• Acts as a primary point of contact for customers regarding training inquiries, registrations, hosting opportunities, and logistics. • Provides timely responses to customer questions related to training schedules, rosters, payments, credits, scanners, and learning access. • Coordinates instructor-led and hosted training classes, including identifying demand, determining locations, and aligning with hosting agencies. • Manages class scheduling calendars and maintains accurate records across tracking tools and systems. • Oversees registration processes for instructor-led and eLearning training, ensuring accurate collection of attendee information. • Maintains and updates class rosters across tracking tools, monitoring capacity, attendance, and changes. • Tracks payments, credits, and outstanding balances, ensuring accuracy across systems and reports. • Collaborates with marketing teams to advertise training offerings through approved channels. • Ensures training banners, listings, and promotional assets are current and accurately reflect available classes. • Prepares training materials, certificates, name tents, and supplies prior to class delivery. • Coordinates with instructors to ensure materials, equipment, and logistics are in place before travel or class start dates. • Maintains accurate training data across spreadsheets, Smartsheets, and internal systems. • Tracks class attendance, payments, credits, revenue, and outstanding balances.

Title: Instructional Faculty, Special Programs for CERF Location: CA United States Job no: 529576 Job Description: The School of Information (SOI) offers three master's degree programs, MLIS (Masters in Library and Information Science), MARA (Masters in Archives and Records Administration), MS in Informatics and an undergraduate degree in Information Science and Data Analytics (BSISDA). All degrees are delivered 100% online asynchronously. All communication with students and faculty is conducted 100% online. Brief Description of Duties - Faculty teach in their areas of specialty. We have a very wide ranging curriculum. - All faculty are responsible for effective curriculum preparation, syllabus and accessibility compliance, review and grading of assignments and work, holding office hours, texts and readings, overall support of student learning and professional development, and working collaboratively with faculty and staff to promote student success. - All faculty also support activities and preparation needed to maintain accreditation. - To ensure teaching presence in our online classes each iSchool faculty member must include one or more of the following types of recorded (video or audio) content for each week or module: - Introductions to weekly/unit content and activities - Announcements - Regular (Weekly/unit) updates - Responses to assignments or discussions - Short lectures - The candidate must demonstrate awareness and experience understanding the needs of a student population of great diversity - in age, abilities, cultural background, ethnicity, religion, economic background, primary language, sexual orientation, gender identity, and academic preparation - through inclusive course materials, teaching strategies and advisement. - Faculty shall organize all their classes within the Canvas Learning Management System (LMS). - All classes must be offered and meet as scheduled throughout the entire semester or term, in the mode assigned and listed in the schedule of classes (i.e., asynchronous, synchronous, bichronous, in-person, or hybrid). Required Qualifications - Applicants must have: - An earned master's degree or doctorate in field - Professional or academic work experience - Knowledge of the subject matter of the discipline to which the individual is assigned. - Applicants should demonstrate an awareness of and sensitivity to the educational goals of a multicultural population as might have been gained in cross-cultural study, training, teaching and other comparable experience. Preferred Qualifications - Online teaching experience Compensation Salary range placement is determined by qualifications and experience. The rates shown below by range are the anticipated salary from the applicable Faculty Salary Schedule - 2322 to be paid per WTU in Special Session programs (a typical course is 3 WTUs). As the salary schedule indicates, compensation may be reduced if enrollment targets are not met. L-A / Range 2: $2279 per WTU L-B / Range 3: $2497 per WTU L-C / Range 4: $3146 per WTU L-D / Range 5: $3977 per WTU Conditional Offer The work for this faculty position is located in the State of California. Employment is contingent upon US residence and proof of eligibility to work in the United States. Proof of immunization against COVID-19 or proof of a medical or religious exemption and compliance with testing protocols is required for employment. Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Appointment is contingent upon budget and enrollment considerations and subject to order of assignment provisions in the collective bargaining agreement between California State University and California Faculty Association. These provisions state the "Order of Work," or the order in which available courses must be assigned to faculty, starting with tenure line faculty and ending with new lecturer appointees. San José State University: Silicon Valley's Public University Located in the heart of Silicon Valley - one of the most innovative and diverse regions in the world - San José State University is the founding campus of the 23-campus California State University (CSU) system and the first public university in the West. The 2020 #1 Most Transformative University in the nation according to Money Magazine, San José State is an essential partner in the economic, cultural, and social development of Silicon Valley, the Bay Area, and California. SJSU is a top-200 school nationally in research funding and second highest in research productivity in the CSU system. Cutting-edge research, combined with world-class scholarship, student-centered learning opportunities, and experiential and interdisciplinary programs, allows SJSU to provide transformative opportunities that advance the public good locally and globally. San José State enrolls more than 36,000 students - many are historically underserved, and around 45% are first-generation and 38% are Pell-recipients. SJSU is a Hispanic Serving Institution (HSI) and an Asian American and Native American Pacific Islander (AANAPISI) Serving Institution. The university's commitment to social justice extends from its vibrant, inclusive campus to an international network of over 275,000 alumni. As such, San José State is committed to increasing the diversity of its faculty so our disciplines, students, and community can benefit from different and divergent cultural and identity perspectives. Equal Employment Statement San José State University prohibits discrimination on the basis of Age, Ancestry, Caste, Color, Disability, Ethnicity, Gender, Gender Expression, Gender Identity, Genetic Information, Marital Status, Medical Condition, Military Status, Nationality, Race, Religion, Religious Creed, Sex, Sexual Orientation, Sex Stereotype, and Veteran Status. This policy applies to all San José State University students, faculty, and staff as well as University programs and activities. Reasonable accommodations are made for applicants with disabilities who self-disclose. Note that all San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

• Lead, refine, and scale the company’s performance management processes (annual, mid-year, quarterly, etc.). • Partner with leaders to ensure performance expectations, feedback, and development conversations are consistent and high-quality. • Provide coaching to managers and employees on performance improvement, goal-setting, growth, and feedback. • Work closely with Head of People and Head of Delivery to update and maintain career paths, competencies, and progression frameworks across functions. • Establish learning and development programs that support career growth and organizational needs for our client facing talent. • Serve as a trusted advisor to assigned business units, supporting engagement, team health, and development needs.

• Lead the provision of training and TA to SUD treatment and recovery service providers related to the development and implementation of evidence-based practices both virtually and onsite as needed. • Lead the development of training and TA deliverables such as toolkits, online learning courses, webinar presentations, and learning collaboratives. • Provide input to inform decisions regarding training and TA processes, including determining scope of work, necessary resources, learning modality, and timeline. • Collaborate closely with Altarum staff and external expert consultants across projects. • Work directly with clients to ensure that tasks are executed successfully and meet high-quality standards. • Provide consultative expertise and recommendations to clients and grantees, as requested. • Manage project execution including team staffing, communication, budgets, and delivery of project deliverables. • Contribute to Federal, State, and philanthropic proposal efforts, as needed.