With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.Primary Function/General Purpose of Position The Trauma Registrar is responsible for the collection and abstraction of data base elements following the criteria of inclusion for state and/or national trauma databases. The Trauma Registrar, reporting directly to the Trauma Program Manager, supports the organizational requirements for by the State of Ohio and the standards set forth by the American College of Surgeons for maintaining a trauma registry database. Assigns diagnosis and procedure codes for the purpose of research and compliance with state and federal regulations. Essential Job Functions - ​The Trauma Registrar identifies cases for inclusion into the registry data base - Data abstracted will be from various sources including, but not limited, to the electronic medical record, prehospital databases, autopsies reports, and other data sources, either electronic or not that will substantiate the injured patient - The Trauma Registrar will assign ICD-10 CM diagnosis codes and ICD-PCS procedure codes according to the established and published Official Coding Guidelines. - The Trauma Registrar will assign and verify AIS codes required for severity of illness and probability of survival as established through AAAM manual for AIS coding - Daily chart review and data entry into the Trauma Registry on established patients who meet criteria will be performed. - The Trauma Registrar ensures adherence to data management protocols set forth to ensure accurate and timely reporting of data to the organization and regulatory agencies. - The Trauma Registrar assists with performance improvement activities. Licensing/Certification REQUIRED (One or More): - Registered Health Information Technician (RHIT) - Registered Health Information Administrator (RHIA) - Certified Professional Coder (CPC); - Certified Coding Specialist (CCS); - Or other equivalent education and experience - Must complete and pass AIS Coding by AAAM within 12 months of hire (Required) - Must complete and pass ICD-10 Trauma specific coding course within 12 months of hire (Required) - Ongoing data validation scores at the level of 90% accuracy following 12 months of employment and fulfillment of onboarding training requirements. (All levels registrars must maintain- Required) Education - Completion of ICD-10 coding courses (Required) - Completion of college-level Anatomy/Physiology courses (Required) - Completion of college-level Medical Terminology courses (Required) - Associate’s degree in any field that includes two semesters of medical terminology and Anatomy/Physiology, or in medical records coding from an accredited program. (Preferred) Work Experience - Minimum of one (1) year experience working directly with medical records and computer - One (1) – Two (2) year work experience in registry data abstraction/coding Training - Current knowledge of ICD-10-CM and ICD-10-PCS coding principals - Proficiency with MS Office software including email, MS-Word, and MS-Excel. Expert skills with word processing, spreadsheets, and databases. Skills - Abstracting experience using current requirements by state and national regulatory bodies Experience with medical terminology and acronyms related to diagnosis, procedures, complications and comorbid conditions - Experience with accurate and timely data entry and verification to maintain high standards of data quality control - ​Performing daily chart reviews on specific patients. - Assigns ICD-10 and other specialized codes and enters data into the registry. - Interprets medical information. - Attention to detail - Critical thinking - Conflict resolution - Active listening - Relationship building - Ability to function independently and as part of a team and thrive in a fast-paced environment. - Ability to work additional hours if the work warrants it. Hours: - Shift: All - Hours: Varies - Hours per pay period: Varies - Weekend, holiday and on-call rotation required per department policy This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. As a Bon Secours associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) - Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts - Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders - Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Release of Information Specialist I (ROIS I) Summary of Position: The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information. Duties & Responsibilities: - Process medical ROI requests in a timely and efficient manner - Process requests utilizing Verisma software applications - Support the resolution of HIPAA-related release issues - Organize records and documents to complete the ROI process - Read and interpret medical records, forms, and authorizations - Provide exemplary customer service in person, on the phone and via email, depending on location requirements - Interact with customers and co-workers in a professional and friendly manner - Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained - Attend training sessions, as required - Live by and promote Verisma company values - Perform other related duties, as assigned, to ensure effective operation of the department and the Company Minimum Qualifications: - HS Diploma or equivalent, some college preferred - RHIT certification, preferred - 2+ years of medical record experience - 2+ years of experience completing clerical or office work - Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks - Experience in a healthcare setting, preferred - Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred - Must be able to work independently - Must be detail oriented

