Role Description - Apply adult learning and instructional design principles to develop high-impact sales training content grounded in real AM workflows. - Author, edit, and review enablement content ensuring accuracy and clarity. - Manage project level enablement operations — maintain system hygiene, track certifications, update learning repositories, and manage translation and version control processes. - Measure program effectiveness using sales performance data, learner feedback, and adoption analytics; synthesize insights to drive continuous improvement. - Support virtual and live facilitation where needed, fostering interactive learning, peer exchange, and the practical application of selling skills. Qualifications - 2–4 years of experience in Sales Enablement, Learning Design, or Sales Training, ideally with exposure to direct selling or AM roles. - Formal education, certification, or training in Instructional Design, Adult Learning, or Learning Experience Design and the ability to create programs that drive skill application and behavior change. - Proven success building or facilitating sales training for expansion-focused teams. - Strong project management skills, capable of organizing multiple initiatives concurrently. - Language fluency (read, write, speak, and review content) in at least one of the following: Spanish (LATAM), German, French (European), Japanese, or Taiwanese. - Ability to adapt content and facilitation styles for culturally diverse or region-specific audiences. - Experience using learning analytics or performance metrics to evaluate and iterate on program effectiveness. - Proficiency with learning design tools and systems, such as Rise, Seismic, Articulate, Captivate, or Figma, and presentation tools like Google Slides. Requirements - Excellent communicator with presence and credibility among sales audiences. - Background in GTM or revenue enablement within high-growth, fast-paced environments. - Experience as a former Account Manager or client success professional.

• Design, implement, and maintain structured employee onboarding programs for new hires. • Develop and deliver compliance training to meet company policies and legal requirements. • Create engaging and scalable leadership and management development programs. • Coordinate and document product and system training for different departments. • Utilize LMS (Learning Management System) to assign, track, and report training progress and certifications. • Collaborate with HR, team leads, and department heads to identify training needs and close performance gaps. • Analyze training outcomes and make recommendations for improvements based on data and feedback. • Ensure all training content is current, accessible, and aligned with company values and goals.

Role Description Als Mitarbeiter:in der WBS TRAINING AG vertrittst du dein Fachgebiet mit Leidenschaft und Weitblick. Dich begeistern innovative Konzepte der individuellen, praxisnahen Wissensvermittlung. In deiner Rolle als Trainer:in steht das Ziel der Kompetenzentwicklung der Kursteilnehmenden im Vordergrund. Du verstehst dich in deiner Unterrichtsgestaltung sowohl als Inputgeber:in als auch als Unterstützung in der Rolle einer Lernbegleiter:in Lernen 4.0! - Fachbezogener Unterricht mit adaptiv KI-gestützten Lehrmethoden aus dem Homeoffice im WBS LearnSpace 3D® - Bereitstellung gezielter Hilfestellungen und Ressourcen, um den Lernenden bei ihren spezifischen Herausforderungen zu helfen - Anpassung deiner Coachingmethoden an die individuellen Bedürfnisse und Lernfortschritte der Teilnehmenden - Mitwirkung an qualitätssichernden Maßnahmen - Sehr gute Kenntnisse deiner Unterrichtssprache Deutsch (C2 Sprachniveau) Qualifications - Eine fachbezogene Ausbildung mit Berufserfahrung als Finanzbuchhalter:in, Steuerfachangestellte, Steuerfachangestellter - Idealerweise Praxiserfahrung als Trainer:in, Dozent:in (auch im beruflichen Kontext) in den Themenfeldern: - Finanzbuchhaltung mit DATEV - Grundlagen der Buchhaltung - Buchen von Geschäftsvorfällen - Jahresabschluss - Nachweis einer pädagogischen Eignung (AEVO wünschenswert) Benefits - WORK-LIFE-BALANCE: 30 Tage Urlaub | Home-Office-Optionen | Sabbatical | Bis zu 180 Tage Arbeiten im Ausland | Urlaub und Workation in unseren Seminarhäusern in Berlin und Pommritz | Zahlreiche Angebote und Rabatte über Corporate Benefits - GESUNDHEIT: Firmenläufe | Sport- und Entspannungsangebote mit Voiio | Jobrad | Firmenfitness mit EGYM Wellpass | Yoga-Retreats | Nahrungsergänzungsmittel | Ergonomische Arbeitsplatzausstattung | Coaching- und Beratungsangebote - PERSÖNLICHE ENTWICKLUNG: Diverse Trainingsangebote | Drei Weiterbildungstage | Individuelle fachliche und persönliche Entwicklung | LinkedIn Learning | Teamentwicklungen | Leadership Management Programm | Microsoft 365 mit Copilot - BERUF UND FAMILIE: Sehr gute Vereinbarkeit von Karriere und Familie | Bezahlte Kinderkrankentage | Familienurlaub in unseren Seminarhäusern | Bezahlter Sonderurlaub für die Pflege von Angehörigen | Digitale Kinderbetreuung und Nachhilfe mit Voiio - GEMEINSAM STARK: Herzliches Miteinander mit deinen Kolleg:innen | Jahresfeiern | Achtsame Meetingkultur | Onboarding-Seminare und Startbegleiter:innen | Offene Fehler- und Feedbackkultur | Lösungen im Fokus - NiPsiLd ist unser Motto - ARBEITEN MIT SINN: Zukunft der Bildung mit KI gestalten | Eigenverantwortliches Arbeiten | Sinnstiftende Tätigkeiten mit gesellschaftlichem Mehrwert | Gemeinwohlorientierung mit Fokus auf Nachhaltigkeit | Spendenaktion Herzensprojekte by WBS GRUPPE

