• Design, develop, and implement large-scale distributed systems to handle substantial data volumes, ensuring scalability, low latency, and fault tolerance • Architect and implement APIs and event-driven solutions to meet system requirements and enhance functionality • Diagnose and resolve complex production issues across services and the technology stack, delivering both code and data fixes • Create and execute comprehensive unit tests, API tests, regression tests, and performance tests to ensure the reliability and efficiency of the system • Work closely with cross-functional teams to promptly address and resolve production incidents, ensuring minimal downtime and swift recovery

• Writing ASP.Net code that is reliable, self-documenting, and performant. • Maintaining technical documentation of software module functionality, business rules, and database interaction. • Creating and maintaining test instructions for software modules based on changed or new functionality. • Performing complete software testing when a module is changed or on an otherwise as-needed basis. • Consulting and coordinating with database developers, report developers, cyber experts, and on-site subject matter expert (SME) support regarding recommendations for system requirement modifications, enhancements, and performance issues. • Attending weekly meetings.

• Write database procedures, functions, and triggers • Optimize, rewrite and debug complex SQL queries, explain plans and PL/pgSQL to ensure database performance • Create automation for repeating database tasks • Write Unix shell scripts including PL/pgSQL and schedule them • Monitor stale schemas, tables and vacuum/analyse them regularly • Manage large partitioned tables including the indexes

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role We are seeking a highly analytical and technically skilled Software Engineer II to join our team. This role is ideal for someone with deep experience in HCM integrations for benefits, interface analysis, and system troubleshooting—particularly within SAP SuccessFactors, SAP Employee Central Payroll, SAP CPI, Helix, and other HR platforms. As a key contributor, you will support and enhance the connectivity between HR, payroll, benefits, and legal systems through robust interface design and job scheduling. You’ll work closely with internal teams and external vendors to ensure seamless data exchange, system reliability, and compliance. Location This is a work from home position within the US. The Main Responsibilities Primary Responsibilities - HR, Benefits, Payroll & Legal Interface Analyst - Investigate and resolve system interface issues with a strong focus on root cause analysis and effective problem-solving - Analyze complex data sets and ensure seamless integration across HR, finance, legal, and external vendor systems - Collaborate with internal HR teams, external vendors, and cross-functional departments to maintain and enhance system connectivity - Translate functional business requests to technical design documents - Translate technical program to user testing needs - Recommend system enhancements to improve operational efficiency and troubleshoot and resolve interface-related issues to ensure reliable data flow - Translate business requirements into technical specifications, including secure transport protocols. - Implement and maintain robust data security and confidentiality controls. - Maintain integration calendars and monitor job execution daily. - Provide ongoing system support and training to internal users. - Daily production support troubleshooting - Partnership in Benefits Enrollment changes and impact on Payroll and Vendor Integrations Job Scheduling & Monitoring Manage and monitor HCM-related job schedules, primarily involving integrations with: - SuccessFactors Employee Central - Employee Central Payroll - S/4 - Helix - External vendors and internal applications What We Look For in a Candidate • Expertise in system interface design and data integration methodologies. • Strong understanding of data structures and database correlations. • Familiarity with HRIS data structures and business processes (e.g., employee lifecycle, payroll, benefits). • Exceptional analytical and problem-solving skills. • Clear and confident communication abilities, both verbal and written. Technical skills in: - SAP SuccessFactors - Employee Central Payroll - SAP HCM systems or Other HCM Platform - SFTP and file transfer protocols - SAP CPI / SAP Integration Suite - Success Factors Integration Center - Helix - Employee benefit plans - Team-oriented, adaptable, and self-driven. Qualifications • Minimum 5 years of experience in interface analysis or a related role. • Proven success in managing and delivering technical projects Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $67,703 - $90,270 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $71,088 - $94,784 in these states: CO HI MI MN NC NH NV OR RI $74,474 - $99,297 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:BenefitsBonus Structure Requisition #: 341526 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.