Overview LMI is seeking a Training Operations Lead to support enterprise supplemental training and adoption services for the VA deployment of Genesys Cloud CX across 65+ contact centers. The training operations lead is responsible for day-to-day execution of enterprise training operations, maintaining the Integrated Master Training Schedule, aligning delivery with deployment waves, and ensuring schedule integrity during overlapping migrations. This position is ideal for a proactive, detail-oriented professional who enjoys working in a fast-paced environment with multiple stakeholders. Remote work is acceptable with flexibility to go into the office based on client’s request. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities - - Maintain the Integrated Master Training Schedule aligned to deployment waves. - Coordinate training readiness with VA stakeholders and system integrators. - Oversee trainer assignments and resource allocation. - Track training completion and adoption metrics. - Produce weekly and monthly status reports. Qualifications Required - 10+ years supporting federal IT or enterprise training programs. - 5+ years managing scheduling or multi-workstream coordination. - Bachelor’s degree required. - Self-motivated, reliable, and dependable with excellent interpersonal and communication skills. Preferred - Experience supporting VA modernization initiatives. - Knowledge and experience with government large-scale transformation efforts. - Experience with Cloud-based CC technologies (e.g., Genesys, Avaya, NICE). Additional Information - Security clearance: Public Trust (VA) The target salary range for this position is $90,000-$130,000. The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are currently seeking a REMOTE Instructional Designer (2-month contract) to support an External Academy learning platform that prepares Experts across a global financial product ecosystem. This is a hands-on design and development role focused on building and migrating assessments into Articulate 360 as part of a broader effort to bring learning and certification experiences fully in-house. The ideal candidate enjoys translating complex workflows into clear learning experiences and using AI tools to accelerate development and quality review. The Academy LMS is Docebo, and this role is essential to ensuring learners have a smooth, engaging, and successful training journey. What You’ll Do - Design and build Storyline-based learning and assessment experiences - Convert existing exams from a third-party platform into Articulate Storyline - Build and structure multiple-choice and scenario-based assessments - Support simulated learning experiences that mirror real product workflows - Collaborate with program teams to ensure assessments align with learning objectives - Use Storyline variables, triggers, and logic to support assessment functionality - Review learning content for accuracy, usability, and consistency - Use AI tools (ChatGPT, Gemini, etc.) to accelerate development and quality review Qualifications - 2+ years instructional design with a focus on development - Experience with Articulate Storyline and Synthesia - Experience with JIRA - Experience integrating AI tools into your workflow (Gemini, ChatGPT) - Comfortable explaining technical concepts to both technical and non-technical audiences - Strong analytical, problem-solving, and troubleshooting abilities Benefits - 1099 or C2C Contract Details (No W2) - 2 month contract (NO extension) - 100% Remote (U.S. or Canadian candidates only) - Start date: March 2026 - 40 hours per week - $30-$40/hour (C2C or 1099), based on experience - Standard U.S. business hours (EST/CST/MST/PST) - Heavy Slack collaboration - Laptop provided - Portfolio REQUIRED You’ll Thrive in This Role If You… - Self-starter who can work independently and in team environments - Interested in expanding your AI experience - Passion for enhancing learner experience and going the extra mile to support customer success - Capable of identifying opportunities to improve support processes and learner outcomes - Effective communicator who can navigate cross-functional teams and diverse customer personas

About the role Heggerty is seeking experienced, facilitators to deliver high-quality professional development to teachers and school leaders. In this contract role, consultants will facilitate engaging virtual and in-person training sessions, equipping educators with the knowledge and confidence to implement Heggerty’s evidence-based literacy practices. Ideal candidates will have deep knowledge of structured literacy and reading development and prior experience in consulting, facilitation, and professional development delivery, especially in literacy instruction. This role is perfect for individuals who have transitioned out of the classroom but remain committed to improving student outcomes by partnering with educators and school leaders. This is a needs-based, contract position throughout the school year with peak demand during back-to-school months, requiring flexible availability and extensive travel. What you'll do - Facilitate Professional Development: Deliver engaging, research-based training sessions on the Heggerty curriculum, both virtually and in-person, to support educators in effective implementation. - Adapt to Educator Needs: Tailor training approaches to meet the unique