Training Tomorrow's Technicians to Become Skilled, Employable and Essential.  About Us  - Big Changes, Better Benefits - Join us today! The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America. At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter. Position Summary The Online Program Coordinator is responsible for supporting the delivery, quality, and scalability of AIM’s hybrid learning programs across multiple campuses. This role ensures a consistent, high-quality student experience by coordinating the intersection of online instruction, campus-based learning, and student support services. This position operates within a cross-functional, matrixed environment, partnering closely with academic leadership, campus leadership, faculty, and administrative teams. The Coordinator plays a key role in managing the day-to-day delivery of the distance learning classroom experience while helping to build scalable processes as the program expands across locations. Key Responsibilities Hybrid Program Delivery & Operations - Coordinate and support the delivery of hybrid programs across multiple campuses, ensuring consistency in the student learning experience. - Manage the operational execution of the distance learning classroom experience, including access, and delivery logistics. - Support course setup, maintenance, and delivery within the Learning Management System (LMS). - Ensure alignment between online instruction and campus-based components of the program. - Assist in developing and implementing processes that support program scalability across sites. Student Experience & Engagement - Serve as a primary point of contact for students in hybrid programs, ensuring a seamless and supportive experience. - Coordinate onboarding, orientation, and ongoing communication for online learners. - Monitor student engagement, attendance, and progress in the distance learning environment. - Partner with Student Services, Financial Aid, Registration, and Career Services to ensure coordinated student support across campuses. Faculty & Instructional Support - Support faculty in the delivery of hybrid and online courses, including LMS usage and classroom technology. - Assist with troubleshooting instructional delivery issues in real time. - Coordinate and support faculty onboarding, training, and ongoing engagement related to hybrid delivery. - Partner with academic leadership to ensure instructional quality and consistency. Cross-Functional & Multi-Site Collaboration - Operate effectively within a matrixed organizational structure, collaborating across academic leadership, campus leadership, and centralized support teams. - Coordinate program delivery across multiple campuses, ensuring alignment in processes, communication, and execution. - Facilitate communication between departments to support student success and program outcomes. - Support campus teams in implementing hybrid program standards and best practices. Technology & Systems Management - Utilize and support Learning Management Systems (LMS) and Student Information Systems (SIS) to manage student data and program delivery. - Maintain accuracy and integrity of student records across systems. - Leverage systems (e.g., Anthology) to support reporting, tracking, and operational workflows. - Troubleshoot and resolve issues related to distance learning technology and student systems. Data, Reporting & Continuous Improvement - Track key performance indicators including student retention, attendance, and student engagement. - Support data collection and reporting across campuses. - Identify trends and recommend improvements to enhance the hybrid learning experience. - Contribute to ongoing process improvement and program optimization. Program Growth & Expansion - Support the rollout of hybrid programs to new campuses. - Assist in developing scalable processes, documentation, and training materials. - Adapt to evolving program needs and contribute to continuous program development. Qualifications Education - Bachelor’s degree required; Master’s degree preferred Experience/Skills - 2–4+ years of experience in education administration, program coordination, student services, or a related field, with experience supporting or managing distance learning or hybrid classroom delivery - Demonstrated ability to work effectively in a cross-functional, matrixed environment, managing multiple priorities across teams, departments, and locations; experience supporting multi-site or campus-based operations strongly preferred - Strong technical aptitude with educational systems, including experience with Learning Management Systems (Canvas or similar) and Student Information Systems (Anthology preferred), with the ability to troubleshoot and resolve issues in a fast-paced environment - Excellent communication and stakeholder management skills, with the ability to collaborate across academic leadership, faculty, and campus teams, and effectively support a diverse student population with a strong student-service mindset - Highly organized and detail-oriented, with strong project management, analytical, and problem-solving skills; able to use data and insights to support student success and program improvement - Self-starter who can work independently while collaborating across teams, with a high level of adaptability in an evolving program environment, and the ability to support occasional evening or weekend program needs - Experience supporting or facilitating training for faculty or staff in educational or technology environments preferred Work Schedule: - This is a full-time, remote role. The position requires regular availability during standard business hours and flexibility to support a multi-campus, multi-state organization as needed. - This role is anticipated to require some travel What We Offer   The anticipated annual salary for this role is $75,000 - $90,000. However, actual compensation will be based on a variety of factors, including the candidate's skills, experience, and geographic location. In addition to a competitive salary, we offer a comprehensive benefits package, including:   - 401(k) and Matching: Secure your future with our competitive retirement savings plan.   - Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.   - Life Insurance: Peace of mind with life insurance options.   - Parental Leave: Support for new parents during important life transitions.   - Paid Time Off: Recharge with paid time off to promote work-life balance.   - Retirement Plan: Additional options to help you save for retirement.   - Employee Assistance Program: Access to resources for personal and professional support.   - Tuition Reimbursement: Invest in your future with financial support for further education. AIM is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.

