UPSTARS – продуктова IT-компанія, з якою злітають і люди, і бренди. Наш основний фокус – технологічні рішення та B2B-послуги для міжнародних клієнтів.
Software Engineer IV
Location
United States
Posted
77 days ago
Salary
$87.8K - $176K / year
Seniority
Mid Level
Job Description
Software Engineer IV
Excellus BlueCross BlueShield
Job Description: Summary: The Software Engineer is responsible for working on projects that are currently being visualized or developed by our organization. This role will be involved with the Software Development Life Cycle methodology and framework, directing software system validation and testing methods, as well as directing software programming initiatives. This position works closely with clients and cross-functional departments to communicate project statuses and proposals. Essential Accountabilities: Level I • Develops code, analyzes, researches, and resolves associated system issues. • Participates in on-call production support rotation. • Supports, maintains, creates and follows all documented IT processes and standards, application documentation and design and code reviews. • Collaborates and communicates with team members and associates throughout the business to understand requirements and identify application impacts. • Creates individual work plans, specifications and programs with guidance utilizing development procedures and standards. • Develops skillset in one tool and ability to utilize the approved source control. • Establishes a basic understanding of the Software Development Life Cycle methodology and framework use by your team, post one year demonstration of basic understanding and application of this skill. • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. • Regular and reliable attendance is expected and required. • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Participates in strategic discussion and decision-making. • Serves as a mentor in their area(s) of technical expertise. • Provides input to creation and documentation of organizational standards. • Continuous development including the skillset of a second programming language and one tool/platform. • Develops and implements an intermediate understanding of the Software Development Life Cycle methodology and framework. • Develops understanding in one supported enterprise technology, post one year demonstration of intermediate understanding and application. Level III (in addition to Level II Accountabilities) • Proactively identifies process and technical deficiencies, troubleshooting and offering solutions to resolve. • Identifies best practices and participates in creation of organizational standards. • Progresses the Software Development Life Cycle methodology and framework forward by demonstrating advanced understanding and application. • Provides intermediary understanding of one supported enterprise technology and developing an additional basic understanding of another enterprise technology. Post one year demonstration of intermediate understanding, and application of an additional technology. Level IV (in addition to Level III Accountabilities) • Assists with software and system design and architecture within the assigned portfolio. • Develops strategies to mitigate risk and translates those strategies into specific action plans. • Acts as a subject matter expert in their area(s) of technical expertise. Identifies best practices and drives creation of Organizational Standards and processes. • Progresses the Software Development Life Cycle methodology and framework forward by demonstrating advanced understanding and application. • Provides understanding and expertise of two (2) supported enterprise technologies and developing an additional basic understanding of another enterprise technology. Post one year demonstration of advanced understanding, and application of, additional technologies. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associate's degree in computer science, information technology or related field. In lieu of a degree, three (3) years of experience required. Bachelor’s degree preferred. • Basic knowledge of at least one (1) programming language, such as C#/. NET, Java, SQL, C++, Python, Visual Basic or JavaScript. • Basic understanding of one (1) of the following tools/platforms such as: Informatica, CI/CD, Pega, Power BI, Cognos. • Basic knowledge of at least one (1) operating system, such as Unix-Based or Windows. • Basic database experience • Basic understanding of software testing and quality. • Demonstrated basic ability to effectively communicate and partner with team members and direct leadership to understand user stories and identify application and system impacts. • Demonstrated advanced problem-solving skills. • Demonstrated basic ability to implement security architecture principles, and best practice standards that align to the Organization’s overall business and strategy. • Basic technical knowledge of techniques, standards, and state-of-the-art capabilities for authentication and authorization, applied cryptography, data masking, encryption, security vulnerabilities, and remediation. • Basic understanding of OpenAPI Specification (OAS) and Open Web Application Security Project (OWASP) vulnerabilities and risks. Level II (in addition to Level I Qualifications) • Intermediate knowledge of at least one (1) programming language, such as C#/.NET, Java, SQL, C++, Python, Visual Basic or JavaScript. • Intermediate Experience with one (1) of the following tools/ platforms such as, Informatica, CI/CD, Pega, Power BI, Cognos. • Intermediate knowledge of at least one (1) operating system, such as Unix-Based or Windows. • Intermediate database experience • Intermediate understanding of software testing and quality. • Intermediate knowledge and familiarity with the Software Development Life Cycle development methodologies. • Intermediate knowledge of source control processes and