Job Closed

This listing is no longer active.

HealthEdge logo
HealthEdge

Become a Digital Payer

Analytics & Operations Customer Success Internship

Customer Success ManagerCustomer SuccessOtherRemoteEntry LevelTeam 1,001-5,000Since 2005H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

96 days ago

Salary

$25 / hour

Seniority

Entry Level

Bachelor DegreeEnglishPythonSQL

Job Description

Analytics & Operations Customer Success Internship

HealthEdge

• Use AI tools to extract key contract details from the contract management system and help build a reporting database for renewal dates, entitlements, and major terms. • Support the integration of systems and processes from two recently merged Customer Success teams by documenting workflows, updating configurations, and tracking progress. • Help reduce technical debt by improving data quality, cleaning up outdated configurations, and assisting with fixing underperforming integrations. • Analyze customer sentiment by using AI to summarize insights from support tickets, surveys, meeting notes, and emails to identify trends and areas for improvement.

Job Requirements

  • Currently pursuing a bachelor’s degree in Business, Business Informatics, Customer Operations or Marketing
  • Strong proficiency in Microsoft Excel
  • Excellent attention to detail and organizational skills
  • Strong written and verbal communication skills
  • Self-starter who is comfortable working independently in a remote environment
  • Intellectual curiosity and a willingness to learn new tools and technologies quickly
  • Familiarity with AI and large language model tools (e.g., Claude, Copilot) (bonus)
  • Working knowledge of SQL (bonus)
  • Exposure to Python or other scripting languages (bonus)
  • Interest in data analysis, business systems, or process improvement (bonus)

Benefits

  • Paid 12-week virtual internship program
  • Workshops focused on resume writing, LinkedIn profiles, interview preparation

Related Job Pages

More Customer Success Manager Jobs

Simples Dental logo

Senior Marketing Analyst – CRM

Simples Dental

Simplificando a Gestão Odontológica

Full TimeRemoteTeam 51-200Since 2012H1B No Sponsor

• Gerenciar a base de leads e garantir sua progressão no funil de vendas até que se tornem MQLs; • Atualizar e higienizar as bases de dados regularmente, para garantir a efetividade das segmentações; • Analisar KPIs de CRM com profundidade análitica, sabendo exatamente como mexer as alavancas de taxas, conexões e aplicações de melhorias contínuas; • Configurar e otimizar de forma avançada as integrações de RD Station, Umbler, Pipedrive, Intercom, PBI (PowerBI) e outras plataformas do nosso ecossistema; • [Estratégico] Desenhar o fluxo técnico e configurar os gatilhos das jornadas de nutrição e conversão, tanto para a base de leads quanto para a base de trial (topo, meio e fundo de funil); • Criar e rodar campanhas estratégicas com alto foco na conversão da base de leads para trial; • Implementar testes A/B para otimização das mensagens e abordagens de comunicação; • Acompanhar o desempenho das campanhas e sugerir ajustes operacionais para melhoria dos resultados; • Orquestrar campanhas de retrial para reengajar contatos perdidos com foco em conversão; • Trabalhar lado a lado com o nosso time de SDR para refinar e elevar a qualidade dos leads entregues pela área de Marketing; • Apontar gargalos e sugerir oportunidades de otimização nos fluxos operacionais do CRM; • [Automações/Integrações] Liderar as frentes de gerenciamento de banco de dados e a construção de dashboards, pensando ativamente em como otimizar as demandas mais operacionais de análise; • Liderar as frentes de automação do nosso programa de indicação.

Brazil
Job Closed
Competitive Range Solutions, LLC logo

Senior Logistics Account Manager

Competitive Range Solutions, LLC

Competitive Range Solutions is a diversified services consultancy and technology solution provider that places a strong emphasis on the enablement of our customers' missions whatever and wherever they may be.

OtherRemoteTeam 51-200

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves assisting in the direction and management of the program's executive support group within a Department of Defense (DoD) customer environment. - Perform a full range of account management and order fulfillment functions - Conduct inventory analysis, data input, and tracking associated with assigned customer accounts - Provide daily support for IPT planning meetings and IBOM purchase requests - Cost tracking and reporting - Work Order Data analysis, data input, tracking and reporting - Inbound, outbound, and IBOM procurement order processing and tracking - Coordinate shipping of assets to/from site and warehouse when government directed - Maintain/update DPAS accounts - Provide logistical coordination assistance for ILS working groups, conferences, and meetings - Provide Logistics subject matter expertise for drafting and staffing publications - Update, maintain, and document equipment inventory database - Provide analytic/logistic input for various types of analyses - Manage Diminishing Manufacturing Sources and Material Shortages (DMSMS) - Provide Logistics equipment and Sparing Reports - Monitor and track problems, incidents, failures, and repair status for Teleport program equipment - Identify, plan, validate, resource, distribute, and update information for Life Cycle Sustainment Support - Provide gaining commands a system, subsystems, and/or components package of end items Qualifications - FINAL TOP SECRET with SCI eligibility clearance - Training, education and/or experience in supply chain logistics, information technology network hardware, and warehousing operations and procedures - Proficient at SharePoint, Excel pivot tables, and data analysis - Strong verbal communication, problem solving and analytical skills - Work independently with minimal supervision - Able to successfully manage multiple time sensitive actions simultaneously - Experience with warehouse management software Requirements - Associate's degree required - Bachelor's degree is desired but not required - Degree in business, supply chain management, computer science, or information technology management or technical discipline is desired but not required Company Description Competitive Range Solutions is a diversified services consultancy and technology solution provider that places a strong emphasis on the enablement of our customers' missions whatever and wherever they may be.

United States
Job Closed

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Contract Manager will work to mitigate exposure while organizing all contractor compliance related to Leased Space agreements. - Review submitted contracts for Leased Space from Assistant Contract Managers (ACM) and verify all additional paperwork required under each contract. - Redline with comments where required and return to ACM or Site Acquisition Manager (SAM) through Site Tracker. - Provide additional language where required to bring agreement to the client provided requirements. - Work with the ACM and SAM until the contract is sufficiently within client parameters. - Provide updates within client Salesforce database (Site Tracker) as documents are moved between the CM, ACM, and SAM. - Respond to special requests for review or guidance from the RAM. - Be available at all times during normal business hours for conference with ACM, SAM, or outside legal counsel. - Conference weekly with client in-house legal counsel. - Perform additional duties as assigned. Qualifications - Juris Doctor (J.D.) required - Minimum 5 years of experience in contract administration. - Strong experience using MS Office and Adobe Pro. - Strong attention to detail with an emphasis on accuracy. - Demonstrated administrative skills. - Excellent written and verbal communication skills and a strong command of the English language is required. - Ability to work independently in a remote environment. - Strong planning, prioritization, and time-management abilities. - Ability to manage multiple tasks and adapt to changing priorities. Requirements - Ability to work independently in a remote environment. - Strong planning, prioritization, and time-management abilities. - Ability to manage multiple tasks and adapt to changing priorities.

United States
Job Closed
Bolster, Inc logo

Customer Success Manager

Bolster, Inc

Detect, Monitor, and Take Down Fake Sites and Content at Internet Scale.

OtherRemoteTeam 11-50H1B No Sponsor

• Drive value realization by aligning Bolster’s solutions with customer outcomes — continuously uncovering use cases and opportunities to expand adoption. • Own a portfolio of enterprise and mid-market customers, ensuring success across varied business needs and engagement styles. • Serve as a trusted advisor — leading Executive Business Reviews, sharing best practices, and ensuring customers gain measurable value from Bolster. • Act as a first line of support for key accounts, triaging issues, guiding troubleshooting, and collaborating with Engineering and Support to ensure rapid resolution. • Communicate across channels (Slack, Zoom, email, ticketing, and community forums) while balancing multiple customer priorities with poise. • Collaborate cross-functionally with Sales, Product, Engineering, and Marketing to deliver a seamless customer experience. • Identify patterns and insights across your customer base — surfacing common challenges, feature requests, and success stories to inform product development. • Contribute to scalable success by crafting playbooks, templates, and customer-facing resources. • Champion adoption, expansion, and renewal, driving customer satisfaction and growth across your book of business.

New York
$80K - $150K / year
Job Closed