CTG is seeking an experienced Epic Care Everywhere & Interoperability Analyst. Location: Remote-Monthly onsite travel required Duration: 14 months We are seeking an experienced Epic Care Everywhere & Interoperability Analyst to support an Epic expansion initiative. This role will focus on optimizing and expanding external data exchange, interoperability workflows, and health information exchange (HIE) integrations. The analyst will serve as the primary resource for design, configuration, testing, and optimization of Epic Care Everywhere, ensuring seamless exchange of clinical data across internal and external organizations. This role plays a critical part in enhancing care coordination, regulatory compliance, and provider experience during the second phase of deployment. Key Responsibilities Interoperability Design & Optimization - Lead configuration and optimization of Epic Care Everywhere functionality. - Expand external connectivity to community providers, HIEs, payers, and partner organizations. - Support workflow design for reconciliation of external clinical data (medications, allergies, problems, immunizations). - Configure and optimize data-sharing settings, document exchange, and record matching rules. - Collaborate with application teams (Ambulatory, Inpatient, Revenue Cycle) to ensure interoperability integration across workflows. Phase 2 Expansion Support - Support onboarding of newly acquired or affiliated entities. - Evaluate current-state interoperability performance and implement improvements. - Assist in scaling existing connections as part of system growth. - Participate in governance discussions around data sharing policies. Technical Integration - Support HL7, CCD/C-CDA, FHIR-based integrations where applicable. - Partner with interface and integration teams on build, validation, and troubleshooting. - Monitor and resolve Care Everywhere connection errors and data discrepancies. - Support API and interoperability initiatives aligned with regulatory requirements (e.g., information blocking, TEFCA readiness). Testing & Validation - Develop and execute test scripts for external exchange workflows. - Validate inbound/outbound document quality and structured data reconciliation. - Support integrated testing across applications during Phase 2 activation. - Assist with go-live planning and post-go-live stabilization. Compliance & Governance - Ensure alignment with federal interoperability regulations and organizational privacy policies. - Maintain documentation of data-sharing agreements and technical specifications. - Monitor metrics related to external exchange volume, reconciliation rates, and data quality. Required Certification in Care Everywhere. 5+ years of Epic interoperability or integration experience. Background in settings that prioritize behavioral health as a core component of patient care is strongly preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at anisha.muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $130,000 to $145,000 annually. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

CTG is seeking an experienced Epic Beaker Analyst (CP/AP). Location: Remote Duration: 12 months We are seeking an experienced Epic Beaker Analyst to support the deployment of Beaker within our current Epic environment. This role will focus on enhancing functionality, onboarding new lab locations and service lines, and optimizing workflows within Epic Beaker. The analyst will collaborate with laboratory leadership, pathologists, clinicians, and IT teams to ensure efficient laboratory operations, regulatory compliance, and seamless integration across the enterprise. Key Responsibilities Application Build & Expansion - Design, build, and configure enhancements within Epic Beaker (AP and/or CP). - Support onboarding of new laboratory locations, outreach programs, or service expansions. - Configure test compendiums, result components, instruments, and workflows. - Maintain orderable and resultable records in alignment with clinical and operational needs. - Optimize specimen collection, labeling, and tracking workflows. Workflow Optimization - Evaluate current-state laboratory workflows and implement improvements. - Support automation initiatives to improve turnaround times and reduce manual processes. - Collaborate with clinical departments to align ordering workflows with laboratory capabilities. - Enhance result routing, result reporting, and critical value notification processes. Interfaces & Instrument Integration - Partner with interface teams to support instrument integrations and HL7 interfaces. - Troubleshoot interface errors and data discrepancies. - Validate inbound and outbound result messaging. - Support reference lab connectivity and outreach integrations. Testing & Support - Develop and execute test scripts for new build and expansion efforts. - Participate in integrated testing cycles across applications. - Provide go-live and post-go-live support for expansion initiatives. - Troubleshoot complex laboratory system issues. Compliance & Quality - Ensure system configuration aligns with CLIA, CAP, and other regulatory requirements. - Support quality initiatives, including data integrity and audit readiness. - Maintain thorough build documentation and change control records. Background in settings that prioritize behavioral health as a core component of patient care is strongly preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at anisha.muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $135,000 to $160,000 annually. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

