Program Operations Policy SME This position requires an active Public Trust clearance. Perform data acquisition, validation, analysis, and reporting of key areas company wide. Develop, test, and implement processes to automate analysis and risk identification. Leverage technology to identify areas for process efficiency improvements while providing insights and recommendations. Compensation & Benefits: Estimated Starting Salary Range for Program Operations Policy SME: Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Program Operations Policy SME Responsibilities Include: - Provides management of studies, analysis, response preparation, meeting support and policy development for Health Services Policy and Oversight (HSP&O). - Provides direct Senior Subject Matter Expert (SME) and Expert Writing support services to the Acting Principal Deputy Assistant Secretary of Defense for Health Affairs (HA) and the Deputy Assistant Secretary of Defense for HSP&O. - Engages and communicates (written and verbally) with senior executive leaders within the MHS governance structure on a regular basis; produce senior executive level correspondence using Microsoft Office Suite - Provides direct support to key government leaders for task execution and management including scheduling meetings, coordinating travel, logistics, preparing agendas and meeting minutes, tracking action items and due outs, collecting and preparing read-ahead, developing executive action/decision packages, as well as action memos, memorandums of support or agreement, standard operating procedures or manuals, and/or DoD or HA/DHA issuances. - Coordinates and manages project tasks to ensure project delivery within allotted timelines. - Develops high-level performance-based analytical reports to provide recommendations on program effectiveness and support to research and responses to government officials. - Provides research, analytical and administrative support to include ongoing evidence-based analytical, research and evaluation methods and outcomes research. - Provides support in the development of HSP&O oversight structure, to include risk assessment, prioritization of programs for oversight, and developing clear milestones and metrics for oversight. - Assists in collection, summarization, analysis, or reporting of Office of Assistant Secretary of Defense (OASD) HA/HSP&O health policy needs, goals, objectives, initiatives, and plans, program evaluation and reporting data. - Provides support to directors to oversee policy implementation; ensure programs are consistently implemented; and to conduct assurance activities and investigations. - Performs other job-related duties as assigned Program Operations Policy SME Experience, Education, Skills, Abilities requested: - Bachelors’ degree is required; Healthcare related field is highly preferred. Preference will be given to candidates with a healthcare or health policy related experience - Five or more years of experience in healthcare administration or operations supporting the Defense Health Agency or one of the 3 Military Medicine Higher Headquarters - Working knowledge of Health Policy is required. - Skilled in Enterprise Task Management Software Solution (ETMS2) or similar task tracking program preferred. - Demonstrated ability to conduct effective technical presentations to client management and professional/tactful coordination with a variety of project stakeholders. - Ability to provide risk assessment, prioritization of programs, milestones, and metrics. - Ability to collection, summarize and provide analysis, of health policy needs, goals, objectives, initiatives, and plans, program evaluation and reporting data. - Ability to assess program effectiveness, health policy, and current and potential organizational structure to improve operational efficiencies, and processes. - Ability to handle multiple policies and programs under HSP&O responsibility. This support would be for maintaining, tracking, verifying and creating reports that directors and leadership use to assess effectiveness of HA policy. - Skill in overseeing policy implementation. Ensure programs are implemented consistently and assurance activities and investigations are conducted. - Ability to multitask and meet aggressive deadlines. - Excellent communication skills, both oral and written. - Ability to support high-level meetings to include scheduling/coordination and preparing associated documents. - Ability to work independently in a fast-paced environment. - Strong quantitative analysis and critical thinking skills. - Must pass pre-employment qualifications of Cherokee Federal Company Information: Cherokee Nation Defense Solutions (CNDS) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNDS, visit cherokee-federal.com. #CherokeeFederal #LI #LI-REMOTE #LI-CG Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: - Program Operations Policy Analyst - Program Operations Policy Coordinator - Program Operations Policy Specialist - Program Operations Policy Consultant - Program Operations Policy Manager Keywords: - Program - Operations - Policy - SME (Subject Matter Expert) - Analyst Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations.

Why This Role Exists Frontier Psychiatry is expanding access to behavioral health care across rural communities through a combination of clinical services and federally funded grant programs. Programs like MappNet, PRISM, and Beyond The Weather support primary care clinicians in treating youth and perinatal patients with behavioral health needs—extending psychiatric expertise into communities that need it most. This role exists to serve as the operational backbone of these programs—ensuring they run smoothly, meet all requirements, and continue delivering meaningful impact. This is also a long-term growth opportunity. As grant programs evolve over the next few years, this role is designed to transition into a Business Development position, supporting Frontier’s broader growth strategy. What You’ll Do Grant Program Coordination (≈60%) - Coordinate day-to-day operations for MappNet, PRISM, and Beyond The Weather programs - Prepare for and attend required partner meetings with organizations such as Health Resources and Services Administration and University of Montana - Manage follow-up actions, documentation, and reporting requirements - Ensure all contractual obligations, deadlines, and compliance standards are met - Track budgets, process invoices, and submit financial reports to funding agencies - Maintain accurate program data across systems and databases - Research and identify resources or best practices from other states to enhance program delivery Webinars, Events & Program Execution (≈25%) - Coordinate and execute webinars, office hours, and educational sessions - Manage logistics including scheduling, Zoom setup, registration, and communications - Plan and support conference sponsorships, materials, and event presence - Coordinate with internal teams on marketing and promotional materials - Manage swag, vendors, and event-related resources - Support ongoing curriculum and program improvements Outreach & Relationship Building (≈15%) - Conduct in-person outreach to clinics, providers and associations across Montana - Attend conferences and other marketing events as necessary - Build relationships with community partners and healthcare organizations - Identify opportunities for sponsorships, partnerships, and visibility - Support outreach campaigns and engagement strategies - Test and implement new ideas to increase program participation and impact What Success Looks Like In this role, success means: - Grant programs run smoothly, on time, and fully compliant - Strong relationships with partners, providers, and community organizations - High participation in webinars, events, and program offerings - Accurate reporting, organized systems, and zero missed deadlines - Clear contributions to long-term growth and transition into Business Development Required Qualifications - Bachelor’s degree in business administration, public health, project management, or a related field - Experience in program coordination, project management, grant work, or marketing preferred - Familiarity with grant budgeting, reporting, and compliance is a plus - Strong organizational and time management skills - Clear and professional communication skills (written and verbal) - Proficiency in Microsoft Office and Google Workspace - Ability to learn new systems and tools quickly What We Offer - We believe expanding access to mental health care requires investing in the people who build those connections. - 100% remote work - 120 hours of paid vacation - 40 hours of sick time - Your birthday off with pay - 9.5 paid holidays - 401(k) with company match - 100% employer-paid employee-only premiums for medical, dental, vision, and accidental insurance - HSA plan option - Stock options - Company-provided equipment Our Commitment Frontier Psychiatry is committed to building a diverse, inclusive, and ethical team. We value those who practice with integrity, compassion, and respect—for patients, community partners and for themselves.

