Overview The Sr. Technical Program Manager (R&D) is responsible for overseeing the development and execution of complex initiatives that requires coordination of teams using a variety of software delivery practices that will include SAFe. The Sr. Technical Program Managers collaborate closely with cross-functional teams to ensure projects are delivered on time, within budget, and meet the required quality standards. Programs can involve simultaneous coordination across the Executive, Finance, Operations, Sales, Marketing, Product Management, R&D, Legal, Compliance, Client Implementations and external vendors. The senior technical program manager needs strong leadership and problem-solving skills to achieve successful outcomes. The position demands effective verbal and written communication. This role will have a deep understanding of the principles and best practices of scaled agile and project management. The person in this role will possess proficient knowledge and expertise to creatively resolve a wide range of issues, both project-related and non-project-related. Responsibilities - Responsible for working cross functionally to coordinate development efforts that involve multiple products or integration points between products. - Develop detailed Program delivery Roadmaps with input from Scrum Masters, project management, delivery managers, implementations and migrations teams. - Align scope and timeline with Release Train Engineers, Business Owners and Solution Architecture by engaging in Agile Release Train events including PI Planning and Epic Sync. - Monitor overall progress and initiate corrective action, as appropriate, to ensure that program goals are met. - Execution of project planning activities to include determination of scope, milestones, risks, and issues. Promptly escalate risks to appropriate leadership and stakeholders. - Create, maintain, and disseminate reports on program-to-program steering committee and other key stakeholders. - Develop appropriate practices for the program including right sizing meeting schedules and content. - Work across the organization with functional managers to determine and satisfy program needs. - Support process improvements within the organization delivery processes. - Collaborate with the requirements Project Manager to develop delivery plans, and manage requirement changes throughout incremental delivery. - Collaborate with Implementations, Migrations, and other business teams to facilitate software adoption by removing obstacles and sharing user feedback. Communicate adoption progress to key stakeholders. - Maintain relationships and alignment with key program stakeholders to achieve program goals. - Analyze data to understand current solution performance and discover future opportunities. - Drive the programs across the AI/ML model lifecycle from intake and risk assessment through development, validation, deployment, and monitoring. - Establish mechanisms that bring clarity, reduce model risk, and accelerate value delivery, including model inventory/registry, documentation standards, evaluation frameworks, fairness and explainability practices, change management, and ongoing monitoring. - Complete all responsibilities as outlined in the annual performance review and/or goal setting. - Complete all special projects and other duties as assigned. - Must be able to perform duties with or without reasonable accommodation. This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change. Qualifications - Bachelor’s degree in Business, Computer Science, or other field demonstrating technical expertise or equivalent work experience. - Comprehensive knowledge of both theoretical and practical aspects of project management, SCRUM, Kanban, SAFe - 6 -7 years project management experience with experience in a mix of Software delivery practices. - Possess or currently pursuing SAFe SA (SAFe Agilist) - Possess or currently pursuing Certification in project management (PMI, PMP) - Comprehensive knowledge of both theoretical and practical aspects of project management, SCRUM, Kanban, SAFe - Proficiency in Microsoft Office. - Healthcare experience preferred. Cogintive/Mental Requirements - Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. - Proven ability to influence cross-functional teams without formal authority. Physical Requirements and Working Conditions - Remaining in a stationary position, often standing or sitting for prolonged periods. - Repeating motions that may include the wrists, hands and/or fingers. - Must be able to provide a dedicated, secure work area. - Must be able to provide high-speed internet access / connectivity and office setup and maintenance. Pay Transparency:Base compensation ranges from $160,000.00 to $180,000.00. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration. Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page. Since this job will be based remotely, all interviews will be conducted virtually. Date of posting: 3/23/2026Applications are assessed on a rolling basis. We anticipate that the application window will close on 06/23/2025, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected. #LI-LL1#LI-remote#senior

