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Client Service Representative
Location
Texas
Posted
90 days ago
Salary
0
Seniority
Mid Level
Job Description
Client Service Representative
Stewart Title
• Provides Nationwide title, closing, settlement and appraisal solutions for mortgage lenders • Responsible for the assessment and valuation of properties based on Uniform Standard of Professional Appraisal Practice (USPAP) guidelines, federal and state appraisal laws • Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service • Responsible for managing employees directly engaged in client management • Implements and supports strategies and initiatives focused on building and maintaining client relationships • Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively • Follows standard procedures and guidelines • Understands how assigned duties relate to others within the team and how the team integrates with related teams • Impacts own team through the quality of the support provided • Recognizes and solves typical problems; selects solutions from established options • Communicates moderately complex information in routine situations, typically within own team • Works under general supervision with limited ability to modify approach • Individual contributor having no supervisory responsibilities; manages own workload • Performs all other duties as assigned by management
Job Requirements
- High school diploma required; Bachelor’s preferred
- Typically requires 2+ years of related work experience
Benefits
- a variety of health and wellness insurance options and programs
- paid time off
- 401(k) with company match
- employee stock purchase program
- employee discounts
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