Role Description Drive innovative course leadership across the HREE program suite, ensuring high‑quality, place‑based curriculum and exceptional learning experiences for postgraduate students. Inspire and empower academic teams through collaborative leadership that strengthens teaching excellence, research capability, and a thriving, wellbeing‑focused workplace culture. Ongoing, part time (0.6FTE) position. The appointee will lead the Healthcare in Remote and Extreme Environments courses, including short courses and award courses at the Graduate Certificate, Graduate Diploma and Master’s levels. They will oversee annual quality review cycles in accordance with UTAS Quality Assurance; Partnerships; and Compliance policies and ensure the integrity of the HREE program in accordance with national competencies. The appointee will work closely with the Director of Postgraduate Programs and Associate Head (Learning & Teaching) to ensure high-quality learning experiences through appropriate place-based curriculum. They will lead collaborative, consistent and collegial approaches to course design and delivery and will support collaborative and applied research in HREE encompassing varied methodologies in alignment with the strategic research priorities for UTAS Health. The appointee will be responsible for line management of academic staff working within the HREE suite of courses and will facilitate a culture that fosters staff wellbeing while enabling us to achieve our collective mission. What you’ll do: - Lead in the development, design, planning, and teaching of the HREE courses and units, including the development of course learning outcomes. - Work with Unit Coordinators to ensure unit learning outcomes are aligned with course learning outcomes. - Work with Unit Coordinators to ensure assessment is constructively aligned with Intended Learning Outcomes. - Implement course improvements in response to course performance and student outcomes, student satisfaction results, student complaints, academic integrity breaches, and professional and academic developments in the relevant field(s). - Make judgements relating to complex student matters including transition and entry to university, credit, cross-institutional enrolment, and recognition of prior learning. - Equip staff and teams to work safely, effectively and efficiently, by supporting, training, supervision, and mentorship. - Provide excellence in leadership to support our people to perform at their best, through motivating and providing development opportunities to achieve high performance. - Enable an environment where teams are encouraged to positively intervene and empowered to make improvements to our systems and operations. - Ensure each staff member has role clarity (both broadly and specifically). Qualifications - Qualifications in a relevant health profession, together with clinical, industry, or professional experience in remote and extreme environments. - Demonstrated achievement and capability in higher education learning and teaching, especially in areas related to health professional education and clinical training relevant to the position. - Experience in coordination and administration of academic programs, including in curriculum development and course delivery. - Experience in managing academic teams, including in recruitment, probation, promotion, and workload allocation. - A record of contributing effectively to building and maintaining strategically aligned transformative partnerships locally and nationally with the discipline, profession, industry, and wider community. - A commitment to supporting research that contributes to advances in health professional education and training. Requirements - Appointment to this role will be at Academic Level C and will have a total remuneration package of up to $184,076 comprising base salary within the range of $138,536 to $157,330 plus 17% superannuation. Clinical loading may also apply. How to Apply - To apply online, please provide the following supporting documentation: - Resume - Cover letter outlining your suitability and motivation for the role - Your responses to the success criteria from the Position Description below - For further information about this position, please contact Nicola Stephens, Director Postgraduate Programs, nicola.stephens@utas.edu.au - Please visit this link for our guide to applying and details on the recruitment process. - For current UTAS staff, in submitting your application, you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application. - Please refer to the attached Position Description Below for full details. - Applications close Sunday, 19 April 2026, 11.55pm. Company Description The University of Tasmania acknowledges the Palawa/Pakana and Gadigal/Wangal people as the traditional custodians of the land, sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present. As part of our commitment to a safe and inclusive workplace, employment history and police checks may be conducted as part of the selection process. To be eligible for this position, you are required to hold Australian or New Zealand Citizenship, permanent residency or a valid visa that enables you to fulfil the requirements of this role.

• Lead end-to-end service delivery across multiple customer engagements • Develop and implement repeatable processes, SOPs, and playbooks to drive consistency and scalability • Track and manage projects using tools such as Smartsheet, MS Project, or similar platforms • Ensure alignment across sales, engineering, partners, and customers • Lead customer cadence meetings and manage Action Item Registers (AIR) • Drive alignment across Sales, Solutions Engineering, Professional Services, Technical Support, Engineering, Finance, and Marketing • Serve as a central point of coordination across cross-functional teams • Own services P&L, including revenue, cost, and margin performance • Develop pricing models, service offerings, and customer quotes • Forecast revenue and proactively manage margin risk • Issue and manage purchase orders for subcontracted services • Validate completion, quality, and performance of subcontracted work • Manage partner relationships and performance • Drive customer acceptance, delivery milestones, and formal sign-offs • Ensure accurate and timely invoicing in partnership with Finance • Maintain strong customer relationships throughout the delivery lifecycle • Build and refine scalable service delivery processes (intake → delivery → closeout) • Define and track KPIs such as margin, utilization, timelines, and customer satisfaction • Partner with Marketing to support services positioning and collateral development