CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer's needs. Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment. At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum. To be considered for this remote opportunity, you must reside and be authorized to work within the United States. About The Role: We are seeking a visionary Vice President of Product to lead and scale our Digital Product organization. This executive will own strategy, execution, and team development across our direct-to-consumer brands presence, our proprietary commerce platform, and other internal applications and data products that make up Resident’s technology differentiation. The ideal candidate brings deep consumer ecommerce product leadership, platform and SaaS experience, and a track record of building high-performing product organizations. Reporting to the Chief Technology Officer, you will partner closely with Engineering, Data, Design, Brand, Marketing, Operations and Customer Success to align product execution with company goals and customer needs. What You’ll Be Doing: Strategic Leadership & Vision - Define and own the product vision and strategic roadmap for the Digital Product organization in alignment with Resident’s business objectives and growth priorities. - Spearhead the development of innovative internal applications and data products that create a competitive edge. Product Execution & Delivery - Lead product planning and delivery practices across cross-functional teams to ensure high-quality releases that drive measurable business impact. - Lead and grow a world-class product design function, delivering intuitive user interface designs built on a modular, reusable design system. - Champion a customer-centric, data-driven approach across discovery, design, experimentation, and delivery. - Operationalize frameworks for prioritization that balance customer insights, business value, risk, and technical debt. Metrics & Measurement - Define and own key product success metrics (e.g., conversion, AOV, LTV) and establish clear visibility into performance. - Drive rapid experimentation and data-informed decision making to continuously improve product outcomes. Team Leadership & Development - Build, mentor, and scale a world-class product organization including Senior Product Leaders, Product Managers, Product Designers, and associated roles. - Foster a culture of innovation, outcome-orientation, collaboration, and continuous learning. - Develop product management career frameworks and strengthen cross-functional collaboration practices. Cross-Functional Collaboration & Executive Communication - Partner with Engineering leadership to optimize delivery processes and ensure architectural alignment with product goals. - Work with Brand, Marketing, Customer Success, Ops, and Data to translate market & customer insights into impactful product outcomes. - Regularly communicate product strategy, progress, risks, and outcomes to executive leadership and broader organization. - Serve as a product thought leader within the company, key partners and external forums as appropriate. Skills/Qualifications: - 15+ years of product leadership experience with increasing scope and responsibility, including consumer ecommerce and/or digital marketplace leadership. - Proven track record leading product organizations that build both customer-facing digital experiences and platform/SaaS-like internal products. - Experience scaling product teams and driving operational excellence in fast-paced, growth-oriented organizations. - Strategic thinker with excellent judgment and ability to balance strategic focus with tactical execution. - Strong communicator comfortable presenting to executives and cross-functional teams. - Deep empathy for customers, demonstrated through strong practices in discovery and validation. - Excellent analytical skills with skill leveraging data to inform decisions and product prioritization. - Experience with headless commerce architectures, modular product platforms, and modern ecommerce ecosystems. - Willing and able to attend in-person meetings. What We Offer (subject to eligibility requirements): - Remote-first workplace (since 2016!) - Competitive salary - Annual bonus potential - Health, Vision & Dental Insurance - HSA company contributions - 401K with company match component - “Take what you need” PTO - Wellness benefits - WFH office and cell phone/internet stipend - A FREE MATTRESS plus an awesome Friends and Family discount! If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $240,000 - $300,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com While this role at Resident is remote, if hired, please note that Resident employees are expected to first notify the People Operations Team (HR) if they plan to move from the state in which they were hired. Additionally, from time to time, the Company may organize in-person meetings, trainings, team events, or other off-site gatherings that are important to business operations and team alignment. Attendance at these events is considered an essential function of the role, and Resident employees are expected to participate and travel as-needed. The Company will provide advance notice of such events and will cover approved, reasonable business travel expenses in accordance with Company policy. Resident is a privately held US-based Company with remote employees in the US and the UK, and an office in Tel Aviv, Israel. Learn more at: https://www.residenthome.com Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. #LI-REMOTE Resident Home participates in E-Verify

