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Certified Training Manager
Location
Oklahoma
Posted
80 days ago
Salary
0
Seniority
Lead
Job Description
Certified Training Manager
Bosch
• Serve as the dedicated point of contact for all Certified Training Center (CTC) distributor subscribers throughout North America. • Conduct regular check-ins and quarterly business reviews with each CTC location to assess satisfaction, utilization, and outcomes. • Proactively identify and address subscriber concerns before they escalate; develop solutions that protect retention and strengthen loyalty. • Build strong relationships with distributor principals, training managers, and key stakeholders at each CTC site. • Monitor training delivery standards across all CTC locations to ensure alignment with DSA curriculum, brand standards, and Bosch product accuracy. • Conduct scheduled site visits to evaluate training environments, equipment, and instructor readiness. • Track and manage subscription lifecycle for each CTC account including renewals, expansions, and at-risk accounts. • Serve as the primary trainer for all distributor Technical Service Managers (TSMs) across the CTC network. • Deliver comprehensive Train-the-Trainer sessions covering the full Bosch equipment portfolio.
Job Requirements
- 10+ years of experience in HVAC, building systems, or a related technical industry
- 3+ years of experience in account management, distributor relations, training coordination, or a customer-facing field role
- Experience presenting to distributor principals and frontline technicians alike
- Train-the-Trainer experience is ideal
- Proficiency with CRM platforms, Microsoft Office Suite, and LMS or training management systems
- Must be able to travel up to 75% across North America
Benefits
- premium health coverage
- 401(k) with generous matching
- resources for financial planning and goal setting
- ample paid time off
- parental leave
- comprehensive life and disability protection
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