application. • Intermediate technical knowledge of techniques, standards, and state-of-the-art capabilities for authentication and authorization, applied cryptography, data masking, encryption, security vulnerabilities, and remediation. • Intermediate understanding of OpenAPI Specification (OAS) and Open Web Application Security Project (OWASP) vulnerabilities and risks. Level III (in addition to Level II Qualifications) • Advanced knowledge of at least one (1) programming language, such as C#/.NET, Java, SQL, C++, Python, Visual Basic or JavaScript. • Advanced knowledge and experience with one (1) of the following tools/platforms, such as Informatica, CI/CD, Pega, Power BI, Cognos. • Advanced knowledge of at least one (1) operating system, such as Unix-Based or Windows. • Advanced database experience • Advanced understanding of software testing and quality. • Advanced experience with the Software Development Life Cycle methodology and framework. • Advanced knowledge of source control processes and application. • Advanced technical knowledge of techniques, standards, and state-of-the-art capabilities for authentication and authorization, applied cryptography, data masking, encryption, security vulnerabilities, and remediation. • Advanced understanding of OpenAPI Specification (OAS) and Open Web Application Security Project (OWASP) vulnerabilities and risks. Level IV (in addition to Level III Qualifications) • Expert experience with one (1) of the following tools/ platforms such as Informatica, CI/CD, Pega, Power BI, Cognos or the above programming languages. • Expert knowledge of at least one (1) operating system, such as Unix-Based or Windows. • Expert database experience and understanding of software quality. • Expert technical knowledge of techniques, standards, and state-of-the-art capabilities for authentication and authorization, applied cryptography, data masking, encryption, security vulnerabilities, and remediation. • Expert understanding of OpenAPI Specification (OAS) and Open Web Application Security Project (OWASP) vulnerabilities and risks. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer. • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time. • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. • Ability to work in a home office for continuous periods of time for business continuity. *********** In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level III E7 - Min 87,766 Mid 122,872 Max157,978 Level IV E8 - Min 98,297 Mid 137,616 Max 176,935 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Requirements
- Associate's degree in computer science, information technology or related field. In lieu of a degree, three (3) years of experience required. Bachelor’s degree preferred.
- Basic knowledge of at least one (1) programming language, such as C#/.NET, Java, SQL, C++, Python, Visual Basic or JavaScript.
- Basic understanding of one (1) of the following tools/platforms such as: Informatica, CI/CD, Pega, Power BI, Cognos.
- Basic knowledge of at least one (1) operating system, such as Unix-Based or Windows.
- Basic database experience.
- Basic understanding of software testing and quality.
- Demonstrated basic ability to effectively communicate and partner with team members and direct leadership to understand user stories and identify application and system impacts.
- Demonstrated advanced problem-solving skills.
- Demonstrated basic ability to implement security architecture principles, and best practice standards that align to the Organization’s overall business and strategy.
- Basic technical knowledge of techniques, standards, and state-of-the-art capabilities for authentication and authorization, applied cryptography, data masking, encryption, security vulnerabilities, and remediation.
- Basic understanding of OpenAPI Specification (OAS) and Open Web Application Security Project (OWASP) vulnerabilities and risks.
- Level I Accountabilities:
- Develops code, analyzes, researches, and resolves associated system issues.
- Participates in on-call production support rotation.
- Supports, maintains, creates and follows all documented IT processes and standards, application documentation and design and code reviews.
- Collaborates and communicates with team members and associates throughout the business to understand requirements and identify application impacts.
- Creates individual work plans, specifications and programs with guidance utilizing development procedures and standards.
- Develops skillset in one tool and ability to utilize the approved source control.
- Establishes a basic understanding of the Software Development Life Cycle methodology and framework use by your team, post one year demonstration of basic understanding and application of this skill.
- Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
- Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
- Regular and reliable attendance is expected and required.
- Performs other functions as assigned by management.
- Level II Accountabilities:
- Participates in strategic discussion and decision-making.
- Serves as a mentor in their area(s) of technical expertise.
- Provides input to creation and documentation of organizational standards.
- Continuous development including the skillset of a second programming language and one tool/platform.
- Develops and implements an intermediate understanding of the Software Development Life Cycle methodology and framework.
- Develops understanding in one supported enterprise technology, post one year demonstration of intermediate understanding and application.
- Level III Accountabilities:
- Proactively identifies process and technical deficiencies, troubleshooting and offering solutions to resolve.
- Identifies best practices and participates in creation of organizational standards.
- Progresses the Software Development Life Cycle methodology and framework forward by demonstrating advanced understanding and application.
