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SafelyYou logo
SafelyYou

SafelyYou is leading the way in fall prevention with our real-time AI video technology and 24/7 remote clinical team.

Network Solutions Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteLeadTeam 51-200Since 2015H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

91 days ago

Salary

0

Seniority

Lead

Bachelor Degree8 yrs expEnglishAnsibleLinuxPython

Job Description

Network Solutions Engineer

SafelyYou

• Manage the installation, configuration, and activation of SafelyYou’s on-premise equipment within customer environments. • Ensure integration and compatibility with customers’ existing network infrastructure, including dependency on their LAN/WLAN systems. • Assist with sensor installations and conduct end-to-end testing to verify readiness for production. • Configure and maintain “out-of-band” access infrastructure for remote troubleshooting and support. • Document deployment processes and configurations to ensure consistency and scalability. • Act as a technical liaison to customers, providing expertise in deploying and troubleshooting network-dependent systems. • Diagnose and resolve complex issues related to LAN, WLAN, VLANs, and IP routing. • Provide professional and clear communication to customers during technical support interactions, both written and verbal. • Collaborate with cross-functional teams to refine processes and improve the customer experience.

Job Requirements

  • Proven experience in deploying on-premise equipment with dependency on customer network infrastructure.
  • Minimum 8+ years of related work experience in network engineering, with a strong focus on wireless optimization, system deployments, and integrating proprietary hardware into highly diverse customer networks.
  • Strong understanding of network infrastructure, including DHCP, VLANs, NAT, static routing, and firewall rule provisioning.
  • Must be comfortable discussing port requirements and security policies with external network administrators.
  • Hands-on experience with Linux system management, including network interface configuration and troubleshooting.
  • Proficiency in assessing and integrating with customer network security and compliance protocols.
  • Deep, practical understanding of 802.11 wireless standards.
  • Ability to communicate technical solutions effectively to both technical and non-technical audiences.
  • Highly skilled in diagnosing network-dependent system issues.
  • Strong attention to detail and a commitment to quality in deployment and support processes.
  • Comfortable in a fast-paced startup environment with minimal supervision.
  • Proficient in documenting processes and SOPs to drive operational excellence.
  • Cisco Certified Network Professional (CCNP) certification or equivalent experience is preferred.
  • Understanding of automating workflows using scripts (e.g., Python, Ansible).

Benefits

  • Fully remote
  • Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision
  • 401k Program
  • Monthly Education, Well-being & WFH stipends
  • Non-accrual PTO
  • Growth Potential
  • Company Retreats
  • Medical & Family/Parental Leave

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