• Design, implement, and maintain security controls across cloud, on-prem, and hybrid environments. • Lead threat modeling, risk assessments, and security architecture reviews for new and existing systems. • Build and operate detection and response capabilities, including SIEM, EDR, SOAR, logging, and alerting. • Lead investigation and response for security incidents and drive root-cause remediation. • Partner with engineering teams to integrate security into CI/CD pipelines and software development processes. • Conduct security assessments, vulnerability management, and penetration test reviews. • Develop and maintain security standards, patterns, and technical documentation. • Provide technical guidance and mentoring to security analysts and engineers. • Track emerging threats, vulnerabilities, and security technologies relevant to Switchs environment.

• Own end-to-end technical delivery for prospective and existing customers, from requirements through shipped outcomes across rollout, adoption, long-tail support, and expansion. • Partner with Customer Success, GTM, and Engineering to remove blockers fast, align on scope and tradeoffs, and keep execution moving. • Connect and validate customer security telemetry end-to-end, from ingestion and parsing through downstream workflows and outcomes. • Build rapid prototypes, integrations, and workflows for customer-specific needs, then harden the best solutions into reusable deliverables. • Ship code and configuration changes across APIs, permissions, integrations, and notification workflows to improve reliability and time-to-value. • Debug and reproduce issues, fix inconsistencies in data and integration behavior, and drive feedback to Product and Engineering with root cause, fix recommendations, and success criteria.

• Create and maintain an outstanding partnership with customers; • Support the direct delivery of Arctic Wolf network and endpoint security solutions to customers, including tasks such as investigating security events, and configuring, troubleshooting and verifying data sources; • Action or escalate customer requests for guidance, information or support in a timely manner, including coordinating efforts with other teams, as needed. • Proactively interact and communicate with internal and external stakeholders.

• Create and maintain an outstanding partnership with customers • Support the direct delivery of Arctic Wolf network and endpoint security solutions to customers, including tasks such as investigating security events, and configuring, troubleshooting and verifying data sources • Action or escalate customer requests for guidance, information or support in a timely manner, including coordinating efforts with other teams, as needed • Proactively interact and communicate with internal and external stakeholders • The CSE2 role combines aspects of an IT Security Analyst, a Security Architect, and an Incident Response Consultant