CyberSheath Services International LLC is a rapidly growing Managed Services Provider primarily focused on providing CMMC Compliance and Cybersecurity services to the Defense Industrial Base (DIB). We integrate compliance and threat mitigation efforts to eliminate redundant security practices and help clients invest where it actually improves security and readiness. Successful candidates at CyberSheath are self-motivated, think out of the box, and solve problems independently. We value confident ‘doers’ who take ownership, move with urgency, and do the right thing—even when no one is watching. Our environment is fast-paced and collaborative, and we seek team members who are willing to wear multiple hats to help us scale. About the Role CyberSheath is seeking a Solution Engineer to lead technical discovery and design compliant managed services and cybersecurity solutions that meet CMMC/NIST 800-171 requirements for prospective Defense Industrial Base (DIB) clients. This is a customer-facing, pre-sales role requiring a strong blend of managed services experience, security/IT engineering fluency, and deep familiarity with CMMC and NIST 800-171. You’ll translate prospect requirements into solution architectures, scopes of work, and proposals that are technically sound, operationally deliverable, and aligned to compliance outcomes. You will also bring proven pre-sales expertise by leading discovery, guiding technical conversations, handling objections, and building buyer confidence throughout the sales cycle. Key Responsibilities - Pre-Sales Technical Support – Partner with Account Executives and Customer Success Managers across the full sales lifecycle, serving as a technical resource in new logo and upsell pursuits. - Solution Design & Architecture – Design compliant solutions that align to CMMC and NIST 800-171 requirements, including managed services, security controls, governance processes, and implementation approaches. - Discovery & Requirements Translation – Lead or support discovery sessions to understand prospect environments, risks, constraints, and compliance gaps; translate findings into clear solution scope and recommended service packages. - Compliance-Driven Scoping – Define deliverables, assumptions, dependencies, and boundaries that make solutions executable by delivery teams while meeting compliance objectives. - Proposal & SOW Contribution – Produce and/or contribute to statements of work, technical proposals, solution diagrams, and compliance narratives; ensure accuracy and consistency between what is sold and what can be delivered. - Technical Sales Enablement – Present solutions to technical and executive stakeholders; support product/service positioning, differentiation, and objection handling (security, compliance, architecture, cost, and feasibility). - Internal Alignment – Collaborate with service delivery, compliance, and operations teams to validate feasibility, estimate effort, and reduce sales-to-delivery friction. Who You Are - Customer-facing and credible with both technical teams and executive stakeholders. - Comfortable owning the technical path to “yes”. You don’t just answer questions; you shape the solution and guide decisions. - Structured communicator who can simplify complex compliance/technical topics without losing accuracy. - Pragmatic builder who designs solutions that are compliant and deliverable in the real world. - Collaborative with a strong bias toward action and accountability. Required Qualifications - 5+ years of experience in a Managed Services (MSP/MSSP) capacity, supporting client environments and operational realities. - 10+ years prior experience working in an Information Technology, or Security role. - Demonstrated experience supporting a sales process (pre-sales engineering, solutions consulting, technical account support, or similar), including discovery and customer presentations. - Solid foundation in IT and/or security engineering concepts (networks, identity, endpoint, cloud, logging/monitoring, vulnerability management, governance/controls). - Ability to produce clear, persuasive pre-sales deliverables (solution summaries, diagrams, requirements mapping, SOW inputs). - Excellent organizational skills including the ability to balance conflicting priorities - Ability to work as part of a team and follow defined team processes - Must be authorized to work for any employer in the U.S. Preferred Qualifications - Prior MSP experience supporting multiple customers, standardized service offerings, and packaged solutions. - Strong background in security engineering (e.g., identity, SIEM/logging, endpoint security, vulnerability management, segmentation, incident response). - Experience with CMMC and NIST 800-171 (hands-on application in client environments, program support, or solution design). - Experience with Microsoft Windows desktop and server operating systems   - Experience with Microsoft Office 365 / Azure administration  - Familiarity with common DIB-related expectations and audit readiness patterns (e.g., SSP/POA&M concepts, evidence collection approaches). Work Environment / Travel - A Remote / Virtual work environment. - Travel may be required for key prospect meetings, workshops, and industry events (as needed). CyberSheath is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, protected veteran status, among other things, or status as a qualified individual with a disability.  Budgeted Pay Range $120,000—$150,000 USD

• Architect end-to-end ERP and financial solutions aligned with business goals and operational strategy. • Lead discovery sessions and translate complex business requirements into scalable system designs. • Partner with Finance, Accounting, Operations, and IT teams to optimize critical business processes. • Drive solution decisions around: Financial management, Revenue recognition, Multi-book accounting, Costing and inventory valuation, Consolidation and reporting, Compliance and controls. • Evaluate integrations, automation opportunities, and system impacts across the enterprise landscape. • Create high-quality solution documentation, architecture diagrams, and functional designs. • Mentor consultants and influence best practices across projects and delivery teams. • Act as a trusted advisor during digital transformation initiatives.

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• Design and implement end-to-end conversational AI architectures across chat, email, voice, agent assist, and automation workflows. • Architect scalable, production-grade integrations between AI platforms and enterprise ecosystems. • Integrate AI solutions with contact center platforms (e.g., Genesys Cloud / Engage), CRM systems (Salesforce, Microsoft Dynamics), ITSM tools (ServiceNow, BMC Remedy), and collaboration tools (Microsoft Teams, Outlook, O365). • Connect solutions to telephony providers, IVR systems, voice streaming services, and audiohook pipelines. • Implement integrations with messaging channels such as WhatsApp and email gateways. • Build and maintain robust API-based integrations (REST, webhooks, OAuth2, JSON). • Translate business requirements into scalable, production-ready technical architectures. • Troubleshoot complex integration issues across distributed systems. • Work directly with client IT teams, solution architects, CRM administrators, and technical project leads to design and implement solutions that meet enterprise requirements. • Lead technical workshops and solution discussions with client engineering and architecture teams. • Collaborate internally with Project Managers and Customer Success Managers to deliver projects successfully. • Continuously improve internal implementation frameworks, deployment standards, and technical best practices.