Location: USA Remote Status: Fully Remote (#LI-Remote) LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world. Position Overview Our goal is to deliver the next-generation of Conversational AI (CAI) by leveraging and creating the latest in Generative AI technology. We are looking for a Principal Engineer to design and implement the latest Contact Center as a service Messaging and AI solutions, reporting directly to the Head of Architecture. This role includes working with the LivePerson Core platform team, other architects and senior engineers in the team. As a lead engineer, the engineer will be instrumental in designing the solutions that resolve some major brand challenges in the area of Voice, various SDk for the platform, LLM based AI solutions, 3rd party integrations etc of LivePerson. You Will: Key Responsibilities & Impact - Design and develop modernized Contact Center as a service Messaging and AI products that push the boundaries of what's possible - Lead and mentor engineering teams, setting technical direction and best practices - Partner with architecture team to shape requirements and translate vision into scalable solutions - Part of SCRUM team(s) for day to day responsibilities. - Design, implement cloud-native applications that are resilient, scalable, and built for the future - Integrate and various solutions including Voice applications, platform SDK, LLM based AI solutions and services as required in the Product - Drive engineering excellence through comprehensive test automation and quality-first delivery You Have: Required Skills & Qualifications - Bachelor's or Master's degree in Computer Science, Communications, or related field - 10+ years building full-stack applications with Java and Node.js (Vue is a plus) - 5+ years designing and architecting enterprise-grade SaaS Products - 2+ years building real time voice solution - 2+ years shipping AI products to production (nice to have) - Deep experience with cloud platforms, Kubernetes (GCP experience is a plus) - Experience in Agile methodologies like Scrum - Experience debugging/testing distributed microservice applications - Knowledgeable of technologies such as Kafka, Redis and NoSql - Experience building RESTful microservices - Background in data analytics and reporting tools, especially for contact centers and conversational analytics (nice to have) - Proven track record of leading with technical expertise within and across engineering teams. The salary range for this role will be between $170,000 - $200,000 USD. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. Our Benefits & Perks We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees. 🏥 Health & Wellbeing - Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs. Wellness Resources: Access to wellbeing resources and programs including our EAP plan.Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling. 💰 Financial Security & Growth - 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution) HSA & FSA Plans: To help you plan for health related expenses on a pre-tax basis - Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth. - Additional Insurances: Basic and supplemental life insurance, Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance. - Development: Access to internal professional development resources. 👨‍👩‍👧‍👦 Time Away & Family Support - Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval. - Paid Public Holidays. - Generous Parental Leave Policy: Including maternity/paternity support and fertility services. 💻 Workplace Flexibility - Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also maintain dedicated WeWork space for those who wish to meet colleagues or collaborate in person. Why You’ll Love Working Here As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space. Belonging at LivePerson: Equal Opportunity Employer We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law. Accessibility Commitment LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. Important Candidate Notice The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime? Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it. Ophelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 14 states for almost six years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America. About The Role As a Software Engineer I at Ophelia, you will play a key role in developing innovative, compliant solutions to support our mission of treating opioid use disorder through telehealth. You'll work across the stack with an emphasis on front-end applications using our core technologies: Typescript, React, and Firebase on GCP. Your work will have a direct impact on patients, clinicians, and our ability to scale. In this role, you'll work collaboratively through the full product cycle—from inception to results—taking responsibility for your tasks and, with mentorship and support, driving small projects to completion in our remote environment. You’ll collaborate deeply with Product and Design peers and cross-functional teams, including clinicians and non-technical stakeholders, to ensure our products meet the needs of both users and the business. Flexibility and adaptability will be key, as the product needs and company priorities shift rapidly in this fast-evolving, growth-stage company. Other responsibilities include continuously improving our systems through code reviews, debugging, refactoring, and system maintenance while advocating for best practices to maintain code quality and performance. Through code review and 1:1 sessions, you will be actively mentored by more senior engineers, and be coached on learning and professional development opportunities. Your role also involves staying up-to-date on emerging industry trends and technologies, including but not limited to the use of AI in our products and development processes, bringing new ideas to drive innovation in product design and development. Together, we will help hard-to-reach individuals treat their opioid dependence. While direct experience in this treatment