- Provides intermediary understanding of one supported enterprise technology and developing an additional basic understanding of another enterprise technology. Post one year demonstration of intermediate understanding, and application of an additional technology.
- Level IV Accountabilities:
- Assists with software and system design and architecture within the assigned portfolio.
- Develops strategies to mitigate risk and translates those strategies into specific action plans.
- Acts as a subject matter expert in their area(s) of technical expertise. Identifies best practices and drives creation of Organizational Standards and processes.
- Provides understanding and expertise of two (2) supported enterprise technologies and developing an additional basic understanding of another enterprise technology. Post one year demonstration of advanced understanding, and application of, additional technologies.
Benefits
- Participation in group health and/or dental insurance.
- Retirement plan.
- Wellness program.
- Paid time away from work.
- Paid holidays.
- Physical Requirements
- Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer.
- Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
- Ability to travel across the Health Plan service region for meetings and/or trainings as needed.
- Ability to work in a home office for continuous periods of time for business continuity.
Related Guides
Related Job Pages
More Software Engineer Jobs
Developer – AI-Driven, Claude Code
Optimum7.comeCommerce and B2B Development and Marketing with Proven Results.
• Turn ideas into working backend systems fast • Build AI-powered workflows, agents, and automations • Integrate LLMs (Claude, OpenAI) into real-world applications • Replace manual processes with intelligent systems • Design scalable APIs and backend architectures • Continuously ship, test, and improve AI-First
Lead Product Software Engineer (Remote)
Inspira FinancialInspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners — helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com.
Join Us! Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey -- relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided. Employees within a 90-minute radius of our Oak Brook, IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday). This requirement does not apply to support specialist positions. Don't meet every single requirement? Here at Inspira Financial, we believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company! Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners -- helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com . We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards. Job Summary & Responsibilities This role is responsible for the full software development life cycle, from conception to deployment. As a Lead Platform Software Engineer, you will have relevant experience with both front-end and back-end coding languages, software development architecture and design patterns, development frameworks and third- party libraries. The ideal candidate will have a strong background in developing consumer-facing digital products in collaboration with product and design leaders. This individual must be creative, client focused, team player, organized, and can thrive in a dynamic environment. Our engineering team is built on the principle of humans over code. We are a tight-knit group of lifelong learners in a constant quest to be a team that is greater than the sum of its parts. Come join us! - Design, develop, and test applications (e.g. API, web apps) in accordance with established standards. - Set short to medium term technical direction, creating plans to help achieve goals - Participate in peer-reviews of solution designs and related code. - Package and support deployment of releases. - Foster an environment where different backgrounds, cultures, industry and life experiences are embraced and valued. - Collaborate on architecture decisions, ensuring that we are adapting and evolving to meet organization’s scaling business needs - Collaborate with other software developers, product managers and software architects to plan, design and deliver applications. - Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties. - Adhere to high-quality development principles while delivering solutions on time and within budget. - Ensure that non-functional requirements such as security, performance, maintainability, scalability, usability, and reliability are being considered when architecting solutions. - Work in an Agile framework to identify and automate solutions that result in enhanced developer experience and increased developer productivity. - Stay abreast of emerging technologies, industry trends, and best practices in solution architecture and technology innovation. - Contribute towards defining and establishing benchmarks, metrics, and quality measures. - Troubleshoot, debug and upgrade software - Other duties as assigned. Preferred Qualifications Education & Experience: - 7-10 years of experience in software or solution architecture roles, with a focus on designing and implementing complex, enterprise-level solutions using cloud platform - Strong knowledge of software architecture principles, design patterns, and architectural frameworks. - Strong understanding of Continuous Delivery patterns, Cloud foundational patterns, Observability patterns, Developer experience patterns. - Strong analytical and problem-solving skills. - Bachelor's degree in computer science or equivalent experience Technical Proficiency and Skills: - Proficiency with: - Node.js - React - TypeScript - Apollo GraphQL - Git Version Control System - PostgreSQL - Google Cloud - Jest - Docker Container - CI/CD Pipelines - Experience with one or more cloud platforms, preferably GCP - Excellent communication and teamwork skills - Great attention to detail and organizational skills - Experience delivering individual and institutional client facing solutions; Web Portal(s), online payments, and third-party integrations - Good understanding of Agile/Scrum methodology - Expertise in delivering secure, high performance, fault-tolerant, and high availability solutions - Experience with DevOps, GitHub, CI/CD, SecDevOps, Containers, Serverless Other Requirements: - Infrequent travel (10%) - Ability to occasionally work overtime or after hours - Prolonged periods of sitting at a desk and working on a computer Compensation & Benefits $165,000-$184,000 per year
