Join HubSpot’s Platform UX Team: Design at Scale At HubSpot, our Platform Product Design team shapes the powerful yet easy-to-use foundation of our core experiences. Our vision is to deliver a product that lets businesses focus on outcomes rather than understanding how the system works. Our mission is to give creators and consumers what they need to deliver a unified, high-quality user experience. This could be anything from managing the software, unifying and activating data, or codifying scalable UI patterns. The work you do here drives hundreds of thousands of customers and teams across the globe who depend on us to accelerate their business. What Sets Platform UX Apart? - Systems Craft & Ecosystem Impact: You care deeply about detail, cohesion, and building scalable systems that span complex, multi-faceted user journeys. Your work creates the connective tissue and patterns that empower our entire product ecosystem and millions of small-to-medium sized businesses (SMBs). - AI & Data: Our teams lead the way in building best-in-class AI-powered features and products and seamless data integrations across all of our product lines. - End-to-End Ownership: Influence everything from technical frameworks to holistic, cross-product experiences—and see your decisions shape the entire product platform. - Global Scale & Foundation: Play a key role in shaping the foundation of world-class SaaS, directly impacting hundreds of thousands of users across the globe. - Innovate What’s Next: Work hand-in-hand on the future of data, AI, and unified cross-product experiences. What You’ll Do - Tackle Cross-Product Problems: Define, design, and steward experiences that span the entire platform—ensuring cohesion and preventing silos. - Bring Systems Thinking to Craft: Shape, evolve, and contribute to our design systems; set standards and solve for consistency, scalability, and accessibility. - Leverage and Shape AI features: Ideate, design, and experiment with AI and automation—whether in customer features, predictive tools, or your own design workflow. - Collaborate & Lead Across Functions: Foster deep partnership with Product Managers, Engineers, UX Researchers, and Content Designers. - Measure & Iterate for Real Impact: Define success metrics, validate with analytics and qualitative insights, and iterate relentlessly for both user value and business outcomes. - Foster a Bold, Inclusive Culture: Elevate team craft, mentor others, share feedback, and help define what’s next for the Product Platform at HubSpot. What You’ll Bring To HubSpot - Proven Product Design Craft Expertise: To stand out in the application process, share a portfolio that showcases depth of craft, systems thinking, and measurable impact on users and the business, especially in complex, scalable, or platform environments. - Please include at least three recent case studies highlighting these strengths. - Collaborative Leadership: A history of influencing outcomes across disciplines by building trust, driving alignment, and championing user-centric solutions. - Systems and Scale Thinking: Passion for connecting the dots across products and platforms, designing experiences that grow with our customers and business needs. - Adaptability & Change Readiness: Comfort with ambiguity and a proactive mindset in the face of change. You’re energized by new challenges and thrive in a dynamic, evolving environment. - AI & Automation Curiosity: Excitement to work with (and continue learning about) AI and automation—whether to elevate customer experiences or optimize how we design and deliver. - Growth Mindset: A genuine drive to constantly learn, share knowledge, and help yourself and others get better, every day. Which Level is Right for Me? We’re hiring across different levels—your exact fit will be determined during our interview process as we match your impact and growth trajectory: - HUB-4 (Mid-Level): Contributes to impactful small-to-medium features within product areas while developing expertise under senior guidance. Explores creative solutions while mastering fundamental interaction design principles and our comprehensive design system. - HUB-5 (Senior I): Drives medium-to-large features independently within product areas, delivering polished solutions that delight users. Creates thoroughly researched, industry-standard experiences while advancing fluency in sophisticated design systems and dynamic interactions. - HUB-6 (Senior II): Owns complex, high-impact projects independently while collaborating seamlessly across product areas. Delivers holistic, well-crafted solutions with comprehensive user coverage and strategic influence beyond immediate scope. - HUB-7 (Staff): Leads transformative, large-scale projects across multiple product lines with exceptional autonomy and strategic impact. Innovates beyond industry standards while mentoring teams and driving collaborative excellence across design system evolution. - HUB-8 (Principal): Spearheads the most complex, high-visibility projects spanning organizational boundaries with masterful navigation of ambiguity. Architects scalable design systems and information frameworks that enable coherent experiences across our entire product ecosystem. - If you’re a Manager, we may have roles that are a good fit for you too! Check this link for additional roles with our UX org. You don’t need to decide which level on your own—we’ll help you assess as we go! We Welcome You—Wherever You Are in Your Journey We know great designers come from many backgrounds. If you’re unsure if you “check all the boxes,” apply anyway. Impact, learning, and growth drive our team—help us make design stronger for everyone. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy. Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $161,500—$258,400 USD We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: - HubSpot Careers - Life at HubSpot on Instagram HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

• Lead and grow a team of product designers and researchers. • Define and drive UX strategy for diverse customer base. • Partner with Product, Engineering, and Research on priorities. • Advocate for customer-centric experiences that drive adoption and engagement. • Establish design systems ensuring consistency across products. • Coach and develop design teams for craft and impact. • Build a strong, inclusive team culture supporting collaboration and growth.