As part of Rackspace Technology’s commitment to delivering exceptional customer outcomes, the Vice President, Delivery is responsible for the delivery and operations of our core Rackspace products and services. This leader will drive operational excellence across multiple simultaneous initiatives—from small engagements to complex, mission‑critical programs—ensuring best‑in‑class quality, efficiency, and customer value. The VP, Delivery will bring deep expertise in digital infrastructure, multi‑cloud environments, and service delivery, applying operational discipline that strengthens Rackspace’s market position and brand differentiation. This role is a key member of the Private Cloud Leadership Team, collaborating closely with cross‑functional executives to advance strategic and operational priorities. ESSENTIAL DUTIES & RESPONSIBILITIES Strategic Leadership & Delivery Excellence - Develop and execute delivery strategies aligned with organizational goals and growth priorities. - Build and optimize a high‑performing Global Delivery & Operations engine focused on scalability, profitability, and customer satisfaction. - Drive initiatives that enhance service delivery efficiency, process excellence, and operational rigor through standardized operating models, KPIs, and governance. Operational Execution - Oversee planning, execution, and completion of delivery engagements, ensuring on‑time, on‑budget, and high‑quality outcomes. - Implement robust quality control measures and continuous improvement practices. - Leverage multi‑cloud platform expertise, cloud migration strategies, and AI-driven automation to enhance capabilities and reduce operational friction. Cross-Functional Influence & Collaboration - Operate effectively in a matrixed, global, cross‑cultural environment. - Partner closely with Go‑to‑Market, Product, Project Management, Engineering, and other key functions to support new business, improve delivery visibility, and ensure seamless client experiences. - Strengthen Rackspace’s talent brand by engaging proactively in the global talent market and fostering an environment where careers thrive. Leadership & Talent Development - Lead a globally distributed, multi‑disciplinary team through clear metrics, transparent communication, and authentic, servant‑leadership principles. - Cultivate a high‑performance culture driven by accountability, continuous feedback, and shared goals. - Promote alignment, collaboration, and productivity across teams and regions. Customer & Market Impact - Support narrative-building efforts that highlight Rackspace’s capabilities and market differentiation. - Maintain executive presence with customers, partners, and internal stakeholders—communicating effectively and persuasively to influence decisions and build trust. - Enable sales by helping identify emerging product and service opportunities. Skills & Experience - Proven success leading complex delivery or operations organizations at scale (preferably $1B+ environments). - Demonstrated P&L accountability in multi-site, globally distributed teams. - Expertise in Digital Infrastructure, Cloud, Service Delivery, Technical Operations, and—preferably—Datacenter or Supply Chain. - Strong track record managing cross-functional technical and non-technical resources. - Ability to attract, retain, and develop world‑class talent in competitive markets. - Experience driving operational improvements grounded in metrics, performance management, and process excellence. - Skilled collaborator with experience operating in matrixed organizations. - Strong executive communication skills with the ability to engage and influence diverse stakeholders. - Agile mindset with the ability to pivot quickly, remain composed under pressure, and lead through ambiguity. - High energy, self‑motivation, authenticity, and the ability to build pride and performance within teams. - Advanced analytical, data-driven decision-making abilities. Education - Bachelor’s degree in business or related field required. - MBA or advanced degree highly preferred. "Remote postings are limited to candidates residing within the country specified in the posting location" #LI-Remote #LI-AS About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

WHY WE’RE LOOKING FOR YOU Retool has had immense growth in the last few years including landing a third of the Fortune 100. As we mature our GTM motion, we're looking to bring on our first VP, GTM Programs to play a pivotal role in building and shaping our value selling motion. You will work closely with cross-functional teams, including sales, product, and customer success to deliver strategic insights and develop business cases that demonstrate the value of Retool to customers. Your expertise will help define the tools, processes and methodologies that guide our value-based selling approach. You will actively contribute to its growth, working alongside leadership to scale processes and provide meaningful financial and strategic analyses that support sales engagements. WHO YOU'LL WORK WITH This role will report to our Head of Global Field Engineering and closely partner with the Head of Sales and executive staff. You'll be joining a broader team of Retools who are passionate about serving our customers, enjoy collaborating to build an incredibly innovative product, and partake in some occasional but well-intentioned sarcasm. If this sounds like you, we'd love to hear from you! WHAT YOU'LL DO: - Own & Scale the Value Engineering Function: Define and execute the strategic vision for Value Engineering at Retool—establishing