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: The Risk Intelligence team builds fullstack systems and customer-facing products that power Samsara’s AI-driven safety and risk solutions. Our mission is to transform massive streams of video, telemetry, and contextual data into actionable insights that help fleets reduce accidents, exonerate drivers, and manage operational risk. At scale, this means not only detecting risky driving behaviors but also uncovering complex patterns across vehicles, infrastructure, and environments to provide a holistic view of safety. As a Senior Software Engineer II on the team, you will design and deliver AI-powered products across web, mobile, and API surfaces that surface new detections and insights at scale. You’ll collaborate closely with Product, Design, and ML teams to integrate cutting-edge models into customer workflows, own complex technical problems spanning data pipelines to front-end experiences, and deliver scalable, reliable systems that improve real-world outcomes for fleets globally. This is a remote position open to candidates residing in the US. You should apply if: - You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. - You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations. - You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go. - You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes. - You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together. In this role, you will: - Build and release new features rapidly, validate with customers, and evolve them toward robust, scalable solutions. - Solve complex problems and own the success of your solutions as you architect, build, test, and deliver fullstack products. - Build upon skills and knowledge across a range of technologies, such as Go, GraphQL, TypeScript, React, and MySQL (prior experience with these is not required). - Own the operational health of production systems as we scale to an ever-growing customer base. - Make an impact on our core architecture, roadmap, and the wider engineering community. - Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: - 8+ years of experience in software development. - Proven experience shipping features to customers and iterating based on feedback. - Strong communication skills and a collaborative mindset; able to explain design choices and welcome feedback. - A growth mindset and enthusiasm around building new skills and expertise. - Comfortable building end-to-end solutions; preference for frontend or backend is fine, but you should be excited to work across the stack. - Maintain production systems your team owns and provide operational support when necessary. - Demonstrated strong interest in AI technologies and experience as an early adopter of AI tools. An ideal candidate also has: - 5+ years of fullstack experience in a fast-paced environment, ideally contributing to an early-stage product and scaling it for growth and impact. - Mastery of data modeling and fullstack application architecture at scale. - Experience deploying LLM-powered systems into production for customer-facing features. - Experience collaborating effectively on geographically distributed teams. - Background maintaining software products at scale. - Familiarity with Go, GraphQL, TypeScript, React, and AWS (a plus, not required). The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $154,700—$260,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Staff Software Engineer - Back End, Access
Sprout SocialSprout Social is a global leader in social media management and analytics software. Sprout’s award-winning platform offers intuitive and comprehensive social media management solutions, including publishing and engagement functionality, customer care, influencer marketing, advocacy, and AI-powered, predictive business intelligence. Founded in 2010 and headquartered in Chicago, Sprout has a hybrid team of 1400 people across the globe with offices in Seattle, Dublin and Poland. Sprout Social is consistently recognized as a best place to work with recent accolades from Fortune, Glassdoor, Built In and more.
Sprout Social is looking to hire a Staff Software Engineer to join our Identity and Access Management teams. Why join Sprout’s Engineering team? With collaborative cross-functional teams that span mobile, front-end, back-end and site reliability engineering—the Sprout Engineering team is a place to sharpen your craft and solve hard problems with the smartest people in the industry. On a daily basis, we process tens of billions of requests and tens of billions of asynchronous events. We also ingest billions of social messages every day, and ship more than 1,000 production deployments every month. You’ll get to work on a “tech-giant” scale with smaller, supportive teams where every engineer has the chance to make an impact on our company, and our customers. The best part? In our industry, you often have to switch jobs or even companies to learn a new part of a tech stack or business. But at Sprout, our product is a suite, so you just need to move teams. You’re able to diversify your skills, which not only benefits your team—but also your career. What you’ll do Our Identity and Access Management (IAM) engineering teams design and build elegant platform capabilities that power multi-tenant experiences across our entire product suite. IAM is central to Sprout’s technical strategy. It enables major R&D investments, including our integration ecosystem and AI agent actions via Sprout’s MCP servers. Beyond these strategic unlocks, IAM ensures Sprout’s customers can manage user access in fast-moving environments that evolve at the pace of social. Our work amplifies the impact of every Engineering team, and we’re looking for leaders who can elevate others while diving deep into complex technical challenges to deliver solutions that are simple, intuitive, and built to scale. - Own the technical execution of our IAM vision. You will be the lead designer and builder