area is not mandatory, knowledge of the healthcare space, including understanding health outcomes, benchmarks, systems, and regulatory compliance (HIPAA) is highly beneficial. Responsibilities - Develop across the stack, with an emphasis on increasing capabilities of front-end apps, delivering impact by supporting team needs. Our core technologies are Typescript, React, and Firebase (e.g., Firestore, Authentication, Remote Config) in Google Cloud Platform. - Take ownership of your work, with support, by driving small projects from inception to impact, while maintaining an emphasis on code quality. Proactive communication, inquisitiveness, collaboration, and relative autonomy are key in our remote environment. - Practice flexibility and adaptability in our growth-stage company. We’re learning and growing everyday, and with that, our approach and focus will evolve. We seek to adapt in the face of ambiguous, new challenges. - Collaborate cross-functionally in both sourcing new ideas and implementing improvements from our amazing community of clinicians and care team. You’ll be encouraged to ask even “dumb” questions as you work directly with our technical and non-technical teams to build the next generation of our products. - Improve quality continuously through healthy software development habits, asking questions, and communicating issues. Use code reviews, test coverage, quality assurance work, debugging, system maintenance, and refactoring as primary tools to enhance systems. - Stay current with industry trends, emerging technologies (including AI tooling), and best practices to drive innovation and excellence in product design and implementation. Skills & Competencies - 1+ years experience in engineering, with solid SDLC fundamentals and a strong appetite for learning. Experience at a growth-stage company is a plus. - Strong foundational problem-solving skills for low- to moderate- complexity technical challenges and debugging issues across a full stack, cloud-based application. - Product-minded orientation, with an eye towards the customer and a habit of working with the Product team to deliver solutions that are tightly scoped (MVP) to solve business problems quickly. - Effective collaboration and communication with a habit of leading with curiosity, and clearly communicating technical concepts, roadblocks, and progress with teammates. - Passionate about our mission to make evidence-based addiction treatment universally accessible. - [nice to have] Experience in an agile environment including highly collaborative development, value-driven with hypotheses and experiment design, and an overall iterative development mindset. - [nice to have] Background in a regulated industry, ideally healthcare—telehealth is a big plus—and can bring a thoughtful approach to compliant, private, secure software that remains nimble and modern. Our Benefits Include: - Remote work anywhere in the United States - Competitive medical, vision, and health insurance (many plans are fully covered for the employee!) - Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure - One-time Work From Home Stipend - 10 company holidays - 401k Contribution Platform - Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others! #LI-Remote Ophelia Compensation Overview - We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills. - Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process. Compensation Range $120,000—$130,000 USD Interested in learning more about Ophelia and this role? Apply to work with us!

Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime? Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it. Ophelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 14 states for almost six years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America. About the Role As a Software Engineer II at Ophelia, you will play a key role in developing innovative, compliant solutions to support our mission of treating opioid use disorder through telehealth. You'll work across the stack with an emphasis on front-end applications using our core technologies: Typescript, React, and Firestore on GCP. Your work will have a direct impact on patients, clinicians, and our ability to scale. In this role, you'll work collaboratively through the full product cycle—from inception to results—taking responsibility for your work and driving projects autonomously in our remote environment. You’ll collaborate deeply with Product and Design peers and cross-functional teams, including clinicians and non-technical stakeholders, to ensure our products meet the needs of both users and the business. Flexibility and adaptability will be key, as the product needs and company priorities shift rapidly in this fast-evolving, growth-stage company. Other responsibilities include continuously improving our systems through code reviews, debugging, refactoring, and system maintenance while advocating for best practices to maintain code quality and performance. Through code review and 1:1 sessions, you will be actively mentored by more senior engineers, and be coached on learning and professional development opportunities. Your role also involves staying up-to-date on emerging industry trends and technologies, including but not limited to the use of AI in our products and development processes, bringing new ideas to drive innovation in product design and development. Together, we will help hard-to-reach individuals treat their opioid dependence. While direct experience in this treatment area is not mandatory, knowledge of the healthcare space, including understanding health outcomes, benchmarks, systems, and regulatory compliance (HIPAA), is highly beneficial. Responsibilities - Develop across the stack, with an emphasis on increasing capabilities of front-end apps, delivering impact wherever the team needs. Our core technologies are Typescript, React, and Firebase (e.g., Firestore, Authentication, Remote Config) in Google Cloud Platform. - Take ownership of your work, driving projects from inception