• Coordinate all aspects of inbound, outbound, and Zoom training sessions, ensuring smooth and effective delivery for Dermal Educators and clients. • Respond promptly to training inquiries and provide ongoing client support for the online learning platform, The Education HUB. • Assist clients with training queries, platform access, navigation, and troubleshooting on The Education HUB. • Monitor and manage training class numbers, liaise with the Education Manager, and communicate model requirements to clients. • Promote and administer the Travel Rebate program, ensuring all eligible clients are informed and supported throughout the process. • Maintain and update the Training Calendar with Dermal Educator schedules plotted three months in advance. • Communicate proactively with clients regarding training cancellations, rescheduling, and any changes to their training journey. • Issue Training Certificates and monitor Competency Checklists in a timely manner. • Maintain organized and accurate client communications and feedback records in Highrise. • Schedule and manage Zoom training sessions, ensuring no scheduling conflicts across Education HUB accounts. • Assist clients with enrolling in inbound training sessions and manage workshop schedules accordingly. • Coordinate all travel logistics for Dermal Educators conducting outbound training, including booking flights, accommodation, and car hire through Flight Centre and other providers. • Prepare and distribute detailed travel itineraries to Dermal Educators and upload all relevant travel documentation to the Training Calendar. • Liaise with the Education Manager and Dermal Educators to ensure all travel arrangements are confirmed, cost-effective, and finalized at least one week prior to training. • Confirm outbound training sessions with clients via phone one week before the scheduled date. • Send Room Requirements to outbound clients, monitor responses, and upload premise photos to Highrise for approval. • Enroll clients in relevant Education HUB modules within 24 hours of request and send welcome and navigation support emails. • Troubleshoot platform issues and provide ongoing assistance to clients using The Education HUB. • Monitor student messages and relay inquiries to the appropriate department promptly. • Support the Global Education Innovator with Education HUB tasks as required. • Deliver high standards of client support in line with the company's mission to "Make People Feel Wonderful." • Develop a thorough understanding of departmental practices to effectively filter calls and direct inquiries to the right teams. • Actively contribute to team meetings and help improve internal protocols and processes. • Maintain accurate and up-to-date client records in Highrise following every client interaction. • Provide general product and service information to clients and redirect inquiries to the appropriate department. • Uphold and role model company values daily — Reliability, Accountability, Passion, Innovation, Respect, Support, Commercial Mindset, and Fun. • Perform additional reasonable tasks as required to support the smooth operation of the business.