USA Sr. Specialist, Sales & Service Support Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sr. Specialist, Sales & Service Support utilizes customer relationship building techniques by making outbound calls to existing customers to engage prospects and customers in deposit, lending and relationship growth. In addition, the incumbent assists the Manager to execute an effective sales strategy; ensures consistent and positive customer experiences; coaches and trains Bankers to maximize sales opportunities and increase the depth of customer relationships. - Performs variety of activities for an LOB designed to support, enhance and increase overall sales performance according to established Company policies and applicable legal and regulatory guidelines. - Administers ongoing sales and marketing support programs equitably according to plan designs and guidelines, which may include sales contests, product promotions, regional programs and other activities. - Provides project coordination to new or existing sales support programs; leads or assists with strategy meetings, determining sales and marketing needs and requirements and generating ideas; provides input and advice based on extensive knowledge of other Company initiatives and industry practices; ensures coordination with other initiatives. - Researches various issues, ideas, problems and opportunities discussed in strategy meetings to generate additional information to add to projects. - Creates project plans, adding ideas from research and ensuring that issues, concerns and priorities identified in meetings and other communications are addressed. - Implements project plans; communicates with various internal personnel, corporate marketing and other Company departments and outside vendors to coordinate assigned programs and complete projects; resolves problems by coordinating with necessary individuals as needed; secures approvals as necessary. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Associate's Degree or equivalent work experience: Finance, Business Administration, Insurance, Economics, Communications or Equivalent field. - Required. - 3+ Years Project management experience, including ability to coordinate resources and prioritize tasks under deadline. - Required. - Strong knowledge of sales support and effective sales enhancement techniques within the industry. - Ability to work independently and set appropriate priorities to meet deadlines. - Strong analytical and evaluative skills with ability to measure program performance and make recommendations for improvement. - Vendor relationship experience helpful. - Attention to detail. - Self motivator and creative thinker. - Experience coaching and influencing others to achieve goals. - Excellent communication skills, including strong presentation skills and writing ability. - Maintains appropriate sales licensing . - P.C. software applications (e.g. Excel, Word, Access, Callidus, PeopleSoft, etc.). - Database record maintenance and reporting. - Preparation and presentation of materials. - Thorough knowledge of departmental and bank products and services. Certifications: - FINRA Series 7, 63 and 65 (or 66) Securities Licenses and Life/Health Insurance licenses. - Preferred. It Would Be Nice For You To Have: - Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. - Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $52,500.00 USDMaximum: $92,500.00 USD We Value Your Impact: Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Job DetailsJob Location: Nevada - Nevada, NVPosition Type: Full TimeSalary Range: $17.50 - $21.50 HourlyIt's truly an exciting time to be a part of Vimo ®! At Vimo, we are committed to building each other up and infusing a motivating and positive work environment. Our vision has always been to make finding and enroll in health insurance simple—this is more important now than ever before. We are looking for Remote Consumer Eligibility Specialist to join our elite teams. As a Remote Consumer Service Representative, you’ll deliver an amazing consumer experience, helping millions of consumers across the country navigate the mystery of health insurance enrollment through our award-winning cloud-based tools. Responsibilities Consumer Support: Handle inbound and outbound calls, providing the highest level of service consistently. Primary Focus: Interview applicants to collect essential financial details to facilitate the healthcare enrollment process. Data Entry: Accurate application data entry and management of online chat inquiries. Problem Solving: Utilize creative problem-solving skills to assist consumers with plan selection and eligibility determination. Compliance: Interpret and follow defined procedures, policies, and regulated guidelines for all communication channels. Training: Participate in extensive self-study and testing; maintaining eligibility is dependent upon passing required certification exams. Required Qualification: Minimum 1–2 years of experience interpreting and applying Medicaid policies and regulations, determining Medicaid eligibility in a public assistance or professional environment. Previous Eligibility or Managed Care Organization (MCO) Enrollment Counseling Specialist are encouraged is a plus. Moderate to advanced computer skills with a high level of comfort learning new technology Excellent verbal and written communication skills with a self-motivated, success-driven attitude Preferred Experience: Bilingual (Spanish/English) is a plus. RequirementsTo be successful in this remote role, you must have a dedicated, private, and secure workspace and meet the following: Age: Must be 18 years of age or older. Background: Must complete a background check and drug test within 3 days of offer. Connection: Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required. Compatibility: NOT compatible with Mobile Internet Service Providers (e.g., T-Mobile), Satellite, Wi-Fi internet access, or Wi-Fi adapters/extenders. Internet Speed: Minimum 35 mb/s with ethernet. Hardware: Personal device with a functioning camera is required for the initial 3-week training period. Pre-Employment Assessment: Candidates will be evaluated on a core competency set that includes written and verbal communication, technical proficiency (computer and internet navigation), and fundamental mathematical skills. What we offer Competitive Pay: $17.50 per hour, plus performance incentives. $19.50 Spanish Bilingual per hour, plus performance incentives. Paid Training: Committed full attendance for a paid 3-week training period. Growth: Many opportunities to grow within the largest state-based marketplace footprint in the country.

