TheFork

Title: Senior Product Designer- B2C Location: Milan United States Job Description: Please note that a portfolio is required for your application to be considered. Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive. If you're passionate about food, technology, and making a real impact, your seat at the table is ready. Discover life at TheFork What you will do: The job of a Senior Product Designer is to envision how people experience our products and bring that vision to life in a way that feels inspired, refined and even magical. In a Senior Product Designer role, you'll transform opportunities into intuitive, accessible and easy-to-use experiences. Ideally, the candidate has worked in a collaborative team environment and has experience of interacting with international colleagues. This role demands constant evolution and adaptation as the product, market, and consumer needs evolve. - Explore and discover the right problems to solve, and find the best solution to build. - Develop your strong user-centric design mindset, by exposing facts and insights in your solutions. - Identify and build innovative experiences for our diners. - Effectively bridge design and development through your understanding of front-end development. - Understand the different approaches to user research, launch and manage user research activities with the help of our research team. - Help create user typologies, user journey maps, usability tests, and other user research methodologies. - Collaborate and challenge Product Managers, Developers and other Product Designers in defining the best product strategy. - Help shape our design system and documentation. - Present your work in an engaging, clear, thoughtful manner. - Help improve consistency and best practices within the team. Who you are: - Roughly 6+ years experience working as a Product Designer - Proficiency with Figma - Communication: you effectively interact with others to build relationships, influence, and facilitate the sharing of ideas and information. You use tact and diplomacy to navigate difficult situations - Quality: You care deeply about clarity, interaction quality, accessibility fundamentals, and visual consistency - Learning Mindset: you continuously seek opportunities to learn, question the applicability of past approaches in the current environment - Results-oriented: you have the ability and willingness to make continuous improvements. Also the commitment to help make positive leaps in results and overall performance - Teamwork & Collaboration: you value diverse perspectives and working with others as a way to achieve the best output possible You have the ability to work with different stakeholders: UX Researchers, Product managers, Marketeers, Engineers & Quality Assurance specialists. You are curious, you pay attention to details and show critical thinking. You have a true obsession for customer experience. What we offer you: An awesome team A permanent contract (that can be useful in life) ️Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) Competitive fixed salary and bonus Lunch vouchers available for each working day (because yes, we like to try our best restaurants) International teams and a multicultural environment spanning 10 offices across Europe Highly inclusive working environment ️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc Continuous learning and development programs Free access to the Calm app to help you build resilience wherever you are in your mental health journey Dedicated parental leave and caregiver leave policies (12 weeks fully paid) Health insurance fully covered by the company Life & Disability Insurance at no cost to the employee Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure Amazing offices with dining, coffee points and leisure area Team building events All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. #LI-FF1

Title: Field Sales Representative - South of the Netherlands Location: Amsterdam United States Job Description: Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. Discover life at TheFork What you will do: - After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, walk-in visits and pre organized meetings to present TheFork products and services. - You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions. - You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network. - You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites. Who you are: You Must Meet These Critical Qualifications - You speak Dutch fluently, and have a good command of English. - You are self-driven, results-oriented, and passionate about achieving and exceeding targets. - You are customer- and sales-oriented with persuasive and influencing skills. - You are a high-performing professional with proven sales experience, comfortable closing deals in a single call. - You have experience in business development, preferably in B2B or restaurants/hospitality environments, and are skilled in short-term negotiations. You Can Impress With These Additions - You are a foodie with a strong interest in digital, tech products, and the restaurant sector. - You are dynamic, independent, and thrive in fast-paced environments with excellent organisational skills. - You are curious, eager to learn, and motivated to grow in your role. - You are proficient in using a PC and Microsoft Office, with CRM software experience as a plus. What we offer you: - An awesome team - Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) - Competitive fixed salary and bonus - International teams and a multicultural environment spanning 11 offices across Europe - Highly inclusive working environment - Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc - Continuous learning and development programs - Free access to the Calm app to help you build resilience wherever you are in your mental health journey - Dedicated parental leave and caregiver leave policies (12 weeks fully paid) - Life & Disability Insurance at no cost to the employee - Attractive pension plans - Company car included All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. #LI-FF1

Title: Customer Product Success ( Trainer ) Location: Paris United States Job Description: Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive. If you're passionate about food, technology, and making a real impact, your seat at the table is ready. Discover life at TheFork What you will do: - Onboard and train TheFork Partners on TheFork Manager, our restaurant booking management solution (ERB) - Ensure Partners adopt the tool on a daily basis, helping them streamline and improve their service management - Guide Partners through their digital transformation, ensuring a smooth transition and strong engagement - Generate interest by demonstrating the value and opportunities of upgrading their ERB - Re-train Partners on TheFork Manager and proactively propose refresh sessions whenever needed - Continuously improve training techniques and identify best practices to maximize impact - Guarantee an excellent Partner experience throughout the onboarding journey - Bring structured feedback from the field to improve our ERB, in collaboration with the Product Team Who you are: You Must Meet These Critical Qualifications - Native level French and fluency in English - Strong communication skills and ability to engage a wide variety of stakeholders - Team player mindset: passionate, open-minded, with a touch of humor - Great stamina and flexibility in a fast-paced environment You Can Impress With These Additions - Previous experience in similar roles (training, onboarding, customer success, implementation, support, sales) - Experience working with a CRM (Salesforce is a strong plus) - Interest in tech, hospitality, and partner enablement / product adoption What we offer you: An awesome team A permanent contract (that can be useful in life) ️Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) Competitive fixed salary and bonus Lunch vouchers available for each working day (because yes, we like to try our best restaurants) International teams and a multicultural environment spanning 10 offices across Europe Highly inclusive working environment ️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc Continuous learning and development programs Free access to the Calm app to help you build resilience wherever you are in your mental health journey Dedicated parental leave and caregiver leave policies (12 weeks fully paid) Health insurance covered by the company Financial support for birth, adoption, civil partnerships, or marriage Transport allowance Health insurance fully covered by the company Life & Disability Insurance at no cost to the employee Amazing offices with dining, coffee points and leisure area Team building events All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability.

Support sales operations through process execution and data analysis, enhance operational efficiency, assist in sales target setting, and contribute to cross-functional projects to drive business impact and improve performance insights.