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Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Core values - Integrity, Vigilance, and Helpfulness Employees come from diverse backgrounds, bringing distinctive skills and perspectives.
Technical Writer
Location
United States
Posted
99 days ago
Salary
0
No structured requirement data.
Job Description
Technical Writer
Securitas Security Services
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Technical Writer will support the Physical Security Systems organization by developing, maintaining, and improving documentation, training, and knowledge management resources across a global security program. - Identify, evaluate, and document critical information assets, including procedures, standard operating procedures (SOPs), process documentation, job-related training materials, and certification content. - Create standardized, scalable documentation frameworks that improve efficiency, drive consistency, and support global team growth. - Collaborate closely with subject matter experts (SMEs), engineering teams, consultants, and stakeholders across geographically distributed teams to ensure accurate, high-quality content is delivered across multiple formats. Qualifications - Bachelor’s degree in Technical Writing, Education, Communications, or related field — OR 5+ years of relevant experience - 5+ years of experience in technical documentation, curriculum development, or training content creation - Experience developing and maintaining documentation in Confluence or similar collaborative documentation platforms - Experience writing SOPs and technical documentation for enterprise or OCI site environments - Demonstrated experience applying structured style guides (Microsoft Style Guide or equivalent) - Excellent written and verbal communication skills - Strong presentation and facilitation skills - Experience leading projects independently - Ability to work effectively in fast-paced, evolving environments - Experience working with geographically distributed teams - Strong attention to detail - Ability to simplify complex technical concepts for diverse user groups Requirements - Master’s degree in Education, Technical Writing, or related field (preferred) - Familiarity with HTML, CSS, Articulate, Jira, or related tools (preferred) - Experience developing certification exams and competency evaluations (preferred) - Strong understanding of instructional design principles (preferred) - Knowledge of psychometric principles in exam development (preferred) - Exceptional editing and proofreading skills (preferred) - Strong analytical skills and data-driven decision-making ability (preferred) - Experience in physical security systems or enterprise technology environments (preferred) Benefits - Medical, Dental, Vision - 401(k) with company match - Paid Time Off - Career Growth Opportunities - Retirement plan - Employer-provided medical and dental coverage - Company-paid life insurance - Voluntary life and disability insurance - Employee assistance plan - Securitas Saves discount program - Paid holidays - Paid time away from work
Job Requirements
- Bachelor’s degree in Technical Writing, Education, Communications, or related field — OR 5+ years of relevant experience
- 5+ years of experience in technical documentation, curriculum development, or training content creation
- Experience developing and maintaining documentation in Confluence or similar collaborative documentation platforms
- Experience writing SOPs and technical documentation for enterprise or OCI site environments
- Demonstrated experience applying structured style guides (Microsoft Style Guide or equivalent)
- Excellent written and verbal communication skills
- Strong presentation and facilitation skills
- Experience leading projects independently
- Ability to work effectively in fast-paced, evolving environments
- Experience working with geographically distributed teams
- Strong attention to detail
- Ability to simplify complex technical concepts for diverse user groups
- Master’s degree in Education, Technical Writing, or related field (preferred)
- Familiarity with HTML, CSS, Articulate, Jira, or related tools (preferred)
- Experience developing certification exams and competency evaluations (preferred)
- Strong understanding of instructional design principles (preferred)
- Knowledge of psychometric principles in exam development (preferred)
- Exceptional editing and proofreading skills (preferred)
- Strong analytical skills and data-driven decision-making ability (preferred)
- Experience in physical security systems or enterprise technology environments (preferred)
Benefits
- Medical, Dental, Vision
- 401(k) with company match
- Paid Time Off
- Career Growth Opportunities
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
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