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Digital Customer Experience. Trust & Safety. AI Services.
Solutions Engineer
Location
United States
Posted
77 days ago
Salary
$90K - $120K / year
Seniority
Senior
Job Description
Solutions Engineer
TaskUs
• Serve as the primary technical architect for strategic global enterprise accounts • Design and implement complex, multi-pillar AI engagements and data pipelines • Act as the critical link between clients’ AI objectives and internal delivery teams • Lead technical discovery to design bespoke AI safety and development engagements • Collaborate with Sales and Service Line Leadership to secure technical wins • Consult on advanced LLM workflows and partner with internal teams
Job Requirements
- Mid-level experience (4 - 7 years) in Data Science or Machine Learning
- Expertise in managing complex, cross-functional engineering workstreams within the healthcare sector
- Minimum of 1 year hands-on experience in healthcare operations
- Proven experience supporting large-scale technical sales to global organizations
- A strong professional interest or background in AI Alignment and Safety
- Exceptional ability to bridge the gap between highly technical engineering teams and non-technical business executives.
Benefits
- Competitive industry salaries
- Comprehensive benefits packages
- Wellness programs
- Professional growth opportunities
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AtlassianAtlassian is a publicly-traded computer software business specializing in collaboration, development, and issue-tracking software for teams. As an employer, Atlassian maintains a t
Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Atlassian is looking for a Pre-Sales Solutions Engineer for our enterprise business that's passionate about being a product expert in the sales cycle, solving our enterprise customer's hardest business problems with our products and solutions, and helping close our enterprise deals. Your future team With over 250,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola advance humanity through the power of incredible software that unleashes the potential of every team. With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business's outcomes. We're different from other organisations because we approach everything we do using our value of 'play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful products that are at the forefront of cloud and artificial intelligence utilization. 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You've got unmatched agility to do what it takes to get the job done and rally the internal teams to do the same. That's not my job isn't something you'll hear on this team - if you're looking to be a cog in the system, this job isn't for you. You're a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You're equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. 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Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. 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Senior Solutions Engineer, Enterprise (LATAM)
AtlassianAtlassian is a publicly-traded computer software business specializing in collaboration, development, and issue-tracking software for teams. As an employer, Atlassian maintains a t
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Please note, this role requires Spanish fluency as you will be partnering with our teams and customers across Latin America. Your future team With over 250,000 customers worldwide, Atlassian is helping organizations like NASA, IBM, Hubspot, Samsung and Coca-Cola advance humanity through the power of incredible software that unleashes the potential of every team. With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business's outcomes. We're different from other organizations because we approach everything we do using our value of 'play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful products that are at the forefront of cloud and artificial intelligence utilization. Responsibilities In role, you will: - Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory. - Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be. - Probe for and identify additional opportunities for cross-product/solution expansion. - Investigate, discover, and assess client pain points. - Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working. - Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams. - Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio. - Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision. - Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together. - Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management. - Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress. Qualifications Your Background: - 5+ years of experience interacting with mid-market/enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. - You have experience selling to Enterprise customers (Fortune 500). - You are fluent in Spanish and Portuguese - You're a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. - You're equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. - You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful. - If you're looking to be a cog in the system, this job isn't for you. 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