• Engage customer stakeholders to understand desired business outcomes and define success criteria • Articulate to customer stakeholders the value of recommended solutions and approach • Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements • Synthesize requirements to create clear and comprehensive user stories and solution design documentation • Perform fit-gap analysis between Salesforce functionality and client requirements • Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality • Develop innovative industry accelerators and contribute to thought leadership white paper development • Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources • Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner • Develop a training curriculum and deliver training sessions to the solution’s end users • Work with the Guidehouse Project Manager to manage a project to scope, budget, and timeline expectations

• Guidehouse is seeking a Salesforce Technical Architect to join our Platforms Capability Group. • Lead the technical design of Salesforce solutions, ensuring alignment with client business needs and platform best practices. • Architect and implement Salesforce Public Sector Solutions, including complex data models, integrations, and automation. • Manage end-to-end technical delivery across all phases: discovery, design, development, testing, deployment, and support. • Provide pre-sales technical support, including solutioning, effort estimation, and staffing recommendations. • Conduct technical discovery sessions to understand client requirements and translate them into scalable architecture. • Design and oversee integration strategies with third-party systems using APIs, middleware, and ETL tools. • Guide data migration efforts from legacy systems to Salesforce. • Ensure technical feasibility, performance, and security of proposed solutions. • Mentor developers and junior architects, providing hands-on technical coaching and code reviews. • Stay current with Salesforce product releases, emerging technologies, and platform capabilities. • Contribute to practice development, including reusable assets, accelerators, and delivery frameworks. • Collaborate with cross-functional teams to drive strategic initiatives and client success.

• Lead detailed requirement gathering sessions with customers and worked with the Komodo delivery team to ensure a comprehensive list of requirements was documented • Determine the overall solution design for customer projects, including all Salesforce components, data and application integration, and selection of third-party tools • Lead a team of configuration specialists and business analysts to create and document our solutions • Lead customers through design reviews to refine and iterate on the solution design • Participate in customer training sessions and other implementation initiatives to contribute to overall project success across all deliverables

• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals. • Participate in design phases for medium to large projects and programs, identifying, tracking, and resolving technical issues. • Design and deliver small to medium tasks, working individually or as a team. • Work with Product Owner and Solution Architect to understand and determine the best mix of development and technical solutions to meet business requirements and project objectives. • Participate in all aspects of implementation, planning, and coordinating activities. • Recommend system solutions by comparing advantages and disadvantages of different approaches. • Provide technical support and monitoring, maintain software and infrastructure in production, create and maintain documentation related to important support processes, and provide support for production issues. • Effectively communicate and build rapport with team members, stakeholders, and business partners using a variety of techniques and collaboration from initiation to close. • Resolve conflict/issues of medium complexity and escalate to others when appropriate. • Produce and communicate appropriate level of status to senior management. • Take responsibility for the software deployment pipeline for automating the continuous deployment of code and following DevOps practice. • Participate in code reviews to provide and gain constructive feedback on code.