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities) We are seeking a Principal Design Operations Program Manager to own AI-enabled ways of working for Toast's design function. This role sits inside the Design Operations team while operating as Toast's dedicated Design lead within a cross-functional AI Productivity triad alongside PM Ops and Engineering Ops. Designers across Toast are already using AI. The prototypes are coming faster, the tools are multiplying, and the experimentation is underway. What's missing is the layer above it: a shared model for what excellent AI-augmented design practice actually looks like, and the systems to make it stick across a distributed team. The work spans behavioral change, tooling strategy, cross-triad workflow design, and instrumentation, all in service of helping a large, distributed design organization make an intentional, durable shift to AI-native ways of working. This is a high-visibility, high-stakes role for someone who's rigorous about AI: someone who can separate signal from noise, look at where designers are actually spending their time today, identify the real friction points, and build the systems and frameworks to close the gap, while staying on top of where AI capabilities are evolving and what that means for how design teams should operate next. What you'll need to thrive (Requirements) - 6+ years of experience in design operations, program management, or a systems-focused operations role, with demonstrated impact at scale in a fast-moving org. - A design ops or systems thinking foundation. You understand how design organizations function, where they get stuck, and how to build systems people actually adopt. - Genuine technical fluency. You don't need to be an engineer, but you understand how AI tools work, can evaluate technical trade-offs, and can work closely with engineers on cross-functional workflows. You've personally used AI-assisted tools in substantive ways and can speak credibly about how they change the work. - Proven experience driving behavior change. You've led large-scale change management efforts before. You know the difference between a communication moment and a reinforcement mechanism, and you build the latter. - Strong analytical and pattern-recognition skills. You synthesize signals across a distributed org, identify root causes, and build frameworks that address them systematically rather than symptomatically. - A rigorous, current point of view on AI. You're not just aware of the latest tools. You have a considered, evolving perspective on how AI is reshaping product development roles and design practice specifically. What will help you stand out (Nonessential Skills/Nice to Haves) - You've worked across more than one function's ops (PM ops, eng ops, design ops) and understand how the full product development triad operates, not just one function's slice of it. - You have a background in UX research or design practice and bring first-hand understanding of what designers and researchers actually need to do their best work. - You've built infrastructure for others to experiment: internal tooling, self-serve resources, and sanctioned pathways that keep security and quality intact while teams move fast. - You have a genuine, considered point of view on what the designer's role looks like in two years, and you're already thinking about how to prepare people for it. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. #LI-Remote The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $165,000—$264,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

REMOTE • CONTIGUOUS UNITED STATES Digital Systems • Customer Experience• Retail Join NCG as our Technical Program Manager - Digital & Customer Experience and help champion technology programs that make a difference for our member co-ops. If you are project manager in the IT space, come help us manage complex programs and roadmaps. Come join National Co+op Grocers' (NCG) collective movement towards a just, resilient and regenerative food system that is accessible for all! We are a business services cooperative that helps community-owned grocery stores thrive-strengthening local economies, promoting sustainable food systems, and empowering consumers. We are revolutionizing the grocery industry to make it work better for people and the planet! This position will support the planning, rollout and ongoing success of websites, apps and customer experience platforms used by our member co-ops. This is an ideal position for someone who enjoys IT program management, strong partnerships, and helping people confidently use new digital tools. Primary Responsibilities - Own the end-to-end lifecycle of digital customer experience programs from strategy and roadmap development through execution and optimization. - Contribute to the prioritization of opportunities that will have significant impact in the operations, standardization and improvement in business processes for NCG and its member co-ops using metrics like ROI, Customer acquisition/retention, Sales growth, etc. - Support and establish the definition of business processes and requirements for technology-driven solutions to evaluate, select, design, and implement systems and services that meet organizational needs. - Coordinate program planning activities across multiple technology teams, third parties, and stakeholder groups and define programs to implement technology-driven solutions. - Assist in developing programs and project plans, budgets, timelines, standards, guidelines, policies, and procedures to support successful rollout and adoption. - Monitor program progress, timeline, budget; communicating status to stakeholders; managing issues and risks, escalating when