• Own the end-to-end talent lifecycle from acquisition onboarding, performance management, learning and development, engagement, retention and off-boarding aligned to our mission and talent strategy. • Design an environment where people feel energized, included, and empowered to do their best work. • Ensure that as the company grows, it never loses the "soul" of what makes BlackCloak special. • Be an experienced, hands-on HR leader who thrives in a scaling environment, assessing what the organization needs, designing practical solutions, and rolling up your sleeves to implement policies, processes, and tools in a fast-paced, fully virtual environment.

BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity. As the Human Resources Director, you own the end-to-end talent lifecycle from acquisition onboarding onboarding, performance management, learning and development, engagement, retention and off-boarding aligned to our mission and talent strategy. You are part of the architecture of our company culture. Your goal isn't just to manage employees; it’s to design an environment where people feel energized, included, and empowered to do their best work. You are the heartbeat of the organization, ensuring that as we grow, we never lose the "soul" of what makes BlackCloak special. This role is ideal for an experienced, hands-on HR leader who thrives in a scaling environment—someone who can assess what the organization needs, design practical solutions, and roll up your sleeves to implement policies, processes, and tools in a fast-paced, fully virtual environment. What You Will Do - Strategic Leader - plan, lead, develop, coordinate and implement policies, processes, training, initiatives and surveys to support the organization's strategic HR needs, ensuring best practices are followed and current trends are a focus, so that BlackCloak is the employer-of-choice for the best talent. - Trusted Advisor - join forces with senior leaders as a business partner to drive department performance through talent management, employee engagement, and change management. - Talent Acquisition, Engagement, & Development - lead the talent acquisition function, developing and executing best practices for hiring and talent management; identify staffing and recurring needs and how to address them within budget; drive employee engagement and enhance performance management frameworks and career development programs. - Benefits - lead wellness offerings to ensure they meet the evolving needs of a modern workforce, continuously looking for ways to enhance the benefits program; manage the day-to-day operations of our benefits plan, including maintaining relationships with vendors; lead open enrollment; ensure compliance with federal, state, and local regulations. - Compensation - collaborate to innovate a total rewards strategy to attract, motivate and retain employees, ensuring internal equity and external market competitiveness. What You Need to be Successful - Experience: 7+ years of HR experience building culture and leading teams at a high-growth technology start-up, with a strong focus on employee relations, with at least 2+ years in an HR Director Role. - A "Customer-First" Mindset (Applied to Employees): You approach HR not as a gatekeeper, but as a service provider. You view every employee as a "customer" and are obsessed with making their journey seamless and rewarding. - High Emotional Intelligence (EQ): You have a "sixth sense" for the mood of the room. You can navigate sensitive conversations, mediate conflict with grace, and remain a steady, empathetic presence during high-pressure seasons. - Exceptional Communication & Storytelling: You can write a Slack announcement that people actually want to read. You know how to take a dry policy and turn it into a compelling narrative that connects to our company mission. - Data-Informed Intuition: You don't just "feel" that morale is low; you use surveys, retention rates, and exit interview data to prove it—and then you use that same data to build a business case for the solution. - The Ability to Build "Social Capital": You are a natural connector. You know how to build trust across all levels of the organization, from C-suite executives to entry-level interns, ensuring everyone feels they have an advocate in you. - Adaptability in a Fast-Paced Environment: You don't just "handle" change; you lead people through it. You are comfortable with ambiguity and can pivot your strategy when the company’s needs evolve. - Project Management Prowess: Whether it's a company-wide retreat or a new performance review cycle, you can manage multiple moving parts, deadlines, and stakeholders without breaking a sweat. - Discretion and Integrity: You will be the vault for sensitive information. You must have an unshakable moral compass and the ability to maintain total confidentiality. $140,000 - $155,000 a year Final offer amounts are determined by multiple factors, including but not limited to geographic location as well as candidate experience and expertise, and may vary from the amounts listed above. About BlackCloak BlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries. BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment. Below is a quick summary of BlackCloak’s generous benefits package for full-time employees includes: - 100% Remote Company, within the USA - Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents. - Health Savings Account with company contribution for eligible medical plans. - Flexible Vacation Plan - 10 Paid Company Holidays - 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance - 401k with Traditional and Roth options, including employer match. - Company Equity - Paid Parental and Pregnancy Recovery Leave - Company and team off-sites and virtual events throughout the year - Home office stipend We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Learn More about Us Website: https://blackcloak.io LinkedIn: /blackcloak Twitter: @BlackCloakCyber White Paper: https://bc.blackcloak.io/quantifying-the-business-need-for-digital-executive-protection-report-download #liremote