CTG is seeking an experienced Epic Cadence Analyst. Location: Remote Duration: 12 months We are seeking a Senior Epic Cadence Analyst to support an active Epic implementation while mentoring and developing the existing Cadence analyst team. This role will combine hands-on build responsibilities within Epic Cadence with leadership, guidance, and quality oversight to ensure a successful implementation. The ideal candidate is a seasoned Epic Cadence expert who brings deep scheduling workflow knowledge, strong governance discipline, and a passion for developing other analysts. Key Responsibilities Implementation Leadership - Provide subject matter expertise for Cadence build during implementation. - Guide system design decisions for scheduling templates, visit types, provider records, and resource management. - Review and validate configuration to ensure adherence to Epic best practices. - Partner with project leadership to maintain implementation timelines and milestones. Mentorship & Team Development - Mentor and coach current Cadence analysts on build standards, workflow design, and troubleshooting. - Conduct build reviews and quality assurance assessments. - Develop internal documentation standards and knowledge-sharing practices. - Provide structured feedback and skill development guidance to analysts. - Serve as escalation point for complex scheduling build issues. Application Build & Optimization - Configure and optimize scheduling templates, blocks, visit types, and rules. - Support multi-specialty ambulatory scheduling workflows. - Align scheduling build with revenue cycle requirements. - Design and optimize work queues and reporting related to scheduling metrics. - Ensure accurate integration with downstream workflows (registration, orders, billing). Governance & Standardization - Support scheduling governance processes and template standardization. - Establish best practices for template management and change control. - Collaborate with operational stakeholders to balance access, productivity, and compliance. Testing & Go-Live Support - Develop and review test scripts for scheduling workflows. - Lead integrated testing efforts across applications. - Support cutover planning and go-live readiness. - Provide stabilization support and issue resolution post-activation. Background in settings that prioritize behavioral health as a core component of patient care is strongly preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at anisha.muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $125,000 to $140,000 annually. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Overview The MSR Loss Analyst will be responsible for ensuring post-liquidation audits are conducted on loans that experience a loss in Lakeview Loan Servicing MSR portfolio, and that third-party liability is appropriately identified, billed, and collected. Loss reviews will typically be conducted after insurer and investor claims are paid (FHA, VA, USDA, Fannie Mae, Freddie Mac). The MSR Loss Analyst will also be responsible for reviewing other miscellaneous-type losses (tax penalties, MI late fees, etc.) to determine loss responsibility. This is a fully remote position that offers a competitive pay range of $30.00 to $33.00 per hour, plus an annual bonus. You'll also receive our excellent benefits package, which includes medical coverage starting on day one and a company-matched 401(k). Compensation may vary based on experience, location, and other job-related factors. Responsibilities - Review sub-servicer invoices to reconcile losses on loans. - Review applicable indemnifications from third parties to identify recoverable losses. - Access servicing system and document management systems to QC claims filed by sub-servicers. - Conduct loss reviews and prepare invoices and backup documentation for third-party recovery. - Maintain reporting on claims work in process inventory. - Participate in calls with sub-servicers and other third-party indemnification providers. - Provide guidance and oversight to third-party contractors as necessary. Qualifications - 4+ years’ experience in mortgage servicing - 2+ years’ experience in post-liquidation claims - Familiarity with GSE and Government claims processes - Prefer MSP knowledge, but not required - Working knowledge of investor/insurer guidelines and timeframes for default actions. - Proficiency with GSE and Government claims systems (FHA Connection, Valeri, Black Knight, Vendorscape). - Proficiency with Microsoft Office Suite (Outlook, Excel, PowerPoint, Word, Access). - Working knowledge of post-liquidation claims to investor/insurers. - Loss analysis/audit on claims submitted to the investor/insurer to determine the responsible party. - Responsible for knowledge of counterparty/seller/sub-servicer contracts as it applies to loss reimbursement. - Submission and tracking of the bill backs to ensure timely reimbursement and responses on appeals. - General knowledge on tax penalty-related items, as well as MI under-disclosed issues and MI late charges. Lakeview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law. #LI-Remote