Job Description We have an opportunity for Learning Management System (LMS) Administrator to join our team. The successful candidate will provide system administration for LMS to deliver training in a variety of settings (i.e., classroom, web, and on-site production facilities) for the LMS. Manages coordination and review aspects of LMS courseware and tracking of all agency courses in JKO production and testing. The successful candidate will also provide a variety of client needs, such as supporting leadership cohorts through self-paced coursework. The ideal fit for this role will be a highly collaborative and motivated self-starter, with strong analytic and organizational skills. Typical responsibilities include: - Provides system administration for LMS and LMS system training as required. - Provides technical support for LMS users, diagnosing and resolving system, access, enrollment, and content issues in a timely manner. Ensures managing and tracking of DHA training courseware in production and testing and conforms to DHA LMS mission and/or program guidelines. - Employs approved LMS instructional methods and materials to conduct training courses. - Collaborates with eLearning team, DHA stakeholders, and Government management. - Liaises with subject matter experts regarding implementation and coordinates courseware gate reviews with customers regarding implementation of courses to LMS - Communicates effectively with leadership. Provides timely notification on items requiring Government action. - Designs and facilitates Train–the-Trainer sessions remotely. - Maintains records of client communication, project progress, required course documentation, and combined feedback for each assigned project. - Leads training for elevated user roles within the LMS system to facilitate cross-functional learning of the system. - Utilizes a quality assurance process to ensure consistency within and between training deliverables and advising on operational enhancements that supports improved quality. Qualifications Requirements - Associate’s degree in Technology in Education from an accredited college or university with at least 2 years of experience in LMS administration; and/or at least 5 years of experience in LMS administration - Self-starter, highly motivated, and a team player. - Meticulous attention to detail. - Proficient with MS Office Tools, namely Teams, SharePoint, Word, and PowerPoint and willingness to learn other tools and applications. - Strong customer service and interpersonal communications. - Experience working in or with the Federal Government preferred. - Genuine desire to learn is essential. - Strong presentation and communication skills in both oral and written form, including proof-reading. - Able to manage competing priorities in a fast-paced environment. - Ability to build, maintain, and manage relationships and partnerships within government and contracting personnel. Desirable Qualities: - Ability to collaborate with peers, subject-matter experts, and project partners by clarifying deliverables and reinforcing outcomes. - Previous LMS experience preferred. - Ability to improve practice based on supervisor, peer, and subject-matter expert feedback. - Strong remote work experience and skills (e.g., Teams, Asana, SharePoint, etc.). - Eager to collaborate and be flexible to meet the needs of clients and adult learners across the agency. #LI-Remote About Us Perks of working at NetImpact Strategies - Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team - Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required - Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays - Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!) - Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications! - Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024! - Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more! ABOUT US NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government. ACCESSIBILITY NOTE NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com.

• Побудувати сучасну навчальну систему для масштабної команди експертів, які щодня напряму впливають на досвід мільйонів користувачів. • Поєднувати креативні підходи із аналітичним мисленням для створення інноваційних навчальних форматів. • Оперативно адаптувати освітні рішення до динаміки бізнесу та запитів команди. • Розробці системних навчальних програм та онлайн-курсів для розвитку експертів Nebula. • Проведенні тренінгів, воркшопів і вебінарів, що формують engaged-екоcистему та зростання команди. • Впровадженні нових підходів у навчання: від інтерв’ю для дослідження потреб до цифрових симуляцій та оцінки ефективності за Kirkpatrick. • Аналізі фідбеку і результатів для постійного покращення форматів та контенту. • Формуванні культури росту та навчання в OBRIO через продумані навчальні рішення та інновації.

Role Description The Training Specialist, Mid designs and delivers end‑to‑end training programs that help users, support staff, and managers effectively adopt new systems, tools, and processes in a mission‑critical federal environment. The role conducts needs analyses, defines learning objectives, and develops blended curricula that combine instructor‑led sessions, virtual training, e‑learning, and performance support materials. Key Responsibilities - Perform training needs analyses and define role‑based learning objectives for diverse user groups such as end users, help desk, and technical staff. - Design and develop blended training solutions including classroom/virtual courses, e‑learning modules, simulations, exercises, job aids, and quick‑reference guides. - Convert complex technical concepts, workflows, and compliance requirements into clear, practical examples, scenarios, and case studies aligned to real program use cases. - Create and maintain reusable templates, storyboards, and content standards to keep training consistent across courses, releases, and delivery channels. - Configure and use learning management systems (LMS) to manage curricula, enrollments, automated assignments, and completion tracking, and to produce training metrics for stakeholders. - Facilitate training events (in‑person and virtual), manage learner engagement and discussions, and adjust delivery based on participant feedback and real‑time observation. - Evaluate training effectiveness using assessments, surveys, on‑the‑job performance checks, and adoption indicators; recommend and implement content and delivery improvements. - Partner with product owners, system administrators, and project teams to keep training synchronized with system changes, agile releases, and deployment timelines. - Support change‑management activities by coordinating training schedules, communications, and readiness activities related to new system or process rollouts. Qualifications - Bachelor’s degree in Education, Training, Human Resources, IT, or a related field, or equivalent work experience. - Typically 4–7 years of experience in technical training, instructional design, or training and development. - Demonstrated proficiency with instructional design methodologies and adult‑learning principles. - Experience designing, developing, and delivering training for technical systems or complex business processes. - Strong communication, presentation, facilitation, and stakeholder‑management skills. - Ability to manage multiple training initiatives simultaneously and meet deadlines in a fast‑paced environment. Preferred Qualifications - Experience working in federal or other highly regulated environments, including alignment of training with policy and compliance requirements. - Experience partnering closely with IT, systems administrators, or product teams to support frequent releases or system enhancements. - Familiarity with common e‑learning authoring tools and collaboration platforms used to create and deliver training content. - Relevant certifications (for example, CPTD, ATD credentials, or equivalent). Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.