• Inform and drive an experience design strategy for a customer or associate-led experience program • Work within and across multiple product teams to provide thought leadership and create intuitive and elegant product design solutions that solve complex consumer problems and drive business results • Communicate solutions to stakeholders and executives in a manner that simplifies complexity and generates excitement • Lead and develop user experience research plans to understand consumer and associate needs, opportunities, and pain points to continually inform an iterative design and discovery process • Collect and synthesize qualitative and quantitative research to inform and validate design decisions • Collaborate (and lead/facilitate collaboration) with Product Managers, Designers, Analysts and Developers throughout the discovery, design, and development process • Create visual artifacts to articulate, inform and validate ideas with consumers and stakeholders (prototypes, wireframes, sketches, journey maps, personas, etc.) • Create and oversee the development of detailed design deliverables utilizing and contributing to the CarMax design language system and pattern library • Stay current on all the tools, principles, and practices in product design, prototyping and development, and drive for continuous improvement • Facilitate meetings and brainstorming sessions that are organized and productive • Mentor and train junior members of the design team on industry and CarMax best practices • Advocate for ambitious standards of excellence in providing delightful and rewarding user experiences, and proactively support the team in achieving them

CompassX is a boutique business and technology consulting firm. We help Fortune 500 and high-growth clients deliver their most strategic initiatives, from enterprise transformations to digital and data-driven projects. With over 15 years of proven results, we’ve expanded across industries including financial services, pharmaceuticals, aerospace, consumer products, and quick service restaurants. We are honored to be recognized as a three-time winner of Consulting Magazine’s Best Boutique Firms to Work For, and previously recognized as a “Best Place to Work” in Southern California and one of INC.’s 5000 fastest-growing private companies in the U.S. We are seeking a Solution Designer who acts as the "human-centered structurer of complexity." You are the first line of discovery, responsible for taking messy, fragmented business requirements and transforming them into structured, implementation-ready artifacts. You aren't just making things look good — you are building the blueprint for the future of operational efficiency. In this role, you will lead the charge in mapping journeys and designing intuitive workflows in Figma Make. You will sit at the intersection of UX and business logic, ensuring that every design you produce is technically viable and ready for downstream ingestion into our AI tools. This is for the analytical thinker who loves to simplify the complex and lead clients through the fog of transformation. What You'll Do - Lead cross-functional discovery workshops and conduct deep-dive stakeholder interviews. - Conduct user research and synthesize findings into structured lifecycle and workflow models. - Identify process gaps, inefficiencies, and breakdowns to propose innovative solutions. - Design operational workflows and intuitive UX/UI interfaces specifically within Figma Make. - Ensure all design outputs are cleanly structured for seamless ingestion into Emergent/AI tools. - Collaborate with AI Leads and Integration Leads to validate the technical feasibility of designs. - Advocate for usability and adoption within complex B2B environments. - Translate qualitative insights into clear, actionable requirements and flows. What You'll Bring - Advanced experience in UX/UI design for heavy-duty operational or enterprise workflows. - Mastery of process mapping and journey mapping techniques. - Proficiency with design tools, specifically Figma Make and Miro. - A strong "systems awareness" of CRM, CPQ, and ERP environments. - The ability to identify AI-enabled workflow opportunities while respecting data constraints. - Proven track record of creating implementation-ready designs that require minimal rework. - Excellent workshop facilitation skills and the ability to align stakeholders. - A senior consultant profile with a strong analytical and problem-solving mindset. Benefits - Competitive salary with performance-based bonus - PTO, holidays, and sabbatical program - Health, dental, vision, and life insurance - Retirement plan with company match from day one - Learning and professional development support - Small-firm culture with direct access to leadership $130,000 - $160,000 a year We would also be open to contractors on a 1099/C2C basis. Our consultants say CompassX is a place where they can truly find their own path. As part of a smaller firm, they see the impact of their work, have an identity, and know their voice matters. They value the freedom to take the reins of their careers, shape their client work, and maintain a direct line to leadership. With CompassX’s focus on serving local Southern California clients, consultants not only build lasting relationships but also see the results of their work in the communities where they live. At CompassX, you won’t just follow a path - you’ll create one.