• Build and maintain relationships with key agency contacts, travel advisors, and partners • Support and lead webinars, trainings, and 1:1 advisor conversations • Assist in executing conference strategy (before, during, and after events) • Prospect and onboard new advisors • Create and contribute to sales materials (presentations, emails, toolkit content) • Use CRM tools (Hubspot) to manage outreach, workflows, and communications • Track performance and use data to inform next steps • Collaborate with marketing, product, and delivery teams • Identify challenges and help work toward solutions

• Generate new business through targeted outreach via phone, email, and social media, while managing and qualifying inbound leads • Build and maintain a strong pipeline with appropriate coverage to meet and exceed annual sales targets • Accurately forecast new business revenue and report projections to sales leadership on a consistent basis • Drive growth across both new business opportunities and expansion within newly acquired customers, helping clients scale their programs over time • Identify opportunities across a variety of buyer personas including but not limited to Marketing, Research, and HR Teams seeking scalable reward and payout solutions • Cultivate prospect relationships through personalized, value-driven communication — including marketing content, industry insights, and company news — to advance opportunities through the funnel • Consult with prospects on how rewards and incentives can drive engagement, participation, and loyalty across their programs • Deliver compelling product demonstrations that connect our solutions to each prospect's unique business challenges • Navigate organizations efficiently to identify and engage the right decision-makers • Partner with Marketing and SDR teams to plan and execute targeted outbound communication cadences, reviewing strategies with sales leadership prior to launch • Collaborate with the Account Management team to ensure smooth account handoffs and an exceptional customer onboarding experience • Attend trade shows to drive pipeline momentum (some travel required) • Surface objections with confidence, ask insightful discovery questions, and leverage business pain points to create urgency throughout the sales cycle • Maintain ownership of newly acquired customer relationships for up to two years, identifying opportunities for account expansion and increased program adoption • Become a subject matter expert on Blackhawk Network's product suite, staying current on enhancements and understanding how our solutions serve diverse industry use cases • Maintain exceptional CRM hygiene in Salesforce and Dynamics • Utilize our technology stack including Gong, Salesforce, Dynamics, and SalesLoft to manage pipeline, analyze sales conversations, and drive effective engagement • Share best practices across the team and actively contribute to a culture of continuous improvement

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Reseller Channel Partnerships team is responsible for defining, establishing, and scaling Square’s growth via channel distribution partners. Reporting to the Head of Reseller Channel Partnerships, we are looking for an experienced business development manager to define and execute Square’s partnership strategy with the Global Reseller Community. We view Resellers as a significant, untapped distribution channel for Square, and are looking for someone with the track record and relationships in this space to define and execute our approach. This is a highly visible position, with regular exposure to company leadership. You will: - Hunt! Recruiting Resellers is the number one focus of the role - Focus on driving distribution of Square’s products through the Global Reseller Community. - Lead all aspects of deal execution with independence and autonomy: identifying and prioritizing targets, meeting with prospects, business case development, deal structuring, negotiating terms and contracts, closing/signing, and partnership launch - Partner with internal teams, spanning Product Management, Marketing, Finance, Sales, Legal, and more - Be accountable for the business results of your partnerships You have: - 8+ years of experience in signing, launching, and growing distribution partnerships with ISO’, ISV’s and VAR’s that have resulted in measurable new customer acquisition and revenue growth - Deep understanding of the Global Reseller landscape, market dynamics, and key issues - Strong analytical skills with ability to demonstrate return on investment for partner initiatives - Excellent project management skills and ability to lead cross-functional, global initiatives - Strategic thinking with ability to identify and capitalize on new growth opportunities - Outstanding communication and stakeholder management skills Preferred Qualifications - Background in fintech or payments industry - MBA or equivalent advanced degree Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance. About the Role The Partnership Support Specialist supports the Partner Development Managers and Channel Sales team by ensuring contractor partners are successfully onboarded, operationally supported, and positioned to increase funded loan volume. This role is execution-focused and designed for someone who thrives in a fast-paced fintech environment. You will coordinate onboarding logistics, monitor application pipelines, recover stalled deals, maintain CRM accuracy, and serve as a key communication bridge between contractors and internal teams. The ideal candidate enjoys structured processes, tracking performance metrics, and helping sales partners win by removing friction from the loan lifecycle. What You’ll Do - Support onboarding and activation of contractor partners by coordinating training sessions, system access, and required documentation - Maintain communication loops between contractors, Partner Development Managers, Loan Officers, Operations, and Support teams - Monitor partner pipelines and identify stalled or incomplete applications - Proactively follow up to recover deals and help move applications toward funding - Track partner usage and adoption metrics, flagging gaps and surfacing growth opportunities - Pull reports, review performance data, and assist in preparing outreach strategies - Ensure Salesforce notes, partner records, and activity logs are clean and up to date - Support objection handling by providing timely follow-ups and accurate product guidance - Escalate operational or compliance-related issues quickly to appropriate internal teams - Help standardize onboarding and lifecycle support processes to improve efficiency and scalability What We Look For - 2 - 4 years of experience in sales support, partner success, account coordination, lending operations, or similar role - Experience supporting contractor, home improvement, solar, roofing, mortgage, or fintech partners preferred - Strong written and verbal communication skills - Comfortable using Salesforce or similar CRM systems - Highly organized with strong attention to detail - Ability to analyze performance data and translate insights into actionable next steps - Comfortable managing multiple partners and priorities simultaneously - Process-driven and proactive in identifying and resolving issues Salary - Compensation Range: $50,000 - $55,000/yr - Variable: $25,000 - On-target earnings: $75,000 - $80,000/yr - Company equity in the form of RSUs - This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits - Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans - Company HSA, FSA, Dependent Care, 401k, and commuter benefits - Employer-funded life and disability insurance coverage - 11 Observed Holidays & PTO plan - Up to 12 weeks paid family leave - Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-RF1 #LI-Remote