Trainual

Role Description We're building the world's first AI-powered management consulting firm for small businesses — and we need operators, not advisors, to run it. Trainual helps 7,600+ growing companies document how they run. We've built the playbook software. Now we're building the program that sits on top of it — the Operational Excellence Program (OEP). As an OEP Consultant, you'll carry a book of ~20 businesses. You'll know them. You'll be embedded in their operations, understand their people, challenges, and help them figure out how to actually run better — not just how to use software better. This isn't a support role. It's not a training role. It's a consulting role, powered by AI, at a company with the tools and customer base already in place to make it work. You'll carry ~20 client accounts with: - Roughly 10-20 calls per week. - Constant async touchpoints via email, Slack, or Teams. - Using Trainual's AI insights to spot problems before your clients do. - Auditing their operations against best practices. - Coming to every conversation knowing their business as well as they do. Qualifications - You've been the operator, not the strategist. - Experience as a Director of Operations, a #2 at a small company, a Chief of Staff, or head of Continuous Improvement. - Possibly run your own small consulting practice or been part of an accelerator program like EO Accelerator. - Experience with small to mid-size businesses (25–250 employees). - Business generalist capable of discussing hiring decisions, process design, org structure, program development, and AI tools. - Background in CX or implementation but looking to go deeper with fewer clients. - Energized by being embedded in a business. - Excited about helping build something from the ground up. Requirements - Comfortable moving from process documentation to org planning to AI adoption in a single call. - Experience primarily in smaller, messier environments rather than large enterprises. - Individual contributor role; not focused on managing a team. - Ability to adapt and use judgment rather than relying on a clear script. - Willingness to travel regularly for onsite client meetings. Benefits - Base salary: $125,000 - $175,000/year depending on experience. - Variable component tied to book of business size and renewal rate. - Full benefits, remote-first. - Influence over how the program develops as part of the founding cohort. Success Metrics - At 90 days: Know your clients, audit every account, and run your first set of strategy sessions. - At 6 months: Clients are growing and renewing; you've built a rhythm to manage 20 accounts effectively. - At 12 months: Contributing to scaling the program; understanding what works and what doesn't.

Outbound Sales Manager Job type: Full Time · Department: Marketing, Sales, Partnerships Work type: Remote Location: Tempe, Arizona, United States Job Description Trainual is making a strategic bet on outbound — and we're hiring the person who will build it into a repeatable, scalable engine. This is a founding role. You're not inheriting a finished motion; you're defining one. You'll lead a team of AEs both fully outbound and blended segments, own pipeline creation targets, and partner closely with RevOps and Marketing Ops to turn outbound from an activity into a measurable revenue driver. If you're someone who gets energized by building systems, developing reps, and proving that outbound works — this is your moment. So… who are you? You're a builder who leads from the front. - You've run outbound AE teams before and have the playbooks, scars, and wins to show for it. - Strategy and execution aren't in tension for you — you set the direction and you're in the trenches making sure it happens. - You don't wait for the motion to be handed to you. You design it, test it, and scale it. You coach with clarity and hold the bar high. - You can diagnose whether a problem lives in targeting, messaging, rep execution, or funnel design — and you know how to fix each one. - You develop AEs through real coaching: personalization, sequencing, objection handling, and deal progression — not just scorecards. - Your team feels accountability as a feature, not a burden. You think in systems. - HubSpot isn't just a CRM to you — it's a performance layer. You build workflows, sequences, and reporting that make the whole team faster. You're excited to build and test new tech, like AI SDRs. - You partner well with RevOps and Marketing Ops because you understand what they need and what they can build together with you. - You run structured experiments, learn fast, and scale what works. What you will own & improve Outbound Strategy & Execution - Define and continuously evolve segmentation and targeting strategies across your two segments - Build and refine outbound playbooks across email, phone, LinkedIn, and multi-threading - Partner with Marketing to sharpen messaging and campaign performance - Establish and own outbound KPIs tied to pipeline creation and downstream conversion - Provide feedback on the technology stack to continuously improve outbound performance - Lead event opportunities in how they drive new customer acquisition - Own high profile local networking opportunities with additional Trainual executives (Suns, Waste Management etc) Pipeline & Performance Management - Own outbound pipeline generation targets and conversion metrics end-to-end - Improve meeting quality, win rates, and deal progression across the team - Diagnose and address gaps across targeting, messaging, rep execution, and funnel performance Team Leadership & Development - Lead a team of Account Executives across multiple motions and segments - Full-cycle AEs cover organizations with 25–349 FTEs, balancing inbound and outbound - Mid-Market AEs cover organizations with 350–1,000 FTEs, running 100% outbound - Coach outbound fundamentals: personalization, sequencing, objection handling, and progression - Drive accountability to outcomes — pipeline, conversion, and revenue — not just activity Cross-Functional Collaboration - Partner with RevOps to build and optimize workflows, reporting, and funnel visibility in HubSpot - Collaborate with Marketing Ops on campaign execution, targeting, and data quality - Ensure alignment across GTM teams to improve efficiency and scalability of outbound efforts Systems & Operational Excellence - Own outbound infrastructure within HubSpot: sequences, workflows, and reporting - Maintain data hygiene and build reporting that drives real decision-making - Continuously improve processes to support a team that's growing Experimentation & Iteration - Run structured tests across messaging, channels, and targeting approaches - Use data to iterate quickly — and scale what's working What you already know - 3–5+ years leading outbound AE teams in a B2B SaaS environment, with a track record of hitting or exceeding pipeline and revenue targets - Proven outbound builder — you've created or significantly evolved an outbound motion, not just managed an existing one - Full-cycle fluency — comfortable coaching reps across every stage from cold outreach through close - SMB and mid-market experience — you understand the nuance of selling into organizations of different sizes and complexity - CRM discipline — hands-on experience with HubSpot (or similar), including sequences, workflows, and funnel reporting - Cross-functional partnership — you've worked closely with RevOps and Marketing Ops and know how to get the most out of those relationships - Data-driven — you can read funnel performance, identify what's broken, and translate insights into action

