• Partner closely with GTM Operations, Revenue Operations, Finance, Product, and Business Systems teams to understand business objectives and translate them into scalable system designs • Develop a long-term roadmap for the Quote-to-Cash ecosystem, balancing innovation, operational efficiency, data quality, and compliance requirements • Serve as a subject-matter expert on end-to-end commercial workflows—Lead → Opportunity → Quote → Order → Billing → Revenue—identifying friction points and recommending durable solutions • Lead requirements discovery, process mapping, and solution design for enhancements to CPQ, CRM, and revenue systems • Drive improvements across Salesforce Sales Cloud and CPQ, with exposure to Service Cloud considered a strong plus • Influence and guide integrations with ERP (NetSuite) and revenue recognition systems (NetSuite ARM), ensuring data consistency and compliant revenue outcomes • Optimize system usability and user experience across the QTC landscape for Sales, Finance, Support, and internal GTM stakeholders • Own the lifecycle of enhancements: discovery, documentation, prioritization, UAT, deployment, and post-launch iteration • Evaluate new tools, vendors, and architectures to support scaling GTM operations • Partner with Finance and RevOps to ensure solutions align with policy, controls, auditability, and ASC 606 revenue recognition guidance • Deliver training, documentation, and enablement to ensure long-term adoption and operational success • Champion architectural consistency and process integrity across GTM systems • Influence without authority—collaborating with technical teams, business owners, and executives to drive consensus • Act as a mentor and thought leader within Business Systems, bringing a disciplined, forward-looking perspective to our systems landscape

• Independently analyze and resolve faults in various applications on Windows and Linux servers • Evaluate and interpret event logs, log files and system messages • Perform and analyze network traces (e.g., with Wireshark) to identify performance or communication issues • Work closely with business departments, developers and external partners to determine the root causes of complex incidents • Plan and execute maintenance tasks such as patching, certificate replacement or configuration changes • Maintain and document system environments and troubleshooting processes • Actively participate in the further development and automation of infrastructure and monitoring solutions • Support the rollout of new systems and technical migration projects

• You'll architect our entire creative workflow from scratch • Develop the prompt library for text-to-video, image-to-video, and image generation that produces consistently exceptional output • Create the quality framework that defines "good/great/exceptional" at SETR • Build the creative testing matrices (how we generate 10+ angles from one concept) • Design the format adaptation system (one concept → UGC, VSL, story ad, testimonial, luxury, etc.) • Document everything so new team members can produce 80% quality in week one, 95% quality by month three • Prove the system works by creating a complete brand from scratch in 48 hours • Run creative strategy sessions to understand clients' brand, offer, and ICP psychology • Produce 8-12 high-performing video ads per month per client • Create unlimited static ad variations for angle testing • Design landing page creative that converts • Iterate based on performance data • Maintain obsessive quality standards—every deliverable should make us proud • Build the training program for new creative team members • Establish the culture of "unreasonable standards" for creative quality • Train others to think strategically about creative, not just execute • Eventually lead a team of 3-5 creative specialists as we expand • Understand conversion psychology and what makes people buy • Study competitor creative and identify gaps and opportunities • Develop unique angles rooted in deep ICP research

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Clinical Systems Analyst reports directly to the Chief Services Officer. The Clinical Systems Analyst will design and perform all aspects of Information Systems and related activities associated with clinical procedures, quality control processes, performance improvement activities and connectivity to other systems. - Work collaboratively with clients to plan, install, implement, and maintain hardware and software solutions - Design, manage, and oversee projects and tasks for our clients - Configure, build, document, test, modify, and maintain software applications - Proactively problem solve and determine the best course of action to meet the needs of our clients and their customers - Work closely with end users to troubleshoot, diagnose and correct problems related to applications by identifying malfunctions in hardware and software - Collaborate loosely with client’s technical team to maintain continuity of process - Conduct system enhancements/new features, build, upgrades/quarterly updates and optimizations - Analyze business requirements and translate into system requirements making necessary revisions to system logic - Perform system customizations including the development of alerts/hard stops, data integration, order generation, automation of document entry and enforcement of adherence to workflows - Abide by HIPAA regulations of confidentiality for all activities and information accessed - Participate in the development of tools and training for end users’ competencies - Ensure clinical upgrades, patches and enhancements are comprehensively planned and tested before applying in the production environment - Establish concise ad-hoc reports - Determine project priorities based on the needs of our clients. Ensure completion of projects in a timely manner to comply with established deadlines. Actively work with Chief Services Officer and clients to determine and or adjust project priorities - Perform and/or oversee ongoing maintenance of the Information Systems and their interfaces, as well as support activities of our clients - Provide technical support to our clients - Provide information and training related to Information Systems to our clients - Problem solves for clients - Develop and maintain good relationships with clients and clients’ staff - Other tasks and projects as assigned by the CEO, or the Chief Services Officer Qualifications - Bachelor’s Degree (Preferred) - Medical Technologist Degree (e.g., MT, MLT, MLS, etc.) (Preferred) - Minimum 3 years of experience in Clinical Processes (Required) - Minimum 2 years of experience in Laboratory Information Systems (Required) - Minimum 3 years of Data Innovations Instrument Manager experience, including Rules (Preferred) - Knowledge of clinical standards, documentation methods and existing practices - Demonstrated technical skills and aptitudes related to all computer related activities - Demonstrated ability to understand all laboratory related computer applications, and the ability to learn and apply new applications and programs Requirements - Ability to handle confidential information - Ability to work independently but also as part of a collaborative team - Ability to work around infectious biological specimens, caustics, toxic chemicals and irritants appropriately and safely - Ability to multitask in a fast-paced environment with rapidly changing priorities - Exceptional verbal and written communication skills - Strong organizational skills - Experience with Microsoft 365 - Ability to work remotely - Ability to travel up to 25%