Are you ready to work from anywhere, set your own schedule, and break free from the traditional 8–5 routine? Do you want more flexibility, greater earning potential, and the freedom to take control of your time and career? If you're self-motivated, driven, and ready to grow in a supportive remote environment, this opportunity could be exactly what you’ve been looking for. Summit Sky Consulting is actively seeking highly motivated, goal-oriented Sales Customer Representatives to join our growing remote team, offering a fully work-from-home opportunity that allows you to build a rewarding career while delivering exceptional service and driving sales performance from the comfort of your own home. What We Offer Uncapped commission and unlimited earning potential Flexible schedule, fully remote work-from-home setup No experience required - we will train you Full time with lots of opportunity to grow Pre-qualified leads (no cold calling) Training, mentorship, and digital tools for success Access to life insurance, medical and healthcare exchange benefits What You’ll Do Build virtual relationships with pre-qualified clients Provide tailored financial solutions (Life Insurance, IUL, Annuities) Present strategies via Zoom or phone Manage your pipeline using our CRM system What We’re Looking For Strong communicator with virtual sales experience a plus Independent, motivated, and results-driven Passionate about helping families achieve financial security Position Detail This is a 1099 commission-only role with truly unlimited earning potential. There’s no ceiling on your income, top performers regularly reach six figures or more by following our simple, step-by-step system. With warm leads and daily commission payouts, high income is easier and faster to achieve than in most traditional sales roles. Apply today and launch your remote sales career with Summit Sky Consulting!

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role offers the opportunity to play a key part in delivering outstanding customer experiences within a fast-growing technology environment. As a Customer Support Specialist, you will serve as the first point of contact for users, helping them navigate the platform while ensuring their questions and issues are resolved quickly and effectively. In addition to direct support, you will contribute to building scalable support resources such as documentation, automation, and knowledge base content. The position combines hands-on customer interaction with operational improvement initiatives that enhance the overall support experience. You will collaborate with product, engineering, and internal teams to share insights and improve platform functionality. This role is ideal for someone who enjoys solving problems, learning new technologies, and contributing to a customer-first culture. - Act as the primary point of contact for inbound customer support inquiries, providing timely and thoughtful assistance through chat-based support channels during standard business hours. - Guide customers through platform features and workflows, ensuring a smooth and positive user experience throughout their journey. - Develop deep product expertise to troubleshoot issues, answer questions, and support internal teammates with platform knowledge. - Maintain and continuously improve self-service resources such as help center articles, tutorials, and product documentation to support scalable customer support. - Analyze user sessions and support interactions to identify friction points, recommend improvements, and help optimize the customer experience. - Collaborate with product and engineering teams by sharing customer feedback, reporting bugs, and assisting with testing new product features. - Track support trends, customer feedback, and recurring issues to provide insights that inform product and operational improvements. - Contribute to improving support operations through automation, faster response times, and enhanced documentation. Qualifications - Bachelor’s degree or equivalent professional experience. - At least 3 years of experience in customer support or a customer-facing role such as customer success, account management, or consulting. - Strong ability to quickly learn and navigate new software platforms, ideally with experience in SaaS environments. - Familiarity with accounting or finance-related tools (such as QuickBooks, Sage Intacct, or similar platforms) is a plus. - Excellent verbal communication skills and a strong customer-first mindset. - Exceptional written communication skills with the ability to produce clear, concise, and professional documentation. - Analytical mindset with curiosity to understand customer workflows and identify areas for improvement. - Ability to thrive in a fast-paced startup environment while managing multiple priorities. - Comfortable working remotely and collaborating effectively within distributed teams. - Experience using customer support and collaboration tools such as Intercom, Jira, Slack, or similar platforms is advantageous. Benefits - Competitive salary and stock option opportunities. - 401(k) retirement plan with employer matching contributions. - Comprehensive medical, dental, and vision insurance, including health plan options fully covered for employees and their families. - Monthly wellness stipend to support personal health and well-being. - Generous parental leave for both maternity and paternity. - Remote work flexibility, including a stipend to set up your home office workspace. - Generous vacation policy supporting work-life balance and travel flexibility. - Team-building activities, company retreats, and branded merchandise. - Opportunity to collaborate with a motivated and high-performing team in a supportive, people-focused culture.