• Build and nurture strong customer relationships that drive retention and satisfaction • Lead successful Open Enrollment projects for your entire customer portfolio • Serve as a trusted advisor on benefits administration best practices • Champion customer needs within OSV while ensuring operational excellence • Drive continuous improvement in service delivery and customer experience • Conduct regular customer meetings to review performance, address concerns, and identify opportunities • Provide comprehensive onboarding and training for new customer administrators • Deliver clear communication on system functionalities, industry updates, and project initiatives • Coordinate cross-functional resources to ensure successful project execution • Provide regular status updates to all stakeholders, identifying potential issues early • Maintain deep knowledge of benefits administration, compliance requirements, and industry trends • Stay current on Workday product releases, updates, and system enhancements • Document and maintain Standard Operating Procedures and process workflows • Collect and analyze performance data to drive decision-making • Collaborate with Service Delivery teams to implement improvements • Participate in lessons learned exercises and knowledge sharing initiatives

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. *This will be a remote-based role, but the individual must be based in the Greater Pittsburgh, PA area* We have an immediate opening for an Account Manager with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Account Manager, you will manage a portfolio of top-tier assigned customers within Midwest markets, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business. Who You Are: - 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales - Consistent achievement of sales goals - Excellent communication skills and a consultative approach to identifying problems and finding solutions - Takes ownership of problems and proactively seeks timely resolution - Proficient in Salesforce - Ability to play well with members of your team through collaboration and sharing of learned insights - Passion for Instawork and a strong motivation to maximize revenue and impact on the business - Drive and willingness to exceed expectations with a strong work ethic - Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results - An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems What You’ll Do: - Develop and maintain strong relationships with accounts with a long-term partnership vision in mind - Own both growth and retention metrics for a portfolio of customer accounts - Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations - Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business - Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue - Identify, prioritize, and track progress towards key account metrics and annual quota - Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution - Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership - Collaborate with internal stakeholders across product, engineering, community operations, and finance - Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually For PA-Based Applicants: - The base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay) - This position is eligible for equity in the form of stock options - This position is eligible for Instawork benefits, including: - A variety of medical, dental, and vision plans with coverage beginning on the date of hire - Flexible paid time off - At least 8 paid company holidays annually - Phone stipend - Commuter stipend - Supplemental pay on qualified leaves - Employee health savings accounts (HSA) contribution - Flexible spending plans - 401K plan - Perkspot - discount program through Lumity #LI-Remote Our Values - Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. - Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct! - Always Be Learning We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. - Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description. About Instawork Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started! Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale. Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Ready to make an impact? Learn more at www.instawork.com/about. Personnel Privacy Policy

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. *This will be a remote-based role, but the individual must be based in the Greater San Diego, CA area* We have an immediate opening for an Account Manager with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Account Manager, you will manage a portfolio of top-tier assigned customers within Midwest markets, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business. Who You Are: - 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales - Consistent achievement of sales goals - Excellent communication skills and a consultative approach to identifying problems and finding solutions - Takes ownership of problems and proactively seeks timely resolution - Proficient in Salesforce - Ability to play well with members of your team through collaboration and sharing of learned insights - Passion for Instawork and a strong motivation to maximize revenue and impact on the business - Drive and willingness to exceed expectations with a strong work ethic - Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results - An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems What You’ll Do: - Develop and maintain strong relationships with accounts with a long-term partnership vision in mind - Own both growth and retention metrics for a portfolio of customer accounts - Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations - Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business - Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue - Identify, prioritize, and track progress towards key account metrics and annual quota - Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution - Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership - Collaborate with internal stakeholders across product, engineering, community operations, and finance - Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually For CA Based Applicants: - The base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay) - This position is eligible for equity in the form of stock options - This position is eligible for Instawork benefits, including: - A variety of medical, dental, and vision plans with coverage beginning on the date of hire - Flexible paid time off - At least 8 paid company holidays annually - Phone stipend - Commuter stipend - Supplemental pay on qualified leaves - Employee health savings accounts (HSA) contribution - Flexible spending plans - 401K plan - Perkspot - discount program through Lumity #LI-Remote Our Values - Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. - Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct! - Always Be Learning We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. - Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description. About Instawork Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started! Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale. Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Ready to make an impact? Learn more at www.instawork.com/about. Personnel Privacy Policy

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. *This will be a remote-based role, but the individual must be based in the Greater Houston, TX area* We have an immediate opening for an Account Manager with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Account Manager, you will manage a portfolio of top-tier assigned customers within Midwest markets, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business. Who You Are: - 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales - Consistent achievement of sales goals - Excellent communication skills and a consultative approach to identifying problems and finding solutions - Takes ownership of problems and proactively seeks timely resolution - Proficient in Salesforce - Ability to play well with members of your team through collaboration and sharing of learned insights - Passion for Instawork and a strong motivation to maximize revenue and impact on the business - Drive and willingness to exceed expectations with a strong work ethic - Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results - An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems What You’ll Do: - Develop and maintain strong relationships with accounts with a long-term partnership vision in mind - Own both growth and retention metrics for a portfolio of customer accounts - Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations - Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business - Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue - Identify, prioritize, and track progress towards key account metrics and annual quota - Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution - Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership - Collaborate with internal stakeholders across product, engineering, community operations, and finance - Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually For TX-Based Applicants: - The base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay) - This position is eligible for equity in the form of stock options - This position is eligible for Instawork benefits, including: - A variety of medical, dental, and vision plans with coverage beginning on the date of hire - Flexible paid time off - At least 8 paid company holidays annually - Phone stipend - Commuter stipend - Supplemental pay on qualified leaves - Employee health savings accounts (HSA) contribution - Flexible spending plans - 401K plan - Perkspot - discount program through Lumity #LI-Remote Our Values - Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. - Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct! - Always Be Learning We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. - Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description. About Instawork Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started! Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale. Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Ready to make an impact? Learn more at www.instawork.com/about. Personnel Privacy Policy