• Maintain and improve the internal flows, services, and modules that enable the AI agent to operate stably and efficiently. • Implement technical optimizations aimed at improving performance, resource usage, and response times. • Diagnose, resolve, and prevent agent-related incidents, including root cause analysis and hardening actions. • Develop test agents, experimentation environments, and A/B variants that enable continuous technical iteration. • Perform technical prompt engineering adjustments (context, parameters, configurations) necessary for the agent's operation.

Description As a Full-Stack Sitecore Engineer at ICF Next, you will apply your analytical and critical thinking skills to help solve client challenges. You will work in a fast-paced and diverse environment, enjoy flexible work arrangements, and will have a management team that encourages your career development and growth. This role requires strong web application development skills in a Sitecore/C# development environment, the ability to properly prioritize, own and drive the work, and work collaboratively with multi-disciplinary teams in an Agile environment. The Work ICF supports California State Government customer applications, which are built with Sitecore and React components. The delivery team consists of delivery support, front and back-end developers, UX/UI designers, content strategists, SMEs, business analysts, testers, and infrastructure and security professionals. The team works in 2-week iterations (10-week program increments) to develop new features, functionality, and modernization supporting both Information Technology and Marketing roadmaps. As a contractor to federal or state governments, all hires may be required to complete additional background screenings at the time of hire or any time thereafter as requested. Responsibilities: - Collaborate with cross-functional teams to service a dedicated client account in an Agile environment as a full-stack engineer. - Develop holistic features and/or fixes from a full-stack development perspective for an enterprise-level web application. - Implement and/or introduce modernization to Sitecore and .NET C# applications. - Additionally support the development of Sitecore functionality and/or fixes by implementing the JavaScript, markup, and styling. - Optimize technical documentation standards, internal processes, and solutioning. - Troubleshoot complex systems and 3rd party integrations. - Ensure comprehensive testing and remediation is performed on completed work alongside QA team members, develop unit tests, and support the automated testing efforts with the software Cypress. - Provide accurate documentation and ticket updates to the team’s Microsoft DevOps platform to enable accurate insight into the work being performed. - Help business analysts write out granular user stories by identifying any gaps, breaking down requirements into tasks, and/or providing estimates. - Troubleshoot current and legacy systems. - Talk directly with the client to explain the technical side of the application for any errors found or new features developed. - Participate in agile ceremonies, including sprint planning, daily standups, and retrospective meetings. - Suggest areas for improvement in internal processes along with possible solutions. - Foster client relationship from a technical aspect. - Participate in incident response as a member of the on-call incident management rotation. Required Qualifications: - Must be a U.S. Citizen or Permanent Resident - MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.) - Must be able to travel to California for fingerprinting - 3+ years of experience as a full-stack engineer in conjunction with Sitecore and a bachelor’s degree in Computer Science, Information Systems, Engineering, or related technical discipline OR 7+ years as a full-stack engineer involving the delivery of complex, web application related design/development that includes system integrations with more than one third-party system in addition to integration with Sitecore. - 3+ years of experience developing web applications utilizing modern ES6 JavaScript alongside other frontend technologies/tools. - 3+ years developing and consuming web-based RESTful APIs with JSON payloads. - 3+ years using distributed version control systems (e.g., Git). - 3+ years designing and implementing RDBMS data models, data load processes, as well as optimizing and maintaining those implementations. - 2+ years of experience supporting and resolving items related to web application security. - 2+ years architecting modern web application systems and/or critical website-related system enhancements. - 2+ years working with/around automated configuration management, continuous integration/deployment, and monitoring solutions. - 2+ years modernizing applications and interfaces leveraging containerized applications and microservices. - 2+ years working on web applications with accessibility requirements and standards. - 1+ year of experience developing applications with React. *Please note: All required qualifications listed above must be met and will be reviewed and verified by our government client prior to or following hire Professional Skills: - Strong understanding of HTTP, HTML, CSS, ES6 JavaScript, and Web Standards. - Strong analytical, problem-solving, and time management skills. - Ability to work in a fast-paced, multi-workstream project team. - Very strong oral and written communication skills. - Excellent attention to detail. Preferred Skills: - Experience building with Next.js and Sitecore JSS - Accredited with, or willing to obtain a Sitecore Developer Certification. - Experience with CI/CD pipelines, ideally Azure DevOps. - Experience writing unit tests. - Experience troubleshooting and resolving security vulnerabilities within the application. - Experience working with Sitecore and C# websites. - Experience optimizing frontend build processes with Webpack, Gulp, or similar. - Experience writing stylesheets with SASS, LESS, or Tailwind. - Experience working with React, including functional components and Hooks. - Experience working with Web Components. - Experience working with Cypress for automated testing. - Experience testing and resolving web accessibility compliance items with Deque aXe or WAVE, alongside manual screen-reader testing. - Experience working within an Agile based team, notably via the Scaled Agile Framework (SAFe). - Proficiency in the concepts involved with Object-Oriented Programming (OOP). - Experience troubleshooting complex systems and third-party integrations. Location: We are open to supporting 100% remote work anywhere within the US. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00 Nationwide Remote Office (US99)

• Design and implement modular, versioned semantic models and transformation pipelines that serve as reusable building blocks. • Translate complex business definitions into scalable, interpretable, and trustworthy data entities used across analytics, AI/ML, APIs, and operational workflows. • Implement business rules, calculations, and aggregations in the semantic layer. • Build modular, testable, and versioned transformation pipelines with a strong focus on readability, maintainability, and long-term scalability. • Establish data governance principles to ensure consistency and metrics definitions are standardized and compliant. • Define and implement robust data modeling solutions, ensuring data quality, consistency, and interoperability across the organization. • Partner closely with the data products team to understand business requirements and ensure semantic models align with their needs. • Participate in code reviews, design sessions, and incident resolution—promoting high standards for code quality and operational reliability.

• Own a product outcome — define the hypothesis, design and build the experiment, ship it, read the results, propose what's next • Use the tools available to you to close gaps in your skillset across product, design, engineering, and data. • Work within shared infrastructure: design systems, codebase guardrails, experiment architecture. These are built so you can run without rebuilding foundations • Pull in specialist support across design, engineering, and data when you need a deeper review, not as a default dependency • Work across surfaces — our Professional Networks (HR, Healthcare, Marketing, Ecomm, Fintech) and our B2B Partner Platform — and bring the same outcome focused approach to both • Contribute to the shared context and guardrails that make the whole team faster, not just your own work • Be a part of a team that thrives on collaboration and celebrates autonomy in the building process