Role Description A leading accounting and financial services firm serving the restaurant and hospitality industry is seeking an AP Client Manager to join their team. This is a remote, hourly position ideal for an accounts payable professional who thrives in a fast-paced environment managing multiple client relationships. You will oversee accounts payable operations across multiple restaurant clients, balancing deadlines, solving problems, and keeping complex workflows running smoothly. The ideal candidate will have 2-4 years of accounts payable or general accounting experience, strong organizational skills, and a passion for delivering exceptional client service to restaurant operators nationwide. Must be authorized to work in the United States. - Serve as the primary liaison between clients, vendors, and the firm regarding all accounts payable activity - Oversee timely and accurate processing of vendor invoices for multiple clients - Manage and review work completed by AP Specialists to ensure accuracy and adherence to deadlines - Review invoice coding using client chart of accounts and ensure correct system entry - Manage the AP workload for multiple clients simultaneously, balancing deadlines and shifting priorities - Prepare and review vendor payment schedules to ensure accurate and timely payments - Reconcile vendor statements, credit card statements, and bank accounts - Support accounts payable period-end close activities for multiple clients - Manage vendor onboarding, W-9 collection, and vendor record maintenance - Collaborate with team members to ensure all client deliverables are met Qualifications - 2-4 years of accounts payable or general accounting experience - Ability to manage a high-volume workload across multiple clients simultaneously - Accounting software experience required (QuickBooks experience preferred) - Strong PC skills including Excel, Word, and Outlook - Strong organizational and time-management skills - Excellent written and verbal communication skills - Strong attention to detail and commitment to accuracy - Ability to work independently in a remote environment while maintaining team collaboration - Restaurant industry experience preferred but not required Benefits - Competitive hourly rate ($24-$29/hr) - Bonus opportunities - Generous 401(k) employer match - Health Insurance, Dental Insurance, Vision Insurance - Paid Time Off - Career growth and development in a collaborative, dynamic team environment - The option to work 100% remotely or from the company headquarters

Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description Williams Lea by RRD is hiring for an Accounts Payable/Expense Associate. - Utilize appropriate logs and/or tracking software for all-expense processing work - Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle - Create, process, and/or audit expense reimbursement requests by ensuring the proper documentation and approvals are submitted/received - Complete data entry to appropriate expense processing software, as needed; may include adding accounts, vouchers, requests, general ledger numbers and/or obtaining correct documentation and/or approvals - Review requests for compliance with policies and/or procedures; escalate concerns to supervisor - Use established procedures, standards, and formats to complete expense processing requests to client satisfaction - Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions - Communicate with team members, lead, supervisor or client on job or deadline concerns - Meet contracted deadlines for service delivery to our clients - Troubleshoot basic software or hardware problems Qualifications - High school diploma or equivalent required; Associate Degree or advanced degree preferred. - 1–2 years of related financial experience in a professional services organization; experience in legal, banking, or large corporate environments preferred. - Prior knowledge of financial systems such as Aderant Expert, Chrome River, Elite, Concur, or other comparable systems preferred. - Proficiency in MS Office and spreadsheet software applications required. - Proven customer service skills to create, maintain, and enhance client relationships. - Excellent organizational skills with the ability to manage multiple assignments simultaneously. - Ability to maintain confidentiality of sensitive materials/documents. - Strong attention to detail, time‑management, and problem‑solving skills. - Strong written and verbal communication skills. - Ability to maintain professional composure when working with immediate deadlines. - Ability to work independently and collaboratively as part of a team. - Ability to work in a fast‑paced environment. - Customer service experience. Additional Information The rate of pay for this role at the noted RRD location is $18.11/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans - Compensation: USD 35668.8 - USD 37668.8 - yearly

• Subject Matter Expert and front-line contact for all Accounts Payable process-related questions. • Monitoring of daily queues and aging for all Accounts Payable invoicing. • Ability to conduct comprehensive research on payment inquiries and respond in a timely manner to internal and external customers. • Troubleshoot and resolve escalations related to supplier payments that fail the audit process; communicate escalations to all levels of internal and external customers. • Lead and inspire a high-performing Accounts Payable team by driving continuous improvement and innovation, including identifying and implementing automation and AI-driven solutions to reduce manual work and improve scalability. • Monitoring of “critical care” clients and suppliers. • Proactively address escalations in a timely and professional manner. • Analyze processes, identify improvement opportunities, and present recommendations to management. • Document, implement, and support new processes or business initiatives. • Assess team training needs and deliver training as required. • Perform quality control audits to ensure compliance and accuracy. • Utilize AI and automation tools to streamline processes and enhance global service delivery. • Manage special projects as assigned.

• Review, validate, and record vendor invoices accurately and on time. • Process vendor payments through wire transfers, ACH, or other electronic methods. • Maintain clear communication with vendors regarding payment status and inquiries. • Reconcile accounts payable balances and vendor statements. • Prepare accounts payable reports and support the monthly closing process. • Maintain organized financial documentation for audits and internal reviews. • Monitor outstanding payables and ensure payments are processed according to due dates. • Assist in identifying discrepancies and resolving payment-related issues.