• Own and evolve the Operations L&D technology roadmap, delivering scalable, future‑ready learning solutions for frontline teams. • Evaluate, implement, integrate, and optimize learning platforms (e.g., POKA, Alchemy, Vector, VEED) aligned with business needs and enterprise architecture standards. • Configure learning systems to support onboarding, certifications, cross‑training, upskilling, and multilingual delivery. • Partner with Operations leaders to translate business challenges into effective, technology‑enabled learning solutions. • Collaborate with Operations Training Execution teams to ensure learning systems and programs meet execution and quality standards. • Manage learning technology vendors, contracts, service performance, and system upgrades. • Drive seamless integrations with LMS, HRIS, and operational performance systems to improve workflows and data visibility. • Build dashboards and analytics that connect learning outcomes to operational KPIs such as productivity, safety, quality, and retention. • Monitor adoption, completion rates, credential tracking, compliance risk, and workforce readiness. • Use data and insights to identify capability gaps, forecast future needs, and inform workforce planning. • Automate reporting, compliance tracking, training assignments, certifications, and renewals to improve efficiency. • Lead change management efforts, including testing, communication, rollout, training, and adoption across leaders, managers, and frontline teams. • Stay current on emerging learning technologies, benchmark against industry best practices, pilot new solutions, and promote a culture of continuous learning and improvement. • This role requires approximately 10% travel.

Summary Job Description: Baptist Health is looking for an Instructional Designer - Lead to join our team. This is a remote work position that requires residency in KY or IN! The Instructional Designer, Lead is responsible for developing and maintaining course curricula and supporting training materials for their assigned application(s) as well as designing robust evaluation methods for training programs. Acts as a content expert for creating and providing training for the EHR application. Ensures all training reflects operational workflows, policies and procedures. The Instructional Designer, Lead is also responsible for building, testing, and maintaining the training environment. Conducts training for new credentialed trainers, provides refresher training as needed, coordinates and implements training for software upgrades and system updates. The role works closely with Epic Training Manager, subject matter experts, application analysts, and Instructional design team members to assure project deadlines are met. Qualifications: - Bachelor’s degree with 4 years job-related experience. - 3+ years direct experience as an Epic Instructional Designer in lieu of degree. - Certification, accreditation, or proficiencies in multiple Epic applications preferred. - Travel required. Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

Role Description We’re looking for a passionate innovator to help lead our Learning and Development team and take our strategy to the next level. In this highly dynamic and visible role you’ll be focusing on elevating the end-to-end strategy, design, and execution of Nsight Health’s Learning and Development programs. You’re able to roll up your sleeves and be an independent self-starter when needed. You will lead a team of trainers to identify skills gaps, develop curriculum, and ensure that our workforce is equipped to meet evolving business goals. This role requires a blend of high-level strategic planning and tactical instructional design. You are eager to create a “best in class” L&D team and learning strategy. Key Responsibilities - You’ll be the driving force, in partnership with the Director of Learning & Development, in crafting an onboarding strategy for new and experienced employees, in addition to broad-stroke learning programming for all employees. - Partner cross-functionally with the Human Resources team, and ultimately the entire organization to drive future programming and learning opportunities. - Evaluate and enhance curriculum effectiveness using data-driven analysis and learner feedback to drive improvement. - Define, measure, and communicate out success metrics. - Oversee and mentor a team of Learning and Development Specialists, assigning projects, balancing workload, providing guidance and feedback, and monitoring quality and timelines. Qualifications - 8+ years of experience highlighting a combination of onboarding, talent development, learning and development program management, experience with instructional design, and facilitation. - 5+ years managing and developing high-performing Learning and Development teams. - Bachelor’s degree in Education, Learning technologies, Organizational Design, Talent Management or related field. - You’ve designed and delivered onboarding training programs that support a growing global workforce for 1000+ employees. - You’ve built multiyear roadmaps for impactful learning and development teams. - You’ve developed and delivered curriculum and learning programs from scratch, have partnered with subject matter experts to do the same, and coached team members on developing those very same skills. - Strong analytical and problem-solving abilities, with a data-driven and evidence-based approach to decision-making and influencing. Requirements - Advanced degree in Education, Learning technologies, Organizational Design, Talent Management or related field (preferred). - A track record of program development that delivers business impact and positive ROI for the organization (preferred). - Success at executing plans, project management, follow up, dealing with ambiguity, and adapting to rapid change (preferred). - Experience with LMS administration, eLearning tools, or instructional design software (preferred). - Instructional Design and/or Curriculum development certificates (e.g. CPLP, ATD) (preferred). Work From Home Requirements - Minimum internet speed of 50 Mbps download / 15 Mbps upload. - Hardwired internet connection required. - Speed test submission required during the offer process. - Private, HIPAA-compliant workspace. Schedule - Monday - Friday 9:00am - 6:00pm EST. Benefits - 11 Paid Company Holidays annually. - Paid Time Off (PTO). - Medical, Dental, Vision, and supplemental insurance options. - 401(k) Plan with 3.5% Company Match. - Company-provided equipment.

• Support the design and execution of recruiting processes to improve candidate experience and hiring efficiency • Design and deploy training programs and skills assessment to enable customer-facing teams • Create systems training to build efficient practices for the sales teams • Operationalize a knowledge base for sales teams to find information they need in real time • Assist sales operations teams with collection and distribution of Standard Operating Procedures (SOPs) and process guides