Role Description Trainual is making a strategic bet on outbound — and we're hiring the person who will build it into a repeatable, scalable engine. This is a founding role. You're not inheriting a finished motion; you're defining one. You'll lead a team of AEs both fully outbound and blended segments, own pipeline creation targets, and partner closely with RevOps and Marketing Ops to turn outbound from an activity into a measurable revenue driver. If you're someone who gets energized by building systems, developing reps, and proving that outbound works — this is your moment. - You're a builder who leads from the front. - You've run outbound AE teams before and have the playbooks, scars, and wins to show for it. - Strategy and execution aren't in tension for you — you set the direction and you're in the trenches making sure it happens. - You don't wait for the motion to be handed to you. You design it, test it, and scale it. - You coach with clarity and hold the bar high. - You can diagnose whether a problem lives in targeting, messaging, rep execution, or funnel design — and you know how to fix each one. - You develop AEs through real coaching: personalization, sequencing, objection handling, and deal progression — not just scorecards. - Your team feels accountability as a feature, not a burden. - You think in systems. - HubSpot isn't just a CRM to you — it's a performance layer. You build workflows, sequences, and reporting that make the whole team faster. - You're excited to build and test new tech, like AI SDRs. - You partner well with RevOps and Marketing Ops because you understand what they need and what they can build together with you. - You run structured experiments, learn fast, and scale what works. Qualifications - 3–5+ years leading outbound AE teams in a B2B SaaS environment, with a track record of hitting or exceeding pipeline and revenue targets. - Proven outbound builder — you've created or significantly evolved an outbound motion, not just managed an existing one. - Full-cycle fluency — comfortable coaching reps across every stage from cold outreach through close. - SMB and mid-market experience — you understand the nuance of selling into organizations of different sizes and complexity. - CRM discipline — hands-on experience with HubSpot (or similar), including sequences, workflows, and funnel reporting. - Cross-functional partnership — you've worked closely with RevOps and Marketing Ops and know how to get the most out of those relationships. - Data-driven — you can read funnel performance, identify what's broken, and translate insights into action. Requirements - Define and continuously evolve segmentation and targeting strategies across your two segments. - Build and refine outbound playbooks across email, phone, LinkedIn, and multi-threading. - Partner with Marketing to sharpen messaging and campaign performance. - Establish and own outbound KPIs tied to pipeline creation and downstream conversion. - Provide feedback on the technology stack to continuously improve outbound performance. - Lead event opportunities in how they drive new customer acquisition. - Own high profile local networking opportunities with additional Trainual executives (Suns, Waste Management etc). - Own outbound pipeline generation targets and conversion metrics end-to-end. - Improve meeting quality, win rates, and deal progression across the team. - Diagnose and address gaps across targeting, messaging, rep execution, and funnel performance. - Lead a team of Account Executives across multiple motions and segments. - Coach outbound fundamentals: personalization, sequencing, objection handling, and progression. - Drive accountability to outcomes — pipeline, conversion, and revenue — not just activity. - Partner with RevOps to build and optimize workflows, reporting, and funnel visibility in HubSpot. - Collaborate with Marketing Ops on campaign execution, targeting, and data quality. - Ensure alignment across GTM teams to improve efficiency and scalability of outbound efforts. - Own outbound infrastructure within HubSpot: sequences, workflows, and reporting. - Maintain data hygiene and build reporting that drives real decision-making. - Continuously improve processes to support a team that's growing. - Run structured tests across messaging, channels, and targeting approaches. - Use data to iterate quickly — and scale what's working. Benefits - This role offers an on target earnings (OTE) between $190,000 - $225,000. - Role level and final compensation will be determined based on experience and hiring project relevant to this role and industry. - Includes stock options, benefits, and all of our brag-worthy culture perks. - This role may include a relocation bonus to help cover your move if interested in relocating to sunny Phoenix, AZ. Company Description Trainual is a team of 100+ people obsessed with training, accountability, and building great systems. We dogfood our own product hard — and we expect you to use it to document the plays and processes your team runs on. This is a high-visibility, high-ownership role at a company that is serious about outbound as a growth strategy — not just a nice-to-have.