needed. - Bring awareness to NCG's technology programs through communications within NCG and with its member co-ops to share technology program deployment and onboarding strategies, materials, and resources. - Manage the onboarding of users to technology programs, including sign-up, planning, training, and support. - Monitor user adoption and performance, manage ongoing participation, and maximize user satisfaction for technology programs. - Partner with Marketing, Retail Operations and Business Technology teams to share customer engagement and loyalty strategies that drive measurable improvements in customer retention and lifetime value. - Lead complex, multi-workstream programs involving multiple vendors, internal teams and geographically distributed retail stakeholders. Qualifications: - Bachelor's degree and a minimum of 8 years of experience in managing software solutions and program management in the domain of digital customer experience. - Minimum of five years of experience in a senior or lead program management role with responsibility for strategy, roadmap ownership and cross-functional influence. - Minimum of five years of experience supporting digital systems (websites and apps) as well as working across customer experience technology stacks (CMS, CDP, loyalty, promotions, marketing automation, membership, eCommerce) within retail. - Experience in Web content management software like WordPress. - Experience in Digital and Customer engagement technologies such as Mercatus, ECRS, Shopify, WooCommerce or similar software. Compensation & Benefits NCG offers a competitive salary and comprehensive benefits package, as an example: - 4 weeks Paid Time Off - Medical, dental, and vision insurance - Health Savings Account (HSA) and Flexible Spending Account (FSA) with company contributions - Company-paid life and disability insurance - Company-paid identity theft protection - Matching 401(k) plan The salary for this position is $175,461. Workstation Options - Home Office (Contiguous U.S.): Eligible if within 100 miles of a major airport and has sufficient internet bandwidth and mobile phone service. - Paul, MN Office: Workstations available at 2610 University Ave W, with free parking and access to the Green Line Light Rail (Westgate Station). Accessibility NCG is committed to providing equal access to all interested candidates. If you require a reasonable accommodation for any part of the employment process, please contact (866) 709-2667 ext. 2817 or email careers@ncg.coop for assistance. Our goal is to attract and retain qualified talent and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any characteristic protected by applicable law. No recruiters or agencies please.

Role Description This role offers a unique opportunity to act as the technical bridge between a cutting-edge Voice AI platform and its growing ecosystem of partner platforms. You will ensure developers integrating through partner channels have seamless experiences, from discovering documentation to going live with production-grade integrations. This position involves: - Creating high-fidelity integration examples - Maintaining deep partner relationships - Auditing developer journeys - Producing technical content that resonates with diverse audiences - Collaborating across internal product, engineering, and field teams - Representing the company in partner communities, conferences, and workshops This is a hands-on, creative, and strategic role, ideal for someone who enjoys solving complex technical challenges while influencing the broader ecosystem. Remote work with global collaboration is supported, with occasional travel for events and workshops. Qualifications - 3–5 years of experience in Software Engineering or Developer Relations - Strong foundation in JavaScript, Python, .NET, or Go, with experience building APIs and front-end examples for technical audiences - AI-first mindset with experience using AI tools for coding, content creation, research, and automation - Proven experience coordinating across organizational boundaries and working with external developer teams - Demonstrated ability to communicate complex technical concepts clearly through writing, documentation, and code - Experience engaging with developer communities and providing empathetic, technically accurate guidance - Remote-friendly with ability to collaborate across global time zones, including occasional travel (~25%) for workshops and events Requirements - Partner-focused Developer Relations experience (preferred) - Hands-on familiarity with AI agent frameworks, vector databases, and RAG architectures (preferred) - Experience with media and real-time protocols (WebSockets, WebRTC, gRPC) (preferred) - Track record of influencing engineering or product roadmaps through developer feedback (preferred) - Open-source contributions or leadership in developer communities (preferred) - Public speaking, content creation, or digital presence within developer ecosystems (preferred) Benefits - Comprehensive medical, dental, and vision coverage - Annual wellness and home office stipends - Mental health support and life/STD/LTD insurance plans - Unlimited PTO, flexible schedule, generous parental leave, and 12 US company holidays - 401(k) plan with company match and tax-advantaged savings programs - Learning and development stipend, conference participation, and AI enablement workshops - Employee Resource Groups and community engagement initiatives