contexts of schools and districts, ensuring professional development is practical and impactful. - Manage Session Logistics: Coordinate professional development sessions, including scheduling, sharing materials, sending follow-ups, and ensuring a seamless learning experience. - Stay Current & Collaborate: Participate in onboarding, routine training, and internal meetings to stay informed on product updates, instructional best practices, and training enhancements. - Support Educator Learning: Serve as a knowledgeable resource for participants, answering questions and providing guidance during professional development sessions. - Ensure Professionalism & Preparedness: Independently manage travel and scheduling commitments during peak training seasons. - Provide Feedback & Professional Communications: Act as a liaison between Heggerty and our partners as a “voice of Heggerty” and ensure that issues and needs are communicated to all parties in a timely and effective manner. Qualifications Educational & Professional Background: - Bachelor’s degree in education, literacy, or a related field (advanced degree in literacy, reading science, or a related field strongly preferred). - Relevant certifications in literacy instruction, structured literacy, or dyslexia intervention (e.g., LETRS, Orton-Gillingham, or similar) are a plus. - Experience delivering professional development to educators in various learning formats (webinar, in-person, asynchronous). - Prior classroom teaching experience, with a strong foundation in evidence-based literacy practices. - Familiarity with Heggerty curricula and relevant instructional approaches aligned with the Science of Reading and best practices in literacy instruction. Technical & Instructional Skills: - Expertise in using educational technologies to support student and teacher learning. - Strong facilitation skills with the ability to engage adult learners and apply best practices in professional development. Communication & Organization: - Excellent oral and written communication skills. - Ability to adapt professional development sessions to meet the needs of diverse educators. - Detail-oriented with strong organizational skills, able to manage logistics for training sessions. Technology & Workspace Requirements: - Proficiency with Google Workspace (Gmail, Drive, Docs, Slides, etc.) and virtual meeting platforms (Zoom). - Contractors must provide their own equipment, including a computer, microphone, and webcam. - Must have a reliable internet connection and a quiet, professional workspace for delivering virtual training. Other details - Travel requirements: Ability to travel as needed, particularly during peak seasons (July–October). Ideal candidates are preferably located near a major airport for ease of travel. - Location: Remote At Heggerty, we are committed to fostering an inclusive and equitable workplace where every employee can thrive. As a leader in literacy and education, we believe that our diversity enriches our work environment and drives our success. Our commitment to equal employment opportunity extends to every aspect of our employment practices, including recruitment, hiring, training, promotions, compensation, and termination. We strive to create an environment where diversity is valued, and all individuals are treated with respect and dignity. We are dedicated to maintaining a workplace where everyone can contribute to their fullest potential, and encourage individuals from all backgrounds to apply. Heggerty is an E-Verify participant. If selected, a background check will be required.

Company : Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Collaborates to plan, coordinate, provide, and evaluate entry level, advanced, and continuing education on the clinical computer system to staff, physicians, and interdisciplinary team members. Serves as a liaison among end users to resolve training issues related to the clinical information system. Develops training materials for the clinical computer system. Has foundational knowledge and experience; building higher-level knowledge and skills. ESSENTIAL RESPONSIBILITIES: - Contributes to and manages small to medium projects within the assigned area. (20%) - Delivers quality training aligned to credentials and certifications. Delivers additional training, education, and support as needed by the business. (10%) - Revises curriculum for assigned application area. (10%) - Revises lesson plans, exercise booklets, and assessments for one curriculum area. (10%) - Assists with configuring training environment to align with training needs. (10%) - Creates elearning modules to align with curricula. (10%) - Assists with training and credentialing additional classroom trainers. (10%) - Participates in collaboration between training resources, IT analysts, Clinical Informatics and IT leadership to maintain and improve quality in training. (10%) - Understanding and demonstrates the AHN Core Behaviors. - Other duties as assigned. ​ QUALIFICATIONS: Minimum - Associate's degree in health related field or equivalent experience - Valid driver’s license Preferred - Experience in health or allied health related field - Experience in using electronic health record systems - IT experience Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $25.10 Pay Range Maximum: $40.48 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice