This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are expanding our U.S. Commercial team and are looking for a US Commercial Data, Systems and Digital Experience Lead to join our team and report to our Head of Commercial Operations. - Lead and implement the launch planning by initiating, developing and communicating (internal/external) a process, system, and data roadmap in support of future product launch and commercialization. - Support strategic positioning by shaping and driving growth, innovation and differentiation across the US commercial organization. - Oversee how data is consistently connected and captured across functions within the company. - Implement and develop capability development and strategy to drive business value across key commercial capabilities. - Act as a trusted advisor to various areas of the company, guiding and co-creating new capabilities. - Collaborate with IT operations and architecture team to deliver a digital and user-friendly experience. - Execute and support on the day-to-day Commercial data and application operations while delivering projects and enhancements to current systems. - Build digital capabilities including data warehousing, data acquisition and integration, Master Data Management, and more. Qualifications - Bachelor’s degree; MBA or advanced degree a plus. - A minimum of 10 years’ experience working in the pharmaceutical or biotech industry. - 3 - 5 years’ experience of successfully leading an IT/applications function. - 3 - 5 years’ experience with implementation and building a CRM/SFA. - Proven track record of building operational processes from scratch in a fast-paced, startup or small-company environment. - Demonstrated ability to influence laterally and vertically; ability to influence without authority. - Experience with specialty pharmacy distribution and patient-level data. - Strong project management skills with the ability to handle multiple priorities and cross-functional stakeholders. - Excellent communication skills, able to translate complex information into clear, actionable recommendations. Requirements - Patient-First mindset that puts patients at the center while balancing purpose and performance. - Big picture thinking through connecting the cross-functional dots, anticipates what is next and drives strategy. - Strong influencing skills and can build trust-based partnerships. - Drive for results, being ambitious, resilient and committed in pursuing excellence. - Strong problem-solving skills and can turn complex matters into clarity. - Integrity as a core value, championing transparency, accountability and ethical decision making. Benefits - Base salary range for this role is $200,000-$235,000 per year. - Actual compensation will depend on various factors, including depth of experience, skill set, overall performance, and education. - Competitive compensation and benefits package. - Opportunity to help build and shape an early stage commercial organization. - Meaningful ownership through equity and annual performance incentives. - Workplace flexibility and flexible time off.

Operations Support Specialist manages full lifecycle onboarding and offboarding for personnel operating within a secure environment. This role prepares and submits access authorization documentation, coordinates account provisioning, and ensures ongoing compliance with system access requirements. The specialist also serves as a Trusted Agent supporting secure token and credential lifecycle actions, maintains accurate personnel records in project tracking systems, and delivers recurring and ad hoc operational readiness reporting to leadership. Key Responsibilities - Manage end-to-end onboarding and offboarding processes, ensuring all required documentation, approvals, and timelines are met in accordance with security and program requirements. - Prepare, validate, and submit System Access Authorization Requests (SAARs) and related access packages, track status through approval and completion. - Coordinate account creation, modification, and deactivation with system administrators and security stakeholders; verify access aligns with role-based requirements and least-privilege principles. - Monitor and maintain personnel access compliance, ensuring users sustain required training, documentation, and eligibility for continued access. - Serve as a Trusted Agent for secure token issuance; support credential/token distribution, user guidance, accountability, and chain-of-custody requirements as applicable. - Provide PKI support, including coordination of credential issuance, renewals, revocations, and reissuance; proactively track and manage credential expiration dates to prevent access interruptions. - Maintain complete and audit ready personnel records in a project tracking system, including contracts, contact information, training status, credential details, access status, and compliance metrics. - Produce and deliver weekly, bi-weekly, and monthly operational reports covering personnel status, credential/access posture, onboarding/offboarding metrics, and overall readiness. - Respond to urgent leadership data calls by rapidly compiling accurate, up-to-date information and providing clear visibility into operational impacts and risk areas. - Coordinate with security, IT, program management, and leadership to resolve access issues, ensure timely actions, and improve process efficiency. *This position is designed to be flexible, with responsibilities evolving to meet business needs and enable individual growth. Required Skills / Qualifications - 5+ years of Demonstrated experience supporting onboarding/offboarding, account provisioning, and access authorization processes in a secure or regulated environment. - Working knowledge of SAAR workflows, identity and access management concepts, and compliance-driven documentation practices. - Experience supporting PKI credentials and secure token lifecycle activities; Trusted Agent experience preferred/required as applicable. - Strong attention to detail and ability to maintain accurate records for audits and compliance reporting. - Proficient in project tracking systems (e.g., Jira/ServiceNow/SharePoint or similar) and reporting using Microsoft Office tools (Excel, Word, PowerPoint). - Ability to manage competing priorities, meet deadlines, and handle time-sensitive leadership requests with discretion. - Strong written and verbal communication skills; ability to interface professionally with technical teams, security personnel, and leadership. Preferred Qualifications - Experience supporting government or DoD programs within controlled access facilities and/or classified environments (as applicable). - Familiarity with common compliance requirements (training, annual renewals, access recertifications) and access governance best practices. - Experience developing process improvements, dashboards, or readiness metrics for operational reporting. - Ability to work within a secure environment and comply with all security policies and procedures. - Secret clearance eligibility Why Work for Us?  Core4ce is a team of innovators, self-starters, and critical thinkers—driven by a shared mission to strengthen national security and advance warfighting outcomes. We offer: - 401(k) with 100% company match on the first 6% deferred, with immediate vesting - Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ce - Unlimited access to training and certifications, with no pre-set cap on eligible professional development - Tuition assistance for job-related degrees and courses - Paid parental leave, PTO that grows with tenure, and generous holiday schedules - Got a big idea? At Core4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing.   Join us to build a career that matters—supported by a company that invests in you.   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.

Scheduled Hours 40 Position Summary Supports and facilitates all aspects of the system credentials verification process for medical staff and managed care provider appointments and re-appointments including credentials verification of allied health providers as required. Job Description Primary Duties & Responsibilities: - Serves as accountable for initial and continuous verification of credentials of medical staff members, health care/allied health providers for medical staff and managed care providers. Serves as accountable for ensuring ongoing state and federal licensure, compliance with JCAHO and NCQA standards and observance of applicable hospital medical staff by laws and managed care provider contracts and agreements. - Ensures maintenance of current and accurate data/information in system credentials database. Appropriately utilizes the database to produce reports, lists, rosters, etc., assisting BJC facilities as needed. - Maintains the permanent credentials files on all applicable medical staff members, managed care and allied health providers. Assures accuracy of records and maintains a state of readiness at all time for review/audit by delegated entities, licensing and accrediting agencies. - Participates in training and development of HMP personnel on credentialing verification issues. - Assures the confidentiality and integrity of all aspects of the credentialing verification program and process. - Performs other duties as assigned. Working Conditions: Job Location/Working Conditions - Normal office environment Physical Effort - Typically sitting at a desk or table Equipment - Office equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Relevant Experience (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Credentialing, Medical Offices, Medical Staff Credentialing Grade C08-H Salary Range $20.57 - $30.84 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal - Up to 22 days of vacation, 10 recognized holidays, and sick time. - Competitive health insurance packages with priority appointments and lower copays/coinsurance. - Take advantage of our free Metro transit U-Pass for eligible employees. - WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness - Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family - We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. - WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a full-time Senior Customer Experience Representative, you’ll help customers navigate their insurance needs with confidence and care. This licensed expert role provides clear guidance, resolves inquiries efficiently, and ensures every interaction reflects Root’s commitment to fairness, simplicity, and exceptional service. You’ll thrive on helping others, solving problems, and making a meaningful impact on the customer journey. Every conversation is a chance to build trust and strengthen Root’s relationship with its customers. Work Schedule Requirements - This role supports extended evening and weekend service hours aligned with Root’s business needs. - Operating hours (EST) are: - Monday–Saturday: 9:00 AM – 12:00 AM - Sunday: 1:00 PM – 9:00 PM - Candidates must be available to work one of the following schedules: - Tuesday through Saturday - Sunday through Thursday - Evening and weekend coverage are required components of this role. Compensation - This position pays $20.92 per hour. - Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US. How You Will Make an Impact - Receive inbound calls and foster meaningful connections through strong rapport and trust-building. - Manage and execute financial transactions and coverage changes for customers with accuracy and compliance. - Research, troubleshoot, and resolve customer requests using Root’s internal systems and tools. - Educate and advise customers on coverage options and policy features to align with their needs, goals, and risk tolerance. - Create and communicate quote options while guiding customers through informed decision-making. - Exceed monthly KPIs and service metrics established by the business unit. - Recommend improvements to internal tools, app features, and overall customer experience processes. - Maintain an active Personal Lines License and ensure compliance with continuing education requirements. - Operate independently and exercise sound judgment in ambiguous situations to ensure exceptional service delivery. What You Will Need to Succeed - 1–2 years of customer service experience, preferably within the insurance industry. - Active Personal Lines License or ability to obtain within 30 days of employment. - Proven ability to thrive in a fast-paced, high-volume call environment. - Strong communication, active listening, and problem-solving skills. - Ability to handle complex inquiries with professionalism and empathy. - High attention to detail and strong multitasking capabilities. - Self-directed and accountable, with minimal supervision required. - Collaborative mindset and willingness to learn Root’s products and app functionality. - Proficiency in Microsoft Office and Google Workspace applications. Interview Process As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through.