for new, scalable access control solutions that will be used by all of Sprout's Product teams. - Architect and build our next-generation, multi-tenant authorization control plane, designed to manage access across a variety of products, types of principals, and jobs-to-be-done. - Scale our authorization data plane to scale to billions of requests daily while remaining intuitive and approachable to engineers across the organization. - Be the engineer accountable for service-level outcomes. You will write the code and set the standards that ensure our core access services are highly available, low-latency, and secure. - Design and ship the platform-level IAM patterns, libraries, and tools that will multiply the effectiveness of our entire R&D organization. What you’ll bring We are looking for a Staff Engineer who leads through craft. Your primary motivation is delivering customer outcomes by solving hard technical problems with simple solutions, and you're not afraid to be hands-on to get it done. You're a pragmatic leader who mentors others through your code and design, and you're driven to build high-quality, high-scale platforms that make every engineer around you better. If you thrive on technical ownership and want to build the systems that secure a platform at our scale, we want to talk to you! The minimum qualifications for this role include: - 10+ years experience developing and supporting software in a production environment - 5+ years experience programming in an object oriented language such as Java, Python, C# or C++ - 3+ years experience leading engineering projects and initiatives, including the design, development, and implementation of distributed systems, ensuring delivery of reliable services, prioritizing technical improvements with cross-functional teams, and/or driving technical vision. Preferred qualifications for this role include: - 5+ years experience developing and supporting high throughput, scalable, distributed, and resilient authorization solutions - Experience working with proven IAM standards, such as OAuth 2.0, OIDC, SAML, RBAC, and JWTs - Experience with emerging standards and technologies, including code generation and the MCP standard - Experience working with cloud computing technologies such as AWS or GCP How you’ll grow Within 1 month, you’ll plant your roots, including:: - Complete Sprout’s New Hire training program alongside other new Sprout team members. - Get acclimated to the team's current Objectives and Key Results, along with future product roadmap priorities. - Learn about our current multi-product Identity and Access Management technical vision. - Deploy and make changes to our production systems. - Become familiar with the team’s current Service Level Objectives (SLOs) that ensure a world-class customer experience. - Collaborate regularly with product managers, product designers, engineers, and other product teams to deliver value to our customers. - Embrace regular team feedback on your work through code reviews and pairing. Within 3 months, you will: - Begin operating as the access domain’s technical owner by leading initiatives, coordinating with stakeholders, and assuming responsibility for our quality of service. - Work with product managers, UX developers, back-end and front-end engineers to lead your first feature delivery, with deliverables broken into milestones centered on customer outcomes. - Proactively build relationships with members on other teams through active networking and community building. - Become an active participant in code reviews, retrospectives, and team demos, continuously providing guidance and feedback to others. - Foster a positive culture on your teams as an intrinsic side effect of the way you communicate and collaborate. - Be the first line of defense against product outages and bugs while on support duty. - Author your career growth plan with your manager’s support and work towards it. Within 6 months, you will: - Design, create, and maintain access platform solutions that execute at internet scale in a cost effective manner. - Boost the access team’s impact by identifying and delivering improvements to our libraries, tools, and approach to code generation. - Apply your expertise to enhance our existing use of monitoring and alerting tools, thereby ensuring we know about problems before our customers or other product teams reliant on our platform. - Own and evolve our access technical strategy, partnering closely with peers to shape and refine the broader IAM vision for the organization. - Mentor engineers, helping them level up technically. Within 12 months, you will: - Be the go-to expert of our access solutions at the company. - Utilize the cross-organization connections you’ve built to identify IAM areas of need across our platform, and create plans that incorporate big-picture technical alignment with other leaders. - Own cross-organizational IAM projects and architecture, demonstrating project management skills, consensus building, and strong leadership. - Actively mitigate risk of failed delivery and missed deadlines through courageous, transparent communication with colleagues and stakeholders throughout a project life cycle. - Contribute to in-house technical presentations and workshops that share your expertise with large groups of Sprout engineers. - Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet. Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes: - Insurance and benefit options that are built for both individuals and families - Progressive policies to support work/life balance, like our flexible paid time off and parental leave program - High-quality and well-maintained equipment—your computer will never prevent you from doing your best - Wellness initiatives to ensure both health and mental well-being of our team - Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives. - Growing corporate social responsibility program that is driven by the involvement and passion of our team members - Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: - Zone 1 (New York, California, Washington): $188,300 - $258,950 USD annually - Zone 2 (All other US states): $171,200 - $235,400 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.


