This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a high-caliber Program Manager to work directly with the CEO on the company’s most strategic projects. The first mission is one of our highest-priority initiatives: leading a cross-functional transformation from legacy PMS to our new AI-first platform. This is not a PMO coordination role. It is a founder-mode execution role. You will work directly with the CEO and help turn strategic ambition into execution and results. Your key responsibilities include: - Lead strategic projects that directly impact revenue, customer migration, and product adoption. - Drive the transformation from legacy PMS to AI-first PMS by coordinating work across Engineering, Product, Onboarding, Support, and commercial teams. - Own program structure, operating cadence, milestones, risks, dependencies, bottlenecks, and executive follow-through. - Build clear reporting on progress, migration readiness, commercial impact, and blockers. - Use data and AI tools for analysis, triage, synthesis, and decision support. - Step into messy situations, create clarity, and drive action without perfect information. Qualifications - 2+ years experience at a top-tier consulting firm. - Extreme ownership, strong judgment, and low ego. - Strong program management experience in a high-performance environment. - Proven ability to drive complex cross-functional initiatives with senior stakeholders. - Strong analytical skills and working with data to diagnose issues and drive decisions. - Comfort using AI tools for research, analysis, synthesis, and workflow acceleration. - Excellent communication skills and the ability to bring clarity to complex topics. - Comfortable going deep in the details while staying focused on business outcomes. Benefits - The chance to work in a meaningful industry and in a fast-growing, global company on a path to changing digital healthcare. - Competitive compensation and benefits. - Learning and professional growth opportunities. - The tools you need, and enjoy using. - Frequent company events and talented colleagues from around the world.

• Develop and execute on a clinical reporting and technology roadmap aligned with the village clinical strategy. • Collaborate with the clinical strategy teams, the analytics and reporting team, the technology teams, the clinical services team, the field operations teams, to develop a technology and reporting prioritization process and ensure the process is maintained to support clinical initiatives. • Develop and maintain standards of excellence for field reporting and analytics to ensure high quality field user experience for reports and technology. • Provide leadership and direction to the team. Responsible for performance development, performance management, retention, team assignments, and teammate relations. • Work directly with your managers to create a sustained culture which drives patient safety, compliance, and outcomes.

• Maintain 100% accuracy in registering customer information and data related to Microsoft programs. • Develop deep expertise on every detail of Microsoft's partner programs. • Closely monitor all Microsoft communications, news, and program updates to identify any impacts. • Ensure all Microsoft-related documentation and knowledge is kept up-to-date and easily accessible. • Proactively communicate changes and impacts to internal teams, resellers, and customers. • Pursue and claim all eligible Microsoft funds and incentives.

• Managing and structuring team workload effectively (we use Jira as a tool) • Establishing clear project tracking systems and maintaining visibility across all active initiatives • Creating standardized processes for project intake, prioritization, and delivery management • Proactively following up with team members and identifying dependencies to surface potential delivery risks • Implementing early warning systems and mitigation strategies to ensure on-time delivery • Maintaining regular communication cadence with all stakeholders to track progress and resolve blockers • Receiving and evaluating requests from stakeholders, challenging business assumptions before adding items to the backlog • Acting as a bridge between business stakeholders and delivery teams to ensure clear requirements and realistic expectations • Facilitating effective communication and managing expectations across all organizational levels • Acting as PMO for strategic bets within the CCO organization, ensuring visibility and progress reporting to the COO office • Running bi-weekly prioritization meetings with the team based on capacity planning and skills assessment • Developing and maintaining team capacity models to optimize resource allocation • Balancing competing priorities while ensuring strategic alignment and team sustainability • Following up with stakeholders post-implementation to measure and ensure value capture from delivered initiatives • Establishing metrics and KPIs to track initiative success and team performance • Driving continuous improvement in processes and delivery methodologies