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. Schedule: Monday - Friday: 8am - 5pm CST or EST ABOUT THE JOB The Referral Coordinator facilitates patient referrals for Marathon Health’s Value Driven Referrals service. Serve as a subject matter expert (SME) in using data and analytic tools to identify the highest quality, lowest cost specialists based on the patient geography, insurance and specific referral needs. Serve as the primary liaison between the patient and the referral specialist office, to ensure that the patient's preferences (urgency, quality, cost, location, availability, accommodations, etc.) are communicated and reflected in the care coordination. ESSENTIAL DUTIES & RESPONSIBILITIES - Be the subject matter expert (SME) for all referral order types to ensure the patient receives the best opportunities for care. Knowledgeable of requirements and special considerations for visits with any specialist type order, requirements for all imaging order types, durable medical equipment, and more. - Interview patients with orders from a Marathon Health provider to obtain patient preferences for care and to obtain any additional medical information necessary for care navigation. Advocate and assist patients in problem solving potential issues related to their care.  - Aid patients, Marathon providers and clinic teammates with inquiries about the best options of care with respect to quality and financial considerations for the patient outside of Marathon Health. - Facilitate the Value Driven Referral service as the assigned direct point of contact for the patient. This includes any actions to schedule appointments on behalf of the patient and communicate appointment details to the patient, specialist office, and Marathon clinic team. - Act as a subject matter expert (SME) to understand the employer’s benefit package and insurance plan. Answer questions from the patient about their insurance plan and how coverage works to empower the patient to make the best choices for their care. - Complete prior authorization requirements for care coverage. This includes providing medical information from the Athena chart like the patient history, diagnosis and the rule-out reason for referral. Provide any information to insurance companies to maximize reimbursement to the clinic and providers. - Deliver exceptional customer service that is in alignment with a concierge service type. - Be available to answer incoming calls on the shared Referral Team phone line and personal calls in a timely fashion. - Responsible to document in multiple systems, such as Salesforce, Athena (EMR), OneNote, Availity (and other insurance sites) and Excel.  - Request medical records post appointment to close the loop on patient care with the strictest confidentiality to maintain company integrity, patient and provider confidentiality, third-party administrator confidentiality and security of all data and records. QUALIFICATIONS High School Diploma and 2+ years of experience in a medical office, central scheduling or in a clinical navigator role or equivalent combination of education and experience. DESIRED ATTRIBUTES - Experience with insurance plans and companies, third-party payer practices and guidelines, and precertification and referral management for insurance plans required. - Experience and ability to interview and obtain medical information from medical providers, medical assistants, and patients in a professional and courteous manner. - Knowledge of and experience with medical terminology and procedural coding required; includes ability to interpret insurance information on PPO/EPO/POS/HMO/QPOS plans. - Knowledge of Privacy Act and HIPAA Privacy Rule standards to maintain compliance, and to secure and protect medical and other protected health information. - Experience successfully working remotely in a virtual setting preferred. - Ability to work remotely in a secure confidential location; in a distraction-free without interruptions environment; with sufficient internet connections; and during the established schedule. - Strong computer literacy with technical expertise using Microsoft Teams and Microsoft 365 including Word, Excel, Outlook, PowerPoint, etc. Experience working on dual monitors preferred. - Excellent written and oral communications skills. Ability to communicate medical information with clients, patients, business leaders and professionals. - Exceptional customer service skills and ability to promote teamwork. Ability to build and maintain trusting relationships by approaching all work with integrity and commitment. - Meticulous attention to detail and excellent time management skills and ability to multi-task, prioritize work, execute a plan, and meet deadlines. - Flexibility and adaptive skills with the ability to effectively manage competing priorities in a constantly evolving workplace in a fast-paced environment. - High level of critical thinking, and creative and effective problem-solving skills. Pay Range: $20.00-23.00/hr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page. Marathon Benefits Summary We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week. - Health and Well-Being: Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire. - Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program - Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule

SUMMARY: Reports to Manager, Pharmacy Operations, under the supervision of a pharmacist and direction of the Medication History Pharmacy Technician Supervisor, the Pharmacy Medication History Technician Specialist, Remote serves as a key and integral part of the progressive pharmacy-managed medication reconciliation practice model. Is responsible for remote services which includes accurately obtaining and compiling current, detailed, and complete home medication history lists and allergies for patients to be admitted to the hospital. Uses all relevant sources to obtain the most current required information including, but not limited to, patient and family interviews, direct contact with outpatient pharmacies, extended care facilities, and provider offices. Accurately documents detailed and verified current home medication list, including relevant related information, in the electronic medical record (EMR). Reviews patient allergy information in EMR, updates as needed. Interacts effectively and compassionately with patients and families. Interacts effectively and professionally with other health care providers at all levels including, but not limited to, providers, nurses, and ancillary support personnel. Participates in continuous quality improvement activities and functions in a manner that contributes to a highly effective multidisciplinary work group. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Establishes and maintains compliance with Brown University Health’s Flexible Work Arrangements Guidelines and Forms. Receives remote notifications of medication reconciliation that need to be completed. Obtains and compiles current, detailed, and complete home medication history list. Medication history list shall include drug name, dose and dose form, frequency, and route of administration for prescription medications, over the counter drugs, and complementary and alternative medications currently taken by the patient. Obtains and compiles patient allergy information including reaction experienced by the patient. Uses all relevant sources to obtain the most current home medication history list and allergy information including, but not limited to, patient and family interviews, direct contact with patients’ outpatient pharmacies, extended care facilities, and provider offices. Communicates home medication list discrepancies identified via the medication history process with the provider and/or pharmacist; hands off unresolvable medication history related issues; tracks follow-up to ensure closure. Refers suspected actual, prevented, and near miss medication errors to a pharmacist for appropriate follow-up and reporting. Serves as a resource to the pharmacist regarding home medication histories and other related information, provides follow-up as deemed appropriate by the pharmacist. Documents detailed and verified current home medication list accurately, including relevant related information, if any, in the electronic medical record (EMR). Ensures patient allergy information, including relevant related information, if any, is correctly documented in EMR, updates if needed. Compiles medication history lists, verifies allergies, and documents in EMR in an efficient and timely manner with the highest level of accuracy. Responds appropriately to providers, nurses and others who request a medication history. Manages, triages, and ensures follow-up in a timely manner. Ensures high quality customer service is provided and displayed at each patient, family, outreach, and team interaction. Exhibits a friendly, pleasant, compassionate, and helpful nature demonstrating a strong customer service orientation when interacting with patients and their families. Directs, triages, or communicates, to the appropriate provider or staff member, questions or inquiries received from the patient and their family which are outside the scope of the medication history technician. Interacts effectively and professionally with other health care providers at all levels including, but not limited to, providers, nurses, and support personnel. Participates in quality assurance activities for the pharmacy-managed medication reconciliation practice model. Participates in quality assessment and improvement activities and medication safety initiatives as they relate to the pharmacy-managed medication reconciliation practice model. Utilizes experience-based knowledge to identify opportunities for improvement related to quality, safety, regulatory, or financial outcomes. Rotates to all applicable medication history work assignments and work shifts. Acknowledges and demonstrates professionalism for self and others. MINIMUM QUALIFICATIONS: EXPERIENCE &BASIC KNOWLEDGE: High school graduate or equivalent degree. Completion of one to two years of college preferred. Maintains current unrestricted Rhode Island Pharmacy Technician licensure. Holds and maintains current National Pharmacy Technician Certification (CPhT) or has a minimum of one-year licensed pharmacy technician work experience in an outpatient pharmacy setting, sits for National Pharmacy Technician Certification (CPhT) exam within first 6 months of hire, and achieves and maintains National Pharmacy Technician Certification (CPhT) within 12 months of hire. Applies for and obtains a Rhode Island Tech II license immediately after notification of successful CPhT certification. Minimum one-year pharmacy technician experience in an outpatient pharmacy setting. Strong customer service presence and verbal and written communication skills necessary to interact with patients, families, physicians/practitioners, nursing, and ancillary support staff. Strong focused and active listening skills including ability to listen attentively while blocking out distractions and to identify key points and ideas. Must possess solid computer skills including Microsoft Office Suite, as well as email and calendar applications. Must be comfortable in using internet web applications and multiple pharmacy and system-wide applications. Work is exact and requires the ability to pay attention to detail and to stay focused to avoid serious error in compiling and documenting home medication lists and verifying allergies. Must be able to multi-task and reprioritize as needed, while maintaining the highest-level accuracy and customer service standards. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Employee will be responsible to establish a secure workspace environment to protect the confidentiality of sensitive information. Sensitive information includes confidential information, protected health information (PHI), and protected identifiable information (PII). Employee will be responsible for costs associated with setting up, furnishing, and managing their remote employee workspace and for costs of maintaining appropriate internet connectivity to access Brown University Health Information Services resources. Work may require extended periods of time spent sitting. Work requires the visual acuity and manual dexterity necessary to operate a computer and input data into EMR using a typical keyboard and computer mouse to navigate screens on a computer monitor. New hires into this position must successfully pass a drug screen in conformance with Rhode Island State Law. INDEPENDENT ACTION: Performs independently within department policies and practices. Refers specific complex problems to supervisor where clarification of departmental policies and procedures may be required. SUPERVISORY RESPONSIBILITY: None. Pay Range: $19.97-$32.96 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903Work Type: Rotating day and evening shifts. Includes weekdays, weekends, and holidays.Work Shift: VariableDaily Hours: 8 hoursDriving Required: No