We're looking for a skilled, passionate, dependable and driven HR Business Partner to take the lead on every HR-related aspect of running an international group of companies, currently employing around 50 members of staff working remotely from various corners of the world. You will be the first HR professional joining the group and you will work closely with the CEO and the management team to set an organizational structure, strategic HR plans, spread an inclusive and supportive company culture throughout the group, and ensure HR compliance regulations are adhered to. Depending on experience, the role pays €55-75K, with some flexibility. Fully remote, you need to be based in Europe and work CET office hours. Role & Responsibilities - Take on full responsibility for all HR-related issues within the group of companies - Partner with leadership team to design and evolve the organizational structure - Define clear roles, responsibilities, and payband structures, to align with new directives within the EU - Create and implement scalable operating models as the company grows - Support managers in building high-performing teams through leadership coaching, performance management frameworks, and structured feedback processes - Develop and monitor key HR metrics and people analytics to inform workforce planning, hiring strategies, and organizational decisions - Manage and optimize a global workforce model that includes employees and contractors across multiple jurisdictions - Set structure for efficient Talent Acquisition and champion staff retention - Create / update company procedures and manuals - Drive initiatives that strengthen company culture, reinforce values, and support effective collaboration in a remote-first environment Education, Skills & Experience - Degree in HR / Organizational Psychology / equivalent thereof - Experience of leading an HR department in a role as People Operations Manager, HR Manager, HRBP or similar role - Experience of working within a company within the iGaming industry - Experience of managing, upskilling and growing a remote workforce - Strong foundation in employment law, HR compliance regulation, and HR best practices in multiple jurisdictions, importantly experience from Malta and/or Cyprus - Expertise and interest in managing the recruitment / TA process for the group of companies - Experience of hiring, on-boarding, off-boadring - the whole employee engagement funnel - Understanding of remote team culture, DEI initiatives, and change management - Skilled with creating contracts, policies and procedures - Empathetic and able to manage employee information, mediate as and when required, always with dignity, discretion and professionalism About this role - Salary €55-75K with consultancy agreement - Fully remote in Europe (or hybrid, if you like, if based in Malta or Cyprus) - Office-hours CET - 25 days paid leave + the public holidays offered in the country you're based in - Opportunity for professional growth! - 2 references required - Clean police conduct required Please, apply with your detailed CV in English. If you submit a cover letter, please write it yourself. We want to get to know you, we know ChatGPT already. We reserve the right to completely disregard applications made with AI-created content. *JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re seeking an HR Operations Specialist who brings a strong foundation in HR operations, a consultative mindset, and a passion for improving processes through modern tools and technology. This role is ideal for an HR professional who is curious about technology, and skilled at translating HR needs into practical, user-friendly solutions. This position supports a flexible work arrangement, with eligibility for in‑office or remote work within the U.S. Mountain, Central or Eastern time zones. Responsibilities - ServiceNow HRSD Support - Provide day‑to‑day HR operational support in ServiceNow HRSD as a system administrator. - Maintain HR Knowledge Base content and partner with COEs to ensure accuracy and alignment to policy. - Monitor performance dashboards and work with stakeholders to address trends, opportunities, and recurring issues. - Coordinate with GTG when enhancements or technical fixes require developer‑level intervention. - HR Process Improvement & Consulting - Analyze current HR processes, identify pain points, and recommend improvements that reduce manual work and enhance employee experience. - Facilitate discovery sessions with HR partners to understand business needs and translate them into system requirements. - Lead small HR process redesign efforts, ensuring alignment with compliance, change management, and service delivery principles. - Document processes, create standard operating procedures, and support adoption across HR teams. - AI & Technology Enablement - Use enterprise AI tools to enhance HR work. - Identify HR use cases for AI or automation and partner with technical colleagues to explore feasibility. - Support HR team members in learning and adopting digital tools. - Data Quality, Reporting & Compliance - Develop and run basic audits to ensure data accuracy and integrity across HR processes and systems. - Produce recurring and ad‑hoc HR operational reports with clear definitions and insights. - Handle PII in alignment with internal data protection policies. Qualifications - Hands‑on experience working in ServiceNow HRSD as a functional user or system support partner. - Ability to update configurations, cases, workflows, and knowledge content within HR-governed boundaries. - Experience using AI tools in an HR context. - Experience supporting HR technology platforms (ServiceNow HRSD preferred) from an HR lens. - Strong communication skills. - Ability to work collaboratively in cross‑functional teams. - Experience mapping processes, analyzing workflows, or supporting change management. - Proficiency with Microsoft 365. Requirements - Communicate Effectively – adapt message and medium to audience; ensure shared understanding. - Act Inclusively – show respect, empathy, and dignity; leverage diverse perspectives. - Solve Problems – identify, prioritize, and implement alternatives; measure outcomes. - Demonstrate Agility/Adaptability – explore rationale for change; try new approaches; collaborate. - Drive for Results – show ownership and accountability; deliver business outcomes. - Champion Innovation – identify opportunities for new/improved ways of working; create differentiated solutions. Benefits - Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team. - The pay ranges from $64,000.00 - $85,000.00 plus benefits and retirement program. - Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. - We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. - Qualified applicants who are offered a position must pass a pre-employment substance abuse test.