to impact. Proactive communication, inquisitiveness, collaboration and relative autonomy are key in our remote environment. - Practice flexibility and adaptability in our growth-stage company. We’re learning and growing everyday, and with that, our approaches and focus will evolve. We seek to adapt in the face of ambiguous, new challenges. - Collaborate cross-functionally in both sourcing new ideas and implementing improvements from our amazing community of clinicians and care team. You’ll get to work directly with our technical and non-technical teams to build the next generation of our products. - Improve quality continuously through healthy software development habits, asking questions, and communicating issues. Use code reviews, test coverage, quality assurance work, debugging, system maintenance, and refactoring as primary tools to enhance systems. - Stay current with industry trends, emerging technologies (including AI tooling), and best practices to drive innovation and excellence in product design and implementation. Skills & Competencies - 4+ years experience in engineering, ideally with a portion at a growth stage company with bespoke systems. - Strong problem-solving skills for simple-to-moderately complex technical challenges, debugging issues, and optimizing performance across a full stack, cloud-based application. - Product-minded orientation, with an eye towards the customer and a habit of working with the Product team to deliver solutions that are tightly scoped (MVP) to solve business problems quickly. - Effective collaboration and communications with a habit of leading with curiosity, and clearly communicating technical concepts, roadblocks, and progress with teammates and stakeholders. - Passionate about our mission to make evidence-based addiction treatment universally accessible. - Experience in an agile environment including highly collaborative development, value-driven with hypotheses and experiment design, and an overall iterative development mindset. - [nice to have] Background in a regulated industry, ideally healthcare — telehealth is a big plus! — and can bring a thoughtful approach to compliant, private, secure software that remains nimble and modern. Our Benefits Include: - Remote work anywhere in the United States - Competitive medical, vision, and health insurance (many plans are fully covered for the employee!) - Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure - One-time Work From Home Stipend - 10 company holidays - 401k Contribution Platform - Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others! #LI-Remote Applicants must be authorized to work in the U.S. without a current or future need for visa sponsorship. Ophelia Compensation Overview - We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills. - Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process. Compensation Range $140,000—$150,000 USD Interested in learning more about Ophelia and this role? Apply to work with us!

About IEM Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Position Summary The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes. Key Responsibilities - Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components. - Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables. - Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner. - Driving group on time performance while minimizing design errors for NPI project deliverables. - Leading the development of mechanical designs to meet NPI project-specific requirements. - Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals. - Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment. New Process Implementation (NPI): - Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks. - Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager. Technical Leadership and Mentorship: - Foster a culture of innovation and continuous improvement within the team. - Provide guidance and mentorship to team members, promoting professional growth. - Resolve team conflicts to maintain a productive working environment. - Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards. - Provide constructive feedback during peer reviews to improve the team's technical output. Collaboration and Support: - Facilitate communication between design and manufacturing teams to align processes. - Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards. - Act as a point of contact for technical inquiries for the operations team. - Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes. Qualifications - Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred. - 10+ years of experience in R&D, product development, or a related field within the power distribution industry. - Demonstrated track record of leading successful engineering projects and developing new technologies. - Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations. - Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement. - Experience working in a design-to-order or custom engineering environment is strongly preferred. - Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment. - Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred. - Proficiency in sheet metal design, including manufacturability and cost optimization. - Strong attention to detail, analytical thinking, and problem-solving abilities. - Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus. - Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable. - Strong communication skills, both written and verbal, with the ability to collaborate across teams. Location This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL) or Remote. Why Join IEM At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey. Learn more about IEM at https://www.iemfg.com We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers Recruiting Scams Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact Non-Discrimination Statement IEM does not discriminate against any applicant based on any characteristic protected by law. Privacy Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.