arrange domestic travel and logistics for the C-Suite. • Provide in-person support at events and meetings such as the Leadership Team Retreat, C-Suite Retreat, Annual Staff Retreat, and select partner or funder gatherings. • Track and reconcile expenses. • Identify opportunities for efficiency and implement systems to take advantage of them. • Update CRM and do related data tracking. • Anticipate potential challenges and independently resolve them.

**Role Overview** We are seeking a **dynamic and engaging Virtual Assistant Trainer** whose core responsibility is to **facilitate live and virtual training sessions** for VAs. This role focuses on **delivering structured training programs, driving participation, and ensuring knowledge retention** to turn trainees into confident, job-ready Virtual Assistants. **Key Responsibilities** **1. Training Facilitation (CORE FUNCTION)** - Conduct **daily live training sessions** (Zoom or similar platforms) - Deliver pre-designed training modules with clarity and energy - Break down complex topics into simple, actionable steps - Maintain high engagement through: - Q&A sessions - Interactive discussions - Roleplays and simulations **2. Learner Engagement & Classroom Management** - Create a **high-energy, supportive learning environment** - Encourage participation and manage different learning styles - Handle questions, objections, and learning blockers in real-time - Ensure trainees stay on track and motivated **3. Practical Training Execution** - Facilitate: - Hands-on exercises - Scenario-based activities - System walkthroughs (CRM, bookkeeping tools, etc.) - Guide trainees during live practice sessions - Monitor task completion during class **4. Performance Monitoring & Feedback** - Observe trainee performance during sessions - Provide **real-time coaching and corrections** - Conduct quick knowledge checks (quizzes, recaps, drills) - End each session with clear takeaways and action steps **5. Assessment Facilitation** - Administer practical assessments and exercises - Guide trainees through assessment instructions - Ensure integrity and proper completion of tasks - Provide initial evaluation and feedback **6. Collaboration with Training Team** - Work with curriculum developers and other teams (Ops, placements, dev ops, pdev and executives) - Provide feedback on training materials based on class experience - Suggest improvements to enhance learning effectiveness

The Red Hat Partner Ecosystem team is looking for an Executive Assistant and Project Coordinator to support two Vice Presidents within the organization. In this role, you will report directly to one of the Vice Presidents and serve as the go-to person serving as the point of contact between the leaders and the Red Hat executive and management teams, associates, key business contacts, and customers. You will plan and organize sales meetings, coordinate C-level customer and partner contacts, and ensure a timely response to key correspondence. As an Executive Assistant and Project Coordinator, you will also serve as a project manager for key initiatives supporting the team goals. You will provide clerical support, including preparing expense reports, scheduling travel dates, and answering emails. Successful applicants must reside in a North America state where Red Hat is registered to do business. The leaders are located in the Eastern Standard US and West Coast, so flexibility across US time zones will be expected. What You Will Do: - Plan and attend management meetings, manage the agenda setting, and maintain the actions register - Create an annual schedule of internal meetings and plan for the year in advance, e.g., quarterly business reviews (QBRs) and sales meetings - Plan and ensure quarterly performance review sessions for the Leader and management team - Manage and track key projects and monitor deliverables on behalf of the Leaders - monitor; track and remind of impending deadlines - Ensure that relevant meetings are being noted in the system - Create business presentations from Leader’s ideas and notes for them to present during key customer or internal management meetings - Arrange, attend, and be responsible for recording the minutes of quarterly management meetings; arrange QBRs - Ensure the calendar is managed to maximize effective use of time and to allocate time to critical areas as needed - Arrange relevant conference room bookings, hospitality, etc. - Book all travel with schedules and supporting documents using appropriate Red Hat’s tools - Collaborate with the Talent Acquisition (TA) team to ensure a positive candidate experience - Manage expense reports and purchase orders using Red Hat’s tools What You Will Bring - 5+ years of experience providing professional and administrative support for senior-level executives - Successful record of obtaining solutions and results while demonstrating good judgment and operating within the scope of your assigned authority - Ability to exercise judgment and decision making while maintaining a high attention to detail - Ability to effectively prioritize and meet deadlines in a fast-paced environment - Excellent organizational and planning skills; ability to anticipate the executive’s needs and to determine the best use of their time - Ability to complete assignments with little to no direction and effectively handle unexpected situations - Highly skilled in using productivity software tools, including experience creating presentations and handling budgets and numbers in Excel - Excellent written, verbal, and interpersonal communication skills in English; additional languages are a plus The salary range for this position is $33.92 - $54.28. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.