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Tucows logo
Tucows

Making the Internet better since 1993. We're in the business of building platforms that keep people connected.

Inside Sales Representative

Location

United States

Posted

133 days ago

Salary

$44K - $48K / year

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Inside Sales Representative

Tucows

• Consistently meet or exceed monthly sales goals and performance metrics • Provide an extraordinary customer experience in every interaction • Promptly answer incoming calls and live chats • Assist customers in selecting the right internet (and optional mobile) plans • Thoroughly update lead status, customer records, and interaction notes in our CRM • Make outbound follow-up calls and/or send emails to sales leads • Maintain up-to-date product knowledge of our internet, mobile, and value-added service offerings

Job Requirements

  • At least 2 years of experience in an inside sales or similar customer-facing sales role
  • Demonstrated success in meeting or exceeding sales targets or quotas in previous positions
  • High school diploma or equivalent is required
  • Excellent interpersonal, verbal, and written communication skills
  • Detail-oriented with strong analytical and problem-solving abilities
  • Able to think on your feet and adjust your communication style
  • A customer-centric attitude
  • High level of accountability and personal drive
  • Tech-savvy and comfortable using CRMs and similar software

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Commission based on performance

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