the operating model, team structure, scaled methodologies, and programmatic assets that enable value-based selling across the entire customer lifecycle, not just top-of-funnel - Build an AI-Driven, Telemetry-Based Value System: Architect and deliver an AI-based, telemetry-driven platform that continuously monitors product adoption and business outcomes, communicates realized value to Economic Buyers, and proactively engages them around expansion opportunities to drive deeper ROI from their Retool investment - Deliver an Interactive Customer Momentum Scoring System: Design and ship an interactive, data-driven system that calculates a customer momentum score—creating urgency for increased usage, surfacing opportunities for higher ROI, and recommending specific actions customers can take to accelerate value realization - Create Scaled Value Assets & Programmatic Motions: Replace bespoke, one-off engagements with repeatable, self-service value tools—ROI calculators, industry benchmark libraries, automated business case generators, and digital value realization dashboards—that enable the field to operate at 10x the coverage without linear headcount growth - Drive Executive-Level Value Narratives: Own the C-suite and board-level value story for Retool's largest accounts, translating platform telemetry and business outcomes into compelling economic narratives that accelerate executive decision-making and multi-year commitments - Shape GTM Strategy Through Value Intelligence: Serve as a strategic partner to Sales, Product, and Marketing leadership—using value data and win/loss insights to influence pricing, packaging, competitive positioning, and product roadmap prioritization - Build & Lead the Value Engineering Team: Recruit, develop, and lead a world-class VE team, establishing career paths, competency frameworks, and a culture of analytical rigor and customer obsession - Define & Own Value Metrics: Establish the KPI framework for Value Engineering's impact on the business—tracking influence on net revenue retention, deal velocity, average deal size, and expansion attach rates—with regular reporting to the executive team THE SKILLSET YOU'LL BRING: - Bachelor's or advanced degree in business, engineering, data science, or a related quantitative field; MBA or advanced technical degree strongly preferred - 12+ years of progressive experience in value engineering, management consulting, or strategic GTM roles, with at least 8 years in a senior leadership capacity (Director+ level) - Proven track record of building and scaling a Value Engineering or similar strategic function from the ground up—including hiring teams, defining processes, and delivering measurable business impact - Deep expertise designing and deploying data-driven, AI/ML-enabled systems for customer engagement, value realization, or predictive analytics (e.g., health scores, momentum scores, telemetry-based engagement platforms) - Extensive experience constructing and defending ROI models and business cases with Fortune 500 C-suite executives and economic buyers - Strong command of product-led growth and usage-based commercial models, with the ability to translate product telemetry into economic narratives - Demonstrated ability to build scaled, programmatic assets (self-service tools, automated frameworks, digital-first engagement models) that reduce reliance on high-touch, bespoke engagements - Executive presence and communication skills to influence cross-functional leadership, present to boards, and represent the company externally - Strategic thinker with a builder's mentality—equally comfortable setting vision and rolling up sleeves to ship v1 - Thrives in a fast-paced, high-growth environment with ambiguity, and brings a strong bias toward action and measurable outcomes

• Lead implementation of Points of Light’s corporate programs • Develop and refine program models that advance corporate social impact in alignment with Points of Light’s mission, address shifting corporate volunteer landscape, and deliver on target outcomes. • Establish clear KPIs and outcomes for corporate programs and implement strategies for measuring and reporting results. • Oversee systems, resources and structures to ensure corporate programs are implemented with excellence and efficiency and result in high NPS scores. • Stay current on trends and research in corporate social impact and employee volunteer engagement to inform key in person and virtual Points of Light gatherings. • Establish strategic partnership with external organizations. • Serve as senior spokesperson in external forums and corporate engagements. • Oversee the development and effective management of corporate program budgets and partner with Finance department colleagues to ensure accurate revenue recognition. • Track and report progress toward corporate program KPIs and goals. • Drive Corporate Revenue Strategy and Growth. • Support corporate revenue targets, pipeline strategy, and deal conversion. • Assist executive-level sales conversations and high-value partnership negotiations. • Participate in executive-level partnership development conversations with companies. • Set product and portfolio strategy based on market demand and revenue potential. • Determine program investment priorities, including scaling high-growth offerings and sunsetting low-performing programs. • Cultivate and expand partnership opportunities with existing clients, helping them to discover their next step with Points of Light. • Coach, inspire and